Skype for Business Customer Service and Technical Support

MartinFooks
Owner at CyberFooks
I haven't actually had to contact Microsoft support about Skype For Business related issues. Technical support with Microsoft depends upon your support contracts. If you're paying for the highest level, then it's absolutely fantastic. You get what you pay for. The standard support contract is no worse or better than any other company. I have to say, the few times that I've had to call Microsoft with a priority support call, and the technical account manager gets put on it and keeps on top of the Microsoft side and stuff, then that goes really well. As well as you could expect it to go. I don't have any experience with Microsoft technical support when it comes down to Skype For Business. Times in the past with respect to Azure issues that I was experiencing, I know that both the premium and the next level down, they were both absolutely fine. I always ended up talking to people that knew their stuff and when it was resolvable, it got resolved. View full review »
Balbino
Analyst at Leripe Construtora
Technical support is very good. The procedures and services performed by them are very clear and objective. View full review »
Rajeev Jha
Database Manager at Wartsila India Ltd
Technical support is OK. View full review »
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John ONeill
Principle consultant at Active Data Consulting Services Pty Ltd
The Microsoft tech support are very good. They get back to you. I log a support call, and I usually have someone on the phone within a half an hour, so it is pretty good. View full review »
reviewer1280004
Manager, Quality and Process Excellence at a tech services company with 10,001+ employees
Our in-house team is responsible for technical support, although if they cannot handle the problem then they contact Skype. When this has happened, our problems have been resolved very fast. View full review »
Rasik Chauhan
User at TechnipFMC
The technical support for this product is very good. View full review »
PunitThakkar
Managing Director at Shivaami Cloud Services Pvt. Ltd.
I do not have experience with tech support. View full review »
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