Smartsheet Pricing

MD
Business Analyst

I feel like Smartsheet tries to get people to spend a lot of money, particularly because of that $20,000 Control Center where you still have to develop all of your solutions. All it does is control how it's automated, so you won't have to worry about setting up workspaces or security because it can do it for you, but you still have to customize everything. When you have to do these helper sheets, then it adds a lot of functions, and looking at other sheets and trying to drive data without having to move those columns, that's when you'll end up buying the Smartsheet Control Center, so it feels like, at some point, when I wanted to have a nice talk with the makers of Smartsheet, but at the same time, it's a good mechanism to get money and they do a good job of it.

For a normal license, like the one I had: I had my own Smartsheet because I wanted to play with it and I didn't want to mess with what I was doing in Verizon, so I paid $200 monthly, and it gave me all the same functionalities, so I could do whatever I wanted for $200. The problem is if you have anyone else working on it or deploying on it, it's $200 a month for every single person who's deployed on it, that's working on it as an owner or an administrator, so owners and administrators are the only ones who can change, edit, and add data to worksheets and columns. Depending on the size of your organization, Smartsheet can be costly. 

As for implementing its Control Center, Smartsheet forces you to have three people come in: it's a minimum of three people from Smartsheet for three months who will provide you the solutions for the Control Center side, and that's $150 an hour, so it can become very expensive. For my company, not having the Control Center would save on the setup fees and then the $20,000 a year, because the Control Center of Smartsheet is a yearly subscription of $20,000.

The $200 monthly I paid is a fair price for what the solution does. It's like having a project such as MS project, but you're just paying for what you want from the MS project, because MS project is just such a needle in the haystack that if you want to change, it won't be as easy, and you can't build your solution within projects. You only can use what the solution has and manipulate it the way that you want to, as far as some parts of it. In Smartsheet, projects are fully manipulatable. so they'd be fully customizable and they have a Jira personality to them. This means you can have a dashboard that only purposely changes depending on whoever's looking at it, so your whole team that is free to use it can work within it, and those are your resources. The team doesn't need a license because you can add on as unlicensed users. Anyone can access the sheet, but they just can't edit it or add to it. In this sense, Smartsheet is free for people to play with, but it's not free for you to automate and customize unless you have a license.

In the team, there was a need for three people with a license and that was me. I created the whole system: all four levels of it, then I needed to transfer it all over, and that was a nightmare, but it was okay. It was not that bad, but then the team only needed to have two Smartsheet licenses after I left, so it was whoever took over the ownership and then one administrator as backup, just in case.

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Asma Ali - PeerSpot reviewer
Project Manager at a government with 10,001+ employees

I'm sure there's a license involved, however, that's handled through the institution. The institution just pays for their licensees and then they hand it out, and it gets charged to the program. I'm not in finance, and I don't have access to pricing information directly.

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Ian Herzing - PeerSpot reviewer
Resource Manager at a non-tech company with 11-50 employees

We pay for a yearly license, and the price is reasonable compared to Smartsheet's competition. It's one of the cheapest solutions compared to Asana, ClickUp, or other project management solutions. 

Smartsheet only requires licenses for project managers. When we were using Asana, we had to purchase a license for everyone who wanted to access their tasks and use the system. That gets costly fast. It was one of the main reasons we left Asana. As Asana and these other tools scale, they become way more expensive.

My advice for people thinking about implementing Smartsheet is to go ahead and set up whatever project management environment you want. There isn't a better low-cost option than Smartsheet. For around 25 bucks, you can make your own system. You get three licenses and can start playing around with it.

The initial up-front investment will be low, and you have a support community that has the answers to nearly any question about the types of sheets and reports you want to build. If you just Google any question and add the word "Smartsheet," you'll probably find an answer.

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Buyer's Guide
Smartsheet
March 2024
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Natalija Prodanovic - PeerSpot reviewer
Global IT PMO at a transportation company with 10,001+ employees

Smartsheet has free user options with limited capabilities and the option to request a license or business plan. They have all the details available on their website.

I would say that Smartsheet's price is good. It is not cheap but it comes with good value, especially considering their free user options. We have 90 licenses and 2,000 users. Anybody from our organization can ask for a license and use the tool for their own purposes. If you're smart you can go a long way with just five licenses. We have an enterprise plan, and it costs us about $500 per year.

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James John Wilson - PeerSpot reviewer
Business Development Manager at Freelancer

If I'm not mistaken, it was pretty manageable. It was about 200 bucks a seed. The business really felt a strong need for it. So, it was viewed as a safer and more straightforward cost that we were willing to pay as compared to Domo, which took some convincing.

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Blake Clifford - PeerSpot reviewer
Adjunct Professor & Project Manager at USCCG

The cost varies based on the number of users and the commitment that we gave them. I think it was reasonable. I can't remember the exact cost, but it's less than Microsoft Project.

