Speaking about whether I am satisfied with the product or not, I can say that we have faced challenges that SmartBear TestComplete doesn't resolve, but I think we need other tools, especially around API layer testing, and that is what we're looking into at the moment.

We are not particularly switching from SmartBear TestComplete to some other solution. I am just looking for other tools. We are not switching to other solutions since we have been using SmartBear TestComplete for a long time, and we have invested time, money, resource, skill training, and all of such things. We are not necessarily going to switch to some other solution on a whim. From my perspective, I came into my company's project relatively early, so I think it's a good time to start looking at other areas and potentially other tools that would allow us to expand in areas where we currently either don't have the absolute right tool for the job or could do better. It is important to consider that every tool has its own limitations, and hence some research needs to be done. To be honest, I have only just started, and I haven't had enough time to go deep enough into the details of it.

Overall, I rate the product six out of ten.

I wouldn't strongly recommend it. Overall, I would rate it six out of ten.

I would not recommend the solution to those who plan to use it.

I rate the overall product a seven out of ten.

I'm a customer and end-user.

You can buy either cloud or on-premises versions. 

If a user is testing behavioral actions, then SmartBear is a very good product to go to. However, if you have to do extreme test data testing and it's a big scenario, and it is a lot of evaluation and test data dependency, then I would not recommend this tool.

I'd rate the solution eight out of ten.

I highly recommend TestComplete to other users. From an organizational standpoint, writing all the automation scripts can be time-consuming, and when the key person responsible for them departs, it's challenging to find someone who can understand and work with the code. TestComplete offers codeless automation, making it accessible for anyone to learn quickly. 

I would rate it an eight out of ten for its overall features and the support it provides in various aspects.

I would rate SmartBear TestComplete a six out of ten.

The advice that I would give would be to make sure you dedicate some time and resources to laying out how you want to structure the test cases first.

I would rate this solution an eight out of ten. 

I'm a reseller. I'm not coming from any organization as a consumer who is consuming TestComplete features. Actually, I'm a solution architect who is demonstrating the features of the tool to others.

While I tend to look at client requirements before recommending any solution if it did fit in with a client's need I would definitely recommend the product. It's very reliable. 

I would rate the solution eight out of ten. While there are some gaps, we've been mostly happy with its capabilities. 

Test the trial, then go for it. Keyword tests seem viable for straightforward test cases, but to create dynamic architecture you might want to stick only with scripts and drop Name Mapping.

Keyword tests are easy and fast to record, but adding complex logic for them can be tricky and time consuming.

I would recommend this tool. You don't have to be an expert in this tool to start using it. You can start by using the help guides. It is very easy to understand how to make it work.

I would rate SmartBear TestComplete a 10 out of 10.

This product is quite mature, able to compete with other products in the market, and I would highly recommend it. Overall, we're very pleased with the implementation.

My advice to anybody who is considering this solution is to do a PoC and try this solution out. They can always reach out to me for help, and I can assist.

The biggest lesson that I have learned from using this solution is that there is a lot of hard work going on behind the scenes with this tool, to make each customer's journey easier. This tool is simple to implement and easy to use. If you don't have much time to do a lot of reading then it is still easy to take each case and adopt it quickly.

I would rate this solution a nine out of ten.

Get training and decide on a framework that suited for your application. It always depends on what you want to do with the tool.

As with all tools, verify that it will do what you need for a reasonable price.

We had some sort of partnership with the product.

I'm not sure which version we're using. The version we're using is likely two years old. 

I'd rate the solution seven out of ten. 

We do a lot of consulting and training services for SmartBear. We try to educate the users in terms of the new features available in TestComplete so that they can do some smart automation. It's not just for automating some scenarios, you can optimize a lot of your effort.

On a scale from one to ten, I would give this solution a rating of nine.

My advice to others is: If you're looking for speed, configuration consistency, and accuracy of tests with fantastic results, go get TestComplete. If you're starting with it, you'll see how much more you can expand on it.

Do a PoC and try to understand if TestComplete fits your context and requirements. Use the script-driven approach instead keyword-driven, because the former is more efficient.

The tool has great capability but also has great potential to demoralize if you implement it in incorrectly. Automated tests complement manual testing and doesn’t remove manual tests completely so I would suggest keep your manual tests, they will come handy as reference when the automated test fails or needs an update. I would suggest following before you start implementing the tool in you automated test environment

• Choose the language to be used and stick to it. TestComplete supports six languages (VBScript, JScript, Python, DelphiScript, C++Script, C#Script)
• Choose the naming convention for objects in the name-map and keyword tests so that you can make use of these tests in several projects
• Always try to reuse the tests with parameterised values wherever possible rather than duplicating the tests
• Version control the tests so that you can maintain multiple versions for multiple branches of your tests
• Define and document a standard process for automation and communication
• Execute the tests frequently so that you can get the best out of the tests and defects are identified as early as possible

When it comes to automation, the fundamental aspects are the stabilization factor, how easy it is to automate, how much is the coverage, and how much are you able to cover with respect to an application. There will be always areas that cannot be automated. The coverage, stabilization, and ease to automate are the areas that have to be improved. The better the pricing and improved pricing models, the more it will attract more customers. 

