SmartBear TestComplete Stability

Ana Henriques - PeerSpot reviewer
B2B Shared Services Testing & Quality Assurance Manager at a tech services company with 10,001+ employees

The product is stable for what we are currently using it for, and it is sufficient for us. It's mostly more around what we are looking for, potentially in other solutions that would enable us to focus on some other areas of testing where we see that there might be a benefit to get improvements.

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BN
Technical manager at Air Canada

The product lacks stability in my experience. I have experimented with various tools, and based on my observations, it is evident that there is room for improvement and evolution.

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Ashu Singh - PeerSpot reviewer
Senior quality analyst at Lalli

It is a stable solution. I can't speak much about the stability of the solution since I could hardly use it.

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Buyer's Guide
SmartBear TestComplete
March 2024
Learn what your peers think about SmartBear TestComplete. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
SJ
Test Lead Engineer at Strategy Compass

It's pretty stable. We find it to be reliable. The performance is good. There are no bugs or glitches, and it doesn't crash or freeze. 

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PB
Software Test Manager at ISUZU

It is an extremely stable solution. We haven't experienced any significant issues or security incidents. I would rate its stability as a nine, indicating that there are no issues.

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Sandhiya T S - PeerSpot reviewer
Sr Solutions Engineer at Lexington Soft

The product is quite stable. There are no bugs or glitches. it doesn't crash or freeze. It's reliable. 

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Blaine Anderson - PeerSpot reviewer
Software Development Team Lead at a engineering company with 51-200 employees

This is a stable solution.

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it_user699126 - PeerSpot reviewer
Senior Consultant at a tech services company with 10,001+ employees

The solution freezes sometimes, but not very often. Sometimes it doesn’t find any objects from the browser and needs to restart the browser or the whole machine. This happens with Internet Explorer.

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it_user293901 - PeerSpot reviewer
Principal Software Engineer - Automation at a tech services company with 10,001+ employees

There often are issues with web test execution. Web pages often do not load on the first attempt.

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AO
Project Manager at a computer software company with 51-200 employees

It is very stable. Their tests are running fluently.

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CN
Integration Specialist at a financial services firm with 10,001+ employees

This is a good product in terms of stability.

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AO
QA Team Manager at Mer Telemanagement Solutions Ltd

Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover.

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it_user710514 - PeerSpot reviewer
Test Automation Engineer at a energy/utilities company with 10,001+ employees

It would help if it were more stable as it sometimes hangs and crashes.

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HM
QA Manager at a computer software company with 201-500 employees

I did not encounter any issues with stability.

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MD
Business Head- Software Services at MicroGenesis Techsoft Pvt. Ltd. at a tech services company with 51-200 employees

By and large, it is a stable product. There may be some bug fixes needed here or there. however, for the most part, it's fine. 

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AJ
Sr. Technical Manager - Testing Solutions at a tech services company with 1,001-5,000 employees

We have not faced any concerns with respect to the stability of the tool; at least we have not seen any major issues with the tool where it malfunctions or anything, never.

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it_user372528 - PeerSpot reviewer
Senior QA & Test Manager, Head of Test Automation at a tech services company with 501-1,000 employees

The tool sometimes seems a little unstable and crashes sometimes on Windows 10.

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it_user289980 - PeerSpot reviewer
Quality Assurance Practice Leader with 51-200 employees

TestComplete has been a stable product.

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SR
Staff Test Architect at a tech services company with 1,001-5,000 employees

SmartBear TestComplete is a stable solution.

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JD
Principal QA Engineer at Capco

Sometimes the app crashes during test execution based on the amount of code that is running. It's recommended that you modularize scripts, but that is not a justification for not being more stable.

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JM
Senior Automation Test Analyst with 10,001+ employees

Overall, TestComplete is quite stable. But the only issue affecting me is if TestComplete is terminated unexpectedly while test is still running (such as, terminating TestComplete without stopping the test first, window restarting, or shutting down unexpectedly), user could lose all the logs.

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HG
QA Automation Manager at a comms service provider with 501-1,000 employees

Some of the objects/parent objects are dynamically created in the web page. During the test, TestComplete will have problem to identify these kind of objects. This will cause a lot of false rejection and block the following test cases. Thus it requires some rework when running all the test cases as a batch.

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it_user294939 - PeerSpot reviewer
Test Engineering Team Leader at a consultancy with 501-1,000 employees

No issues encountered.

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WB
Test Automation Specialist at a tech vendor with 201-500 employees
it_user323592 - PeerSpot reviewer
Software Engineer at a manufacturing company with 51-200 employees

No issues encountered.

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it_user291057 - PeerSpot reviewer
QA Automation Engineer with 501-1,000 employees

I haven’t experienced issues that I would attribute directly to the application. There have been some issues with timing and other common problems, but many of those have been corrected through modifications to the tests and the environment.

