Slack Room for Improvement

Founder & CEO at a tech services company with 1-10 employees
I have found it cumbersome to create and set up groups, or channels. I recall having to go through the application, then back to the web site, and then back to the application. I didn't really like that and this is something in the interface that should be improved. If it were possible or easier to create those working groups within the application, without being taken into a browser and working entirely within the software itself, that would be ideal. I would like to see integration with collaborative tools, such as word processing software or programming environments and coding software, made clear, easy, and as broad as possible. It should handle simple products, all the way to complex ones. It should be easily embeddable inside a channel so that anyone can use it. I think that changing the privileges to remove restrictions would help the users to adapt to the platform more easily, removing bottlenecks. Having to request access for particular users is time-consuming and it would be better if more people can do these things themselves. View full review »
Head of Information Technology Group at Ministry of Environmental Protection
I would like to see a special feature for multiple people to collaborate on a document, working on it at the same time. For most add-ons, clients need to know the command to run the add-ons. I think it would be useful for them to design the appropriate icons so that non-IT clients can launch them in a simple and easy way. For example, starting a video conference with an already defined room. It would be useful for an organization to be able to define a specific storage space for the storage of all documents exchanged by teams View full review »
Oluwakorede Daramola
CTO at UnblockAfrica
I think the app is good enough, as I don't have any reason to comment negatively on it. The only area of concern that I have is with the inability to preview received documents without having to download them first. This could offer some sense of security and prevent downloading corrupted files or viruses.A "preview attachment/document" would suffice as an improvement, this will allow users decide if the need to download an attachment or not View full review »
Find out what your peers are saying about Slack, Symphony, Facebook and others in Enterprise Social Software. Updated: January 2021.
456,249 professionals have used our research since 2012.
IT Test Manager at a manufacturing company with 10,001+ employees
There should be better integration between Slack and Office 365. It should be easier to work collaboratively on files. I would like the text in chat to be more customizable. View full review »
Sangeeta Panigrahi
Chief Executive Officer at aximind
Customization is something that Slack is lacking. Otherwise, however, the user interface is very good. View full review »
Analyst at a government with 5,001-10,000 employees
Slack does not have videoconferencing capabilities, which would have been nice. It would be helpful if they added this feature in the future. The addition of more chat features such as sending GIFs and emoticons would be an improvement. View full review »
Harshit Pahuja
Operations Manager at Be You Plus
* I think it's the best till now and the Slack team is doing well. * It will be great if they can start using the offline mode chat. Once we are back online, it will float the messages again. View full review »
Sumant Luhar
According to my observation, a large size file sharing feature is what can be expected, which will centralize all activities within Slack and that can save a lot of time. I would like to see the social sharing of blogs, announcements, or other news directly from the message corner. View full review »
Senior Project Manager in Group Application Architecture at a tech services company with 5,001-10,000 employees
I would like the in-meeting content sharing facility to be improved. View full review »
Suleman Ahmad
I think the login feature needs to be improved most because I've been having an issue with logging in to the desktop app for more than six months, but still, it's not been resolved. View full review »
Find out what your peers are saying about Slack, Symphony, Facebook and others in Enterprise Social Software. Updated: January 2021.
456,249 professionals have used our research since 2012.