Skype for Business Alternatives and Competitors

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Read reviews of Skype for Business alternatives and competitors

reviewer1112451
Senior Manager at a tech services company with 11-50 employees
Real User
Top 5
Jul 26, 2020
Reliable and easy to navigate with easy access to lots of great functionalities

What is our primary use case?

I primarily use the solution for business meetings and occasionally for some personal events as well.

Pros and Cons

  • "The solution is easy to navigate."
  • "The solution needs to have a feature that allows you to take over another person's screen. right now, that's not possible. This is important for our purposes due to the act that we are often using the solution to troubleshoot issues for our clients. If we could just take over their screen and go in and fix issues, it would make troubleshooting infinitely easier."

What other advice do I have?

We're just Zoom customers. We don't have any special business partnership with the company. I'm using the group application and I believe it's the latest version of the solution that I always access. I don't have it downloaded onto my PC. Due to COVID, I've had to organize sessions on my own. Before COVID, I was only invited to sessions. It's only been recently that I've had to get to know all the functionality of to solution and processes behind inviting other people to meetings, etc. I would advise other users to simply use the web application of the solution and to avoid downloading…
reviewer1037973
ROV Technical Superintendent at a energy/utilities company with 1-10 employees
Real User
Dec 14, 2019
Provides easy-to-use and very capable remote meeting functionality

What is our primary use case?

I am using it more for meetings with my colleagues who happen to be at another worksite. I am using the meeting functionality more often now, compared to the remote-control functionality which I used more often previously. I use it on a Windows PC.

Pros and Cons

  • "It's pretty easy to use. Just key in an ID and password and connect. For meetings, just enter the meeting ID and connect."
  • "If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."

What other advice do I have?

My advice is to try it for free first. For security reasons, we do not have an IT department that connects to the main IT infrastructure in our parent companies. So we have to come up with our own solutions at minimal costs. At the moment, I only have three close colleagues using it in my organization. They are all on the technical side. We discuss engineering solutions and procedures during our meetings. I have always felt that TeamViewer is extremely capable software and, in my many years of using its remote connection service, it has never let me down.
Rahul Maheshwari
Transformation Program Manager at NTT Data India Enterprise Application Services Pri
Real User
Top 20
Jul 21, 2020
Powerful with convenient recording feature and useful mobile app option

What is our primary use case?

We used Webex extensively, several times a day, for internal and external meetings as well as web and video conferencing. I'm a transformation program manager and we're a customer of Webex.

Pros and Cons

  • "Seamless integration with Microsoft Outlook."
  • "No private chat option."

What other advice do I have?

This is a good software and a powerful tool, I don't have any complaints. I would rate this solution a nine out of 10.
Florent ADODO
IT Systems Specialist at Hotel 2 Fevrier
Real User
Top 5Leaderboard
Apr 6, 2020
Has the ability to connect through your phone and computer

What is our primary use case?

We have a group of people that uses Google Hangouts. We chose Google Hangouts because most of the users are on Google and we don't want to use WhatsApp. We publish things like documents for all the members who are on it. I can use WhatsApp, but I prefer Google Hangouts because with Google Hangouts we can directly share our screen. If you have two or three on Google Hangouts directly, someone can share their screen, and you can see what he's doing.

Pros and Cons

  • "The ability to share a screen during a meeting is one of the most valuable features. You can also be directly connected on the computer and on the phone with the same account. It is flexible."
  • "We purchased a videoconference system called Zoom. We want to see if Google Hangouts has the ability to integrate our Zoom device to use it with Hangouts and meet directly."

What other advice do I have?

Most of the companies are going to Microsoft products but Google is easier to use. Google is a good product but it'll be better if they fix some videoconference issues. With Microsoft, you can integrate all of your devices. With Logitech and other companies, you can connect it directly through the cloud and you can use it directly, no need to go for another supplier. But with Google, you need to go with another supplier. I would rate it an eight out of ten. In the next release, I would like the ability to videoconference with a connectivity plugin.
Zainab Nayyar
Specialist System Development at Jazz
Real User
Top 10
May 26, 2020
User-friendly, simple to set up, and the screen sharing is easy to do

What is our primary use case?

We are using BlueJeans Rooms for virtual meetings. It is very helpful and we use it to have sessions for requirements gathering and testing. I use it both on my laptop and mobile phone.

Pros and Cons

  • "The interface is user-friendly and screen sharing is easy to do."
  • "If multiple people are part of the meeting and they are in the same room, for example on their laptops, then it will create an echo and the other person may not be audible."

What other advice do I have?

If the echo issue is eventually resolved then I would give BlueJeans a perfect rating. I would rate this solution an eight out of ten.
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