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VP
Test Architect at a tech services company with 1,001-5,000 employees

The solution is now very stable. Four or five versions previous to the latest, if I recall, in version 10 or 11, it had some issues. However, now it is highly stable. Currently, there's nothing to worry about in terms of the stability of the product.

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Harold Rios - PeerSpot reviewer
Director at Finding Technology Company

The solution is stable. We didn't run into any issues. It has been good so far.

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it_user288375 - PeerSpot reviewer
Quality Assurance Engineer with 501-1,000 employees

I have not run into any issues with stability.

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it_user294423 - PeerSpot reviewer
Mobile QA Developer at a tech vendor

TestComplete had problems during long hours runs. In some cases it could crash without leaving any logs. Also, if there were some unhanded exception it could drop the error message waiting for user input. This is not really acceptable for nightly runs and required human assistance. But this problem is rather language-specific

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VN
Quality Assurance Engineer at a computer software company with 201-500 employees

This tool is quite stable. I had only one crash, and I sent a report for this crash to technical support. Everything else seems to work perfectly. Aside from the one issue, we haven't had any other problems.

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it_user327474 - PeerSpot reviewer
QA Automation Engineer at a computer software company with 501-1,000 employees

Sometimes, TestComplete crashes when attempting to delete over 10 logs.

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ZS
Senior Test Consultant at a outsourcing company with 51-200 employees

It is very stable and easy going.

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it_user293895 - PeerSpot reviewer
Software Developer at a retailer with 1,001-5,000 employees
it_user288615 - PeerSpot reviewer
Sr. Software Quality Consultant at a tech services company with 501-1,000 employees

There have been quite a few issues. Delay methods are not so dynamic in TestComplete, so if a screen hasn't loaded, and the delay is a static delay, then the test moves forward in script, but the previous operation has not been done, resulting in failure of the whole test one after another.

This also means that TestComplete and TestExecute work in a not so similar manner, causing TestExecute to be practically useless. This happens in the case of HTML5 based web application.

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VN
Quality Assurance Engineer at a tech vendor with 201-500 employees

The solution has impressive stability.

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RR
Sr. Consultant at a computer software company with 51-200 employees

The stability is good.

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it_user335340 - PeerSpot reviewer
Systems Engineer at a tech services company with 51-200 employees

Sometimes it runs fast, and sometimes it runs slow.

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JS
QA Head at a computer software company with 1,001-5,000 employees

The stability needs a bit of improvement. On the open-source version, you're not really able to check stability like you can on the paid version.

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it_user340992 - PeerSpot reviewer
Test Automation Specialist at a tech services company with 501-1,000 employees

No issues encountered.

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it_user323649 - PeerSpot reviewer
QA Team Lead at a tech vendor with 10,001+ employees
RY
QA Architect at a computer software company with 5,001-10,000 employees

We haven't had any problems with stability. It's reliable. We haven't witnessed any bugs or glitches. It doesn't seem to crash on us or to freeze.

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it_user347607 - PeerSpot reviewer
Technical Leader at a tech services company with 10,001+ employees

I didn't encounter any stability issues in my short tenure, although I remember invoking the application twice although there is was an instance already open.

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it_user340986 - PeerSpot reviewer
Senior QA Analyst at a financial services firm with 501-1,000 employees

It seems to crash once every two to three months.

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it_user288615 - PeerSpot reviewer
Sr. Software Quality Consultant at a tech services company with 501-1,000 employees

The product is relatively stable.

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it_user744705 - PeerSpot reviewer
SQA Team Lead at a tech vendor with 51-200 employees

Often crashes with large projects. File check-in takes too much time in TFS.

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it_user711891 - PeerSpot reviewer
Test Analyst

I did not encounter any issues with stability.

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it_user323742 - PeerSpot reviewer
Test Automation Engineer at a tech vendor with 1,001-5,000 employees

No issues encountered.

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it_user324366 - PeerSpot reviewer
QA Engineer at a computer software company with 51-200 employees

No issues encountered,

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it_user323700 - PeerSpot reviewer
Assistant Lecturer at a university with 1,001-5,000 employees

No issues encountered.

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RN
Consultant at a tech services company with 1-10 employees

From my experience at this point, I would say that this solution is stable. Even with the earlier versions, as long as you set it up properly, it was stable.

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it_user303108 - PeerSpot reviewer
Application Support Specialist at a logistics company with 1,001-5,000 employees

I've had no issues with stability.

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it_user710532 - PeerSpot reviewer
Architecture Analyst at a tech company with 5,001-10,000 employees

I did not encounter any issues with stability. The product was available within expected measures.

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Buyer's Guide
SmartBear TestComplete
March 2024
Learn what your peers think about SmartBear TestComplete. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.