SiteScope Customer Service and Technical Support

SagarShah1
Senior Support Manager at a software R&D company with 5,001-10,000 employees
So far our experience with the product has been good enough that we have not had to contact technical support. View full review »
Tuncay KALAYCI
Managed Services Manager at a tech services company with 1,001-5,000 employees
Maybe we were unlucky, but I don't like Micro Focus support very much. Sometimes they are good, sometimes they are bad. It depends on the products and depends on the problem. View full review »
Carl Brahms Jr
Engineer at United Airlines
There are some very capable HPE/Micro Focus engineers on the forums, but overall opening a ticket was usually a waste of time for us. Most of the time we would have to figure out the problem ourselves through debug logging. Often, we would have to restore from a backup, in the event the monitor database would get corrupted. View full review »
Learn what your peers think about SiteScope. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
420,323 professionals have used our research since 2012.
Hani Khalil
Senior Manager, Operations Excellence at a tech services company with 1,001-5,000 employees
Technical support is good, but not perfect. View full review »
Learn what your peers think about SiteScope. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
420,323 professionals have used our research since 2012.