OpenText Silk Central Valuable Features

it_user685080 - PeerSpot reviewer
Test Governance at Poste Italiane

The most important feature is the ability to customize it. Our company has many different needs, and creating a standard requires direct access to the database. It is very strong in this sense, with good performance.

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it_user685080 - PeerSpot reviewer
Test Governance at Poste Italiane

We manage more than 400 users and 120,000 test cases / year in our Test and Defect Management solution based on Silk Central, in an enterprise multi-company environment (postal, banking, insurance, telco, mobile, government, business), so for us the most valuable feature is flexibility.

With Silk Central we have many possibilities for customizing the utilization and we can also work easily at database level for custom reporting and to manage additional information and integration.

In addition we have great support from Micro Focus and real collaboration to drive future direction and new features.

The other valuable feature is the easy to use and immediate onboarding of manual testers and general users and test managers.

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CU
Application Architect at a financial services firm with 10,001+ employees
  • GUI: HTML-based and no installation is required.
  • Keyword driven testing: It lets our testers with no technical background easily create and maintain automated tests.
  • Issue management: It lets us forward product defects with logs, screenshots and videos easily.
  • Lab management: It is easy to configure automated test execution servers
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Buyer's Guide
Test Management Tools
March 2024
Find out what your peers are saying about OpenText, SmartBear, Microsoft and others in Test Management Tools. Updated: March 2024.
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it_user727503 - PeerSpot reviewer
Test Automation Lead at a insurance company with 5,001-10,000 employees

Issues and Defect Management.

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it_user347520 - PeerSpot reviewer
Quality Engineering at a financial services firm with 1,001-5,000 employees

Of all of the features of this solution, I use execution planning the most. It helps with the automation of our tests and deployment to servers.

I also enjoy the solid integration flow starting from the requirements phase through design, validation, and report generation.

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it_user334818 - PeerSpot reviewer
Staff Engineer - Automation engineer at a manufacturing company with 5,001-10,000 employees
  • Test case creation
  • Test cases "Details View"
  • "Execution Planning"
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it_user344925 - PeerSpot reviewer
Senior Consultant at a computer software company with 501-1,000 employees

All the reports are very important for me, as is the integration with Caliber.

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it_user365193 - PeerSpot reviewer
Senior Software Tester at a tech services company with 501-1,000 employees

Desktop & Browser support

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it_user332097 - PeerSpot reviewer
Test Engineer at a tech services company with 501-1,000 employees

It's really hard to say what the most valuable features are with this solution.

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Buyer's Guide
Test Management Tools
March 2024
Find out what your peers are saying about OpenText, SmartBear, Microsoft and others in Test Management Tools. Updated: March 2024.
765,234 professionals have used our research since 2012.