OpenText SiteScope Other Advice

Christopher M Cook - PeerSpot reviewer
Senior Service Analyst at Exelon

I've used two different versions of Micro Focus SiteScope. I started on version 11.30 of the solution, and now I'm using version 11.91.

The actual number of users of Micro Focus SiteScope who administer and use the application is less than five hundred because my company tends to do most of the work and maintains the monitors as opposed to allowing other teams to do that. The end customers or the people who requested the monitoring and get the alerts from Micro Focus SiteScope are in the range of quite a few thousand, numbers-wise.

What I would tell people looking into using Micro Focus SiteScope is to download the trial, try to dive into it, read the documentation, and utilize the user community forum, which was recently revamped, making it a little more streamlined and easier to search. Honing up on scripting, for example, PowerShell, Perl, etc., could be useful as well.

My rating for Micro Focus SiteScope on a scale of one to ten, with one being bad and ten being very good, is a solid seven. My company is not going to have a chance to dive into the new containerized version of the solution when that gets released, but that might push the rating even further up.

My company is a customer of Micro Focus SiteScope.

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John Boake - PeerSpot reviewer
Senior monitoring engineer at a financial services firm with 10,001+ employees

I would advise mapping out the strategy of how you want to manage or what you're going to use it for. I don't know all the functionality of the tool. We use it for three things. We use it for monitoring internal URLs. We also monitor certificate expiration dates, and we monitor some of our database queries with it. These are the three major things for which it's used, and it does them very well. It probably can be used for other things, but I have no idea what those could be. So, map out what you want to do thoroughly and when you deploy or when you're building out your collections in your folders and groups, make sure you do them as accurately as you can. That’s because it's difficult to go back and change them all.

I'd rate it a seven out of ten. It's a pretty big product, and I don't know everything that it does, but it does really well on what I need it for.

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Nuno-Carvalho - PeerSpot reviewer
Senior Consultant at Timestamp ITM

My advice for those considering the use of SiteScope is to ensure that everyone, especially the security team, is on board from the start. You will need their support for server access and monitoring approvals, so collaboration is key. Overall, I would rate OpenText SiteScope as a seven out of ten.

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Buyer's Guide
OpenText SiteScope
April 2024
Learn what your peers think about OpenText SiteScope. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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Ahmed  Sobhy - PeerSpot reviewer
System Engineer at Najtech

Based on my experience, I would recommend Micro Focus SiteScope to those planning to use it in the future. The tool has good capabilities and features, but the dashboard has certain limitations that customers may find challenging. Customers may face difficulties using the dashboard, and Micro Focus SiteScope has limitations in presenting some graphs and metrics. 

For a dashboard to present certain metrics, I use Micro Focus SiteScope even though I may face some limitations. However, the tool is easy to use and is an agentless solution. Additionally, it allows for customization to met specific requirements.

I rate the overall tool an eight out of ten.

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Rachit Raj - PeerSpot reviewer
Head -Consulting and Delivery at Avekshaa Technologies

We work on multiple models such as on-premises, and multiple deployments for our customers. More insight that could be shared would be very helpful. 

We have a great partnership with Micro Focus.

I would rate this solution a seven out of ten.

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it_user43743 - PeerSpot reviewer
Director Technical Service - Monitoring Engineering at a recruiting/HR firm with 10,001+ employees

You need to ensure that functionality meets the majority of your requirements. Quality or proposed quality of their support as well as their ability to keep ahead of the curve in terms of the technology. But remember there’s no perfect solution – you always apply the 80/20 rule and find the solution that can match your current requirements and anticipate what your future needs are. That’s why we’ve had our product for over nine years now, which shows we did a good job with our selection.

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DC
Co-Founder at Nobius IT

Sitescope has been around for many years - since 1996 in fact. Over the years, it has become a highly stable solution. Now though, as Micro Focus now owns HPE Software (who in turn bought Mercury Interactive from where Sitescope came), Sitescope is but a small cog in a very large AIOPS engine.

