SmartBear TestComplete Customer Service and Technical Support

reviewer1202277
Consultant at a tech services company with 51-200 employees
We have not spoken directly with technical support. Currently, we are talking to the product manager. View full review »
Amit Olitzky
QA Team Manager at a tech vendor
Customer service and technical support responsiveness are high. Everyone is very professional. View full review »
Deva Veluchamy
Test Automation Lead/Consultant at a tech services company with 1,001-5,000 employees
Customer Service: Customer service and technical support from SmartBear is more responsive. Active SmartBear forums are available to get clarification. Technical Support: Customer service and technical support from SmartBear is more responsive. Active SmartBear forums are available to get clarification. View full review »
Find out what your peers are saying about SmartBear, Micro Focus, Ranorex and others in Functional Testing Tools. Updated: October 2019.
372,622 professionals have used our research since 2012.
William Brigham
Test Automation Specialist at a tech vendor with 201-500 employees
The level of technical support leaves a lot to be desired. The only way to get support is via email, therefore problems that could take a matter of minutes to solve by phone or web conference can sometimes take several days. View full review »
Find out what your peers are saying about SmartBear, Micro Focus, Ranorex and others in Functional Testing Tools. Updated: October 2019.
372,622 professionals have used our research since 2012.
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