Silver Peak VX Customer Service and Technical Support

Girish Vyas
Architect - Cloud Serviced at NTT Global Networks
Technical support is awesome, and transparency is there. If there is a feature that is not there, they will help you to create a workaround. They will give you access to the device and let you play with it. They will not say that they cannot do it, as some other vendors might say. When this happens, they will raise an FR (Feature Request) and will see what can be done. After a couple of months, or perhaps even years, the feature may be implemented. In the meantime, you have a workaround if it is possible. They sometimes come by the office and explain that the feature cannot be implemented directly, but will then assist you with the workaround. View full review »
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