Softline eCommerce Solution Valuable Features

EU
Head of eCommerce at a tech services company with 1,001-5,000 employees

We can customize shopping carts according to our needs. We constantly review with Softline the features and shopping cart templates that we need. Softline eCommerce is flexible and can provide additional features, e.g., the design of the shopping cart, disclaimers, and some customized emails to clients. 

They have the maximum amount of payment methods in our cart. At this time, we don't have any specific requirements for implementing other payment methods. We currently have Visa, bank transfer, and mobile payment methods, such as, Google Pay and Apple Pay. So, they provide us with a wide variety and range of payment methods.

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Digital Marketing Country Manager, Brazil at Avast Software

The ability to have their solution connect to our internal IPM. This is very good and helps us, considering that most of our sales are done via our internal IPM. Having a platform that can use the interface of our IPM, and make transactions on it, is really good.

It provides local payment methods.

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JP
Senior eCommerce Platform Specialist at a computer software company with 1,001-5,000 employees

The most valuable features are the processing of payments and all the stuff connected with payments, like chargebacks and refunds. They have a partnership with local partners who can process payments, chargeback refunds, and all items connected with purchases. It has good performance because of local partners.

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Learn what your peers think about Softline eCommerce Solution. Get advice and tips from experienced pros sharing their opinions. Updated: September 2021.
536,548 professionals have used our research since 2012.
AT
Senior eCommerce Specialist | Checkout & Payments at a computer software company with 1,001-5,000 employees

The most valuable feature is the local support, meaning the support of local payment methods. For example, in Russia, they support online banks and some other simple types of online banking. In the Czech Republic they can do a wire transfer. And their cart schemes are pretty local. These features enable us to create a local experience where our customers can pay with the payment methods they are used to. Payment methods are a very local thing.

The number of payment methods it supports is excellent. Having all the necessary payment methods makes the experience great for the customer.

We are using Softline in Eastern and Central Europe and they provide local language support in those markets. The cart is in the local language and they collaborate with us in terms of translation. For example, if we want to change something—because we also have our own localization team—they fully support us. In addition, they are using local customer support for end-customers and users in these regions.

Also, in these emerging markets, the solution adapts taxes and invoices to those markets.

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Head of Channel & Operations Department at a tech vendor with 1,001-5,000 employees

The technology is very simple to use.

The number of ways that you can pay through the platform is flexible. 

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Head of ABBYY Online Sales at ABBYY Russia

The number of payment methods suits me completely. I believe that they have all the necessary payment methods for individuals and organizations.

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Learn what your peers think about Softline eCommerce Solution. Get advice and tips from experienced pros sharing their opinions. Updated: September 2021.
536,548 professionals have used our research since 2012.