SmartBear TestComplete Customer Service and Technical Support

VolodymyrNabok
Quality Assurance Engineer at a software R&D company with 201-500 employees
I do have some experience with technical support. I've found a few answers to my issues on Smart BF5. I've also had assistance with the support engineers. So far, I've been satisfied with the level of support I have been able to receive. View full review »
Charles Netshivhera
Integration Specialist at ABSA
The technical support for this solution is always available. They have an online chat that is quick. View full review »
reviewer1202277
Consultant at a tech services company with 51-200 employees
We have not spoken directly with technical support. Currently, we are talking to the product manager. View full review »
Find out what your peers are saying about SmartBear, Micro Focus, Ranorex and others in Functional Testing Tools. Updated: March 2020.
408,459 professionals have used our research since 2012.
Amit Olitzky
QA Team Manager at MTS - Mer Telemanagement Solutions
Customer service and technical support responsiveness are high. Everyone is very professional. View full review »
Deva Veluchamy
Test Automation Lead/Consultant at Aspire Systems
Customer Service: Customer service and technical support from SmartBear is more responsive. Active SmartBear forums are available to get clarification. Technical Support: Customer service and technical support from SmartBear is more responsive. Active SmartBear forums are available to get clarification. View full review »
reviewer1233750
QA Head at a software R&D company with 1,001-5,000 employees
Technical support could be better. The exact solutions we need should be provided in a more timely manner. View full review »
Find out what your peers are saying about SmartBear, Micro Focus, Ranorex and others in Functional Testing Tools. Updated: March 2020.
408,459 professionals have used our research since 2012.