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Siba Shankar  Reddy - PeerSpot reviewer
Lead Information Technology Analyst at Applied Materials

I rate the solution's pricing as a six. It is expensive, but there are no additional costs involved.

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TamerNasr - PeerSpot reviewer
Executive at Nazeq

There's a license for Smartsheet, and the enterprise plan comes down to about $750. My company also pays an extra $60 monthly apart from the standard licensing fee.

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Gordon EBraun-Woodbury - PeerSpot reviewer
Marketing Operations practice leader at Calibrate Legal, inc.

The tool's monthly fee is 25 dollars, which is within the range of most cloud-based project management tools. I rate the tool's pricing a five out of ten.

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JC
Contract Programme Manager at a manufacturing company with 5,001-10,000 employees

The solution is too expensive. For what I use it for, it's too expensive. I wouldn't pay for it myself. I would prefer to buy Microsoft Project or use Zoho Projects.

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YvesDene - PeerSpot reviewer
Lead Consultant CSV at QbD

I believe a licensed user costs between 300 to 400 euros.

This solution does not have any additional costs beyond the standard licensing fees.

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JS
National Sales Manager at a wholesaler/distributor with 1,001-5,000 employees

I would say the pricing for Smartsheet is not cheap, but it is a good value considering what you get. Basic licenses start around $500 per person, and costs increase for additional premium features.

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VN
Senior PM / Scrum Master at a financial services firm with 1,001-5,000 employees

Its licensing is on a yearly basis. I was responsible for negotiating the price with the Smartsheet team, but I don't remember what the price was. Its standard license probably was around 5,000 to 6,000 a year. The enterprise version is significantly more expensive.

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Donee Damore - PeerSpot reviewer
Associate Director Of Project Management at a consultancy with 11-50 employees

I would assume there is a licensing fee. I don't think that it is free.

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TA
IT Project Management Lead at a insurance company with 5,001-10,000 employees

It is less expensive than Microsoft Project for enterprise or Oracle Primavera by an order of magnitude. If you buy a Microsoft Project license, it's probably $300 or so by itself, whereas Smartsheet is probably less than $50 per head.

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SP
Associate Director at a pharma/biotech company with 11-50 employees

There would be more extensive usage if the solution were cheaper. It's really expensive right now, and that's why we provide a few licenses for admins. The rest of them are just users without admin privileges.

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AB
KM Manager and Compliance Officer at a consultancy with 51-200 employees

I have the basic paid license, which is pretty pricey. I think it's $17 a month. For that kind of money, I'd like more sheets. You can upgrade and pay more, whether it's to a higher personal account or a business account, I'm not sure. Because I'm using it independently of the company, I don't want to pay more.

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Gaithre-Muren - PeerSpot reviewer
Corporate Paralegal at a tech consulting company with 1,001-5,000 employees

My opinion is that this solution is affordable for medium-sized and even large organizations.

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Ron Drake - PeerSpot reviewer
PM/CM Practice Leader at COWI A/S

I believe that licensing costs are $300 per year per license.

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SandeepKumar15 - PeerSpot reviewer
Software Developer at ZNet Technologies Private Limited

Smartsheet has many licensing models. You need to add the package that best suits your requirements. The license is paid per user and it is monthly. The cost was approximately $7 per PC, $15 for professional, and $33 for the enterprise plan.

The overall cost of the solution is expensive.

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Tinoop KR - PeerSpot reviewer
Senior Sales Compensation Analyst at Rubrik

The solution is reasonably priced.

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Mario Vismara - PeerSpot reviewer
GPO - PMO - Global Manager at Wolters Kluwer

I pay for a personal license, but I'm not sure what an enterprise license would cost. 

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it_user581049 - PeerSpot reviewer
Marketing Director at a consultancy

Pricing is very reasonable. However, you do need be a licensed user to use several of the functions. It’s great to have as many free collaborators as you want, but they are limited to what they can do (editing on cell level only).

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JG
Associate General Research at a tech vendor with 5,001-10,000 employees

We pay to use the solution. We don't use the free version. It's pretty cheap. However, I'm not sure of the exact price. I use the enterprise license provided to me by my company.

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it_user575817 - PeerSpot reviewer
Procurement Support Consultant at a international affairs institute with 1,001-5,000 employees

The free version has actually a lot of great functions and can be used for many solutions. However, the pricing for the license is not too high if you want the full package.

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NR
Senior Project Manager at a tech services company with 10,001+ employees

We have 20 user licenses and we have used it.

This licensing is straightforward and they charge per user. It's a cloud basis per user.

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Buyer's Guide
Smartsheet
March 2024
Learn what your peers think about Smartsheet. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.