SiteScope Room for Improvement

Carl Brahms Jr
Engineer at a transportation company with 10,001+ employees
It was a great tool for a long time. My go-to tool for everything. However, something happened at HPE years ago and investment in the development of the tool seems to have tanked. They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files, and the licensing is way more expensive than other tools that do the same thing (like LogicMonitor). Monitors have bugs that sit unfixed for multiple versions (file age and SOAP/XML Web Service monitors). The GUI is cumbersome, and it requires a Java client! View full review »
Rakesh Kanojia
Senior Technical Pre-Sales Consultant / Project Manager (BSM) at a tech services company with 51-200 employees
Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS. View full review »
Hani Khalil
Senior Manager, Operations Excellence at a tech services company with 1,001-5,000 employees
Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test. We have some cases where we need to monitor the vCenters and the whole ESXi, available under this, and VMs. It may impact the server if you don't have the required experience. View full review »
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