I rate SmartBear TestComplete a seven out of ten.

This tool is very easy to use and very powerful. It has a short test development circle and good technical support. There is an expensive license, but it could save more, as testers may spend more time achieving a certain test goal if using an Open Source tool. You need to consider the testers' script experience and the company’s budget to choose the right tool.

My advice in regards to implementation would be to choose carefully which tests to automate, specifically focusing on lengthy procedures, tasks that require looping, or places where you want to test against multiple data sets.

Additionally, I found it beneficial to prefix my keyword tests with a character and number to provide logical ordering instead of alphabetic.

I also found it beneficial to record "undo" steps with each keyword test; this allows each test to be more stand-alone and prevents your test from being dependent on the state the previous test left the application in.

Finally, I would suggesting limiting the number of test applications per test suite to prevent bloated name-mapping schemes.

TestComplete is a great product. It is a perfect fit for an organization that has a hard time finding testers with a development background and want to centralize the development, management, and execution of their tests.

My company is a partner of TestComplete. I am a senior test architect in our organization.

If a company has an ecosystem and they need to automate the web, desktop, or mobile, then TestComplete is the right tool. Even if they need enterprise application automation, it's very easy. On top of that, using a scriptless approach will save a lot of time. However, users are not limited to that. They can use Python, JavaScript, VBScript, or other kinds of options. You can import external Python libraries inside it, which will give additional capabilities to the tool. It's been very useful.

Overall, I would rate it at a nine out of ten.

We're just customers and end-users.

I'd advise new users to take a look at what they need. They need to know if they need something that can test on desktop or on mobile, et cetera. This is a good solution if you need something that works with Windows, for example.

I would rate the solution eight out of ten.

I'm currently working with the latest version of the solution.

My advice to others is to just decide if this tool is usable for your requirements. I spent a lot of time developing some tests, but then I understood that we actually needed more platforms. That's why we will switch to another tool. That's also why it's important to check your organization's requirements. Otherwise, like us, you may need to switch.

I'd rate the solution seven out of ten.

I would definitely recommend this solution. I would rate SmartBear TestComplete an eight out of ten.

I'm using the desktop version of the solution.

Right now, I'm working with TestComplete, and will compare it to another product called Squish. Once I've compared the two, I'll make recommendations to my customers and our company about whether or not to buy the complete solution.

I'd rate the solution eight out of ten. I'd rate it higher if the solution offered the ability to test on Mac OS.

TestComplete is a good product compared to other options that are on the market.

I would rate this solution a seven out of ten.

Check the price and compare to other available tools in the market and decide select the one best fits the needs.

The solution is pretty good. Other options to use are TestComplete, and, for negative scenarios, Katalon Studios.

I'd rate the solution eight out of ten.

I'd rate the solution seven out of ten.

If you compare it with competitors, the object identification needs to be improved. It also needs to ensure that going forward it supports new technologies. We are seeing a lot of new technologies coming up. It's important that test companies support these new advancements. If they do, then it will give testers a reason to try them out and hopefully adopt the solution. It's a win-win.

The solution is also great for language flexibility. It's important to support a number of languages to help increase user adoption.

I'd recommend this solution to other organizations. It's one of three I'd recommend for sure based on the pricing and feature offering it has. Of course, this is just a recommendation n terms of a commercial tool. Open-source tool recommendations are a whole other question.

Fig 1: Building of Automation Testing framework.

Fig 2: Automation Testing Results

It's a great tool that covers many features and is straightforward with logs.

It's a really good product with minimal issues.

It is a great product. Just get advice before installation and everything will be much easier for you. I strongly recommend it.

This is the best tool for GUI and Web Automation.

Focus on implementing a test automation framework. Start by downloading a free evaluation trial version of the product, and see if the product works well with the application(s) you want to design an automated test frame for.

We haven't fully evaluated this solution, although I know that they have made a lot of updates since I worked on it the last time. The results of this evaluation will set the standard for other projects. We are creating the basis for everything. As things progress, it will be me creating the test, but it will be executed on several machines.

I would rate this solution an eight out of ten.

Price-wise, feature-wise, its ability to integrate with other products, and of course, scalability-wise, it's great. I would absolutely recommend TestComplete to others. 

On a scale from one to ten, I would give TestComplete a rating of seven.

Make sure you have a large volume of testing to transfer. Otherwise, it is not worth the money.