Akamai CloudTest Customer Service and Support

VP
Senior Manager - Performance Architect at Publicis Sapient

We have interacted multiple times with technical support. We have had a few tickets open, and the responses are quick. I would give them a rating of eight out of ten.

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TV
Test Engineer at a energy/utilities company with 1,001-5,000 employees

Out of five, I would rate the technical support of the solution at two or three. Sometimes it's a challenge because we face delays.

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it_user636321 - PeerSpot reviewer
Sr Analyst - Quality Engineer at a tech company with 10,001+ employees
Customer Service:

Customer service is great; quick to act on everything.

Technical Support:

Technical support is 8/10.

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Buyer's Guide
Performance Testing Tools
April 2024
Find out what your peers are saying about Akamai, OpenText, Apache and others in Performance Testing Tools. Updated: April 2024.
767,667 professionals have used our research since 2012.
it_user365403 - PeerSpot reviewer
QA Engineer at a tech vendor with 5,001-10,000 employees

I had a strong support during training. The trainer had a very strong lecture about the product, making it easier to use and to understand the core features.

View full review »
Buyer's Guide
Performance Testing Tools
April 2024
Find out what your peers are saying about Akamai, OpenText, Apache and others in Performance Testing Tools. Updated: April 2024.
767,667 professionals have used our research since 2012.