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RK
Senior Technical Pre-Sales Consultant / Project Manager (BSM) at a computer software company with 10,001+ employees

Go with a small install base (architecture) and gradually scale the solution.

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TY
Consultant at FB

We’re partners and I am a consultant.

We’re using the latest version of the solution. We have around 200 people using the solution.

I’d recommend the solution to others. It's good, it's handy, it's easy to use, easy to configure, and the UI is great.

I’d rate the solution an eight out of ten.

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HK
Service Assurance, Senior Manager at a computer software company with 1,001-5,000 employees

I would rate the product an eight out of ten. 

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FG
Unit Manager | Management Systems and Automation at a tech services company with 1,001-5,000 employees

As a technical person, I have to ask you some technical questions but for generic people, I can suggest you can use OpenText SiteScope as it is very easy to manage.

Overall, I would rate the solution an eight out of ten.

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it_user74751 - PeerSpot reviewer
IT Administrator with 501-1,000 employees

Most answer are found in the manual except for licensing, which you'll need to contact HP for. There is also the SiteScope Community edition I believe, which allows you to use the product for free to test it, but, from memory, limits you to 100 monitors I think.

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it_user486648 - PeerSpot reviewer
Technical Engineer Manager at a financial services firm with 1,001-5,000 employees

Don't over think it, it's a simple tool.

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HK
Service Assurance, Senior Manager at a computer software company with 1,001-5,000 employees

I would recommend the product. I would suggest that those considering implementation of the solution need to study their environment first. You need to know what you're going to do before installing SiteScope. Everything needs to be prepared. Communication metrics should be ready. If your communication metrics are not ready, then SiteScope will not work with you. Once you do, however, it will be a piece of cake. Just install it and install the mutation.

I would rate the solution nine out of ten.

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RS
Enterprise Monitoring | Information Services at a healthcare company with 5,001-10,000 employees

I rate Micro Focus Voltage SiteScope five out of ten.

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TK
Managed Services Manager at a tech services company with 1,001-5,000 employees

People should know that if they only use SiteScope, it won't be enough. They will need to get support from other tools. For example, without HM tools, without network manager tools, it will not work. They won't get the old alerts from their environment and they will be unhappy. SiteScope alone is not enough.

I would rate this product a seven out of 10. 

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PS
Sr. Consultant at a tech services company with 10,001+ employees

Before choosing a product, I want to evaluate to check all the requirements. Then, before implementation, check all the customer requirements accordingly. 

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it_user364155 - PeerSpot reviewer
Senior IT Infrastructure Specialist at Nordea

We'll probably remove SiteScope shortly because we've been using another monitoring tool in production. SiteScope is just not something we use very much of any more.

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DC
Chief Innovation Officer at SAGGA

It has a wide variety of preconfigured monitors, and great capability for monitoring whatever you wish, including configuring formulas for monitoring.

It is an agentless tool, and very easy to implement. For better performance, try to use another disk different than the OS.

Configure HP SiteScope Restart option for releasing HW resources.

Use of Regular Expressions (regex) is a valuable feature

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SS
Senior Support Manager at a computer software company with 5,001-10,000 employees

My advice to other people considering SiteScope as a solution in this category of tools is that I think SiteScope is a good product. It is definitely useful and provides a lot of value. I do not have any other advice in terms of being an end-user because all those things are not a perspective I have on the product.  

In general, I would recommend SiteScope. On a scale from one to ten where one is the worst and ten is the best, I would rate SiteScope as an eight-out-of-ten.  

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RS
Performance and Fault-tolerance Architect with 1,001-5,000 employees
it_user139164 - PeerSpot reviewer
Consultant at a comms service provider with 51-200 employees
This solution is a data collection solution. Its added value can't be shown unless you have a clean and clear dashboard to review data collected and correlated View full review »
Buyer's Guide
OpenText SiteScope
April 2024
Learn what your peers think about OpenText SiteScope. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.