SmartBear TestComplete Reviews

SmartBear TestComplete is the #3 ranked solution of our top Regression Testing Tools tools. It's rated 4.0 out of 5 stars, and is most commonly compared to Ranorex Studio - SmartBear TestComplete vs Ranorex Studio

Filter by:
Industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
Rating
Loading...
Filter Unavailable
Considered
Loading...
Filter Unavailable
Order by:
Loading...
  • Date
  • Highest Rating
  • Lowest Rating
  • Review Length
Search:
Showingreviews based on the current filters. Reset all filters
Raju YN
Real User
QA Architect at a computer software company with 5,001-10,000 employees
Jul 07 2020

What is most valuable?

The solution's most valuable aspect is how easy it is to create tests. For example, recording options. The reporting is ready to use and doesn't require any setup. We can easily create test suites without much trouble. For example, by using the UFP test, we can directly create a test suite.

What needs improvement?

The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. It's not too expensive as a solution. We're satisfied with the billing so far.

What other advice do I have?

I'd rate the solution seven out of ten. If you compare it with competitors, the object identification needs to be improved. It also needs to ensure that going forward it supports new technologies. We are seeing a lot of new technologies coming up. It's important that test companies support these new… more »
VolodymyrNabok
Real User
Quality Assurance Engineer at a computer software company with 201-500 employees
Feb 05 2020

What is most valuable?

I only have experience with Windows, so I find all the best features are for that operating system. Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well. The… more »

What needs improvement?

The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS. Right now, Complete can test only on native Android and native iOS applications.

What's my experience with pricing, setup cost, and licensing?

I'm not sure if there are licensing costs involved in the solution. We simply bought the product outright and started using it.

Which solution did I use previously and why did I switch?

I have used other solutions, including ALTA. It has good UI, but I don't know if you are really able to directly compare it to this solution.

What other advice do I have?

I'm currently working with the latest version of the solution. My advice to others is to just decide if this tool is usable for your requirements. I spent a lot of time developing some tests, but then I understood that we actually needed… more »
Find out what your peers are saying about SmartBear, Micro Focus, Ranorex and others in Test Automation Tools. Updated: September 2020.
438,725 professionals have used our research since 2012.
Charles Netshivhera
Real User
Integration Specialist at ABSA
Nov 13 2019

What is most valuable?

The most valuable feature of this solution is regression testing tools. The SoapUI tools are very good, as well as cross-browser capabilities. The GUI is very good.

What needs improvement?

There is a problem with usability because the speed decreases, which could be an issue with scalability because of too many hits on the site. It depends on how distributed their systems are, and how well they can handle multiple… more »

What's my experience with pricing, setup cost, and licensing?

This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team.

What other advice do I have?

This product is quite mature, able to compete with other products in the market, and I would highly recommend it. Overall, we're very pleased with the implementation. My advice to anybody who is considering this solution is to do a PoC and… more »

Which other solutions did I evaluate?

We have also been using Eggplant Functional, and the decision has been made to move forward with that solution, instead of SmartBear. It is not for technical reasons. I also find Eggplant to be a little bit pricey.
Consultant
Consultant at a tech services company with 1-10 employees
Oct 07 2019

What is most valuable?

The most valuable feature is the integration with Azure DevOps. That has been, by far, the best thing for us. We can use it to integrate everything that we are running in the test automation tool, which is linked directly to the test cases. This is the only tool on the marked at actually has this functionality, and it has only come about since 14.2, the latest version.

What needs improvement?

What is currently missing from this solution is better support for mobile testing. This is what we are currently negotiating with them for. Specifically, we would like to see Flutter support in the next release of this solution.

What other advice do I have?

We haven't fully evaluated this solution, although I know that they have made a lot of updates since I worked on it the last time. The results of this evaluation will set the standard for other projects. We are creating the basis for everything. As things progress, it will be me creating the test, but it will be executed on several machines. I would rate this solution an eight out of ten.
Amit Olitzky
Real User
QA Team Manager at MTS - Mer Telemanagement Solutions
Jun 29 2020

What is most valuable?

The database checkpoints detect problems which are difficult for a human resource to find. In addition, verification of UI items in all screens is also important task that consumes too much manual… more »

How has it helped my organization?

The solution has saved a lot of human resources by running full regression tests prior to each release. In addition, during the years, many major bugs have been detected by the tool, and it has saved… more »

What needs improvement?

Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work.

What's my experience with pricing, setup cost, and licensing?

The license price for a physical machine is cheap, and for virtual machine, it is very expensive.

Which solution did I use previously and why did I switch?

We did not have a previous solution.

Which other solutions did I evaluate?

We did not evaluate other solutions.
Deva Veluchamy
Consultant
Test Automation Lead/Consultant at Aspire Systems
Oct 17 2018

What is most valuable?

- Object spy eases the object identification method. - TextObject recognition feature of this product exposes most of the objects to perform the actions. - Test items, project variables helps in managing automation suite and scheduling execution. - Jenkins integration to schedule executions. -… more »

How has it helped my organization?

Good test coverage through automation and provides unique solutions to the most of automation challenges (e.g. comparison of images).

What needs improvement?

- Increased performance with less memory and cpu usage. - Supports various and different versions of browsers in web testing. - Support to Windows mobile application. (Native iOS and Android apps are supported currently.)

What's my experience with pricing, setup cost, and licensing?

TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module. Node-locked and floating license are available which could be decided based on the team composition and work strategy. Current… more »
Real User
QA Head at a computer software company with 1,001-5,000 employees
Dec 05 2019

What is most valuable?

The solution is great as a record and playback tool. It also has valuable regression testing.

What needs improvement?

The solution needs more training manuals or some form of online forum for learning. It needs more documentation. Some sort of troubleshooting portal should be available for users. The solution could be faster. It would be good to increase the reusability of the code so that rerun time can be saved… more »

Which solution did I use previously and why did I switch?

We didn't previously use a different solution.

What other advice do I have?

The solution is pretty good. Other options to use are TestComplete, and, for negative scenarios, Katalon Studios. I'd rate the solution eight out of ten.
Real User
Quality Assurance Engineer at a tech vendor with 201-500 employees
Nov 14 2019

What is most valuable?

The most valuable features are the script recording and the object spy. The solution has the ability to structure text well using different modules.

How has it helped my organization?

The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers.

What needs improvement?

The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS.

What's my experience with pricing, setup cost, and licensing?

Currently, we're evaluating the product, so we have not yet bought a license.

Which solution did I use previously and why did I switch?

There are some unsolved issues working with control drop downs that need to be resolved.

What other advice do I have?

I'm using the desktop version of the solution. Right now, I'm working with TestComplete, and will compare it to another product called Squish. Once I've compared the two… more »

Which other solutions did I evaluate?

Right now, we're in the process of evaluating this product and Squish.
See 1 More SmartBear TestComplete Reviews

What is SmartBear TestComplete?

TestComplete is a powerful and robust automated testing tool for mobileweb and desktop  applications. Quickly and easily create accurate and repeatable tests across multiple devices, platforms and environments – regardless of experience level. It supports multiple languages, modern control sets and integrates with open source frameworks and tools like Selenium, SoapUI and Jenkins.

SmartBear TestComplete customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.

Read Archived Reviews