We help our clients implement the solution on their servers.

It was all done in-house. We had a limited number of licenses for people. We took it off for maintenance a couple of times. That's probably the same challenge with any tool.

Everyone engaged with it worked in proper quality assurance, with the exception of one developer whose job was to set up the DLL link between Silk and our products. His role was limited. He got it set up, and he was done. On an ongoing basis, it was all on our SQA testers.

We used the vendor, Micro Focus, for the implementation. They gave us two or three weeks of training, which was good. Initially, they supported us, and we didn't go for any external support.

Our deployment took around two to three weeks. We implemented a role-based strategy with restricted access so that not everybody will have access to the files.

It was an in-house one. We had bought license for this product.

We handled the initial setup completely on our own. We didn't need the help of outside consultants or vendors.

In-house

We did it in-house.

It was done by a vendor.

We have in-house implementation.