SolarWinds Backup Pricing and License Cost

Dirk Wittkowski
President at Tech Help Group, Inc.
Pricing is per GB. If you're backing up workstations, they provide you 100 GBs. If they are doing servers, they provide you 500 GBs right off the bat. But that's all aggregated for us, as an MSP. So the more clients we have, the more they're adding to the amount of space we have available for the entire client base. We wind up not ever having to pay overages and we wind up being able to grow into the amount of storage that becomes available. Because we were moving away from another solution and had a decent amount of data that we were going to be backing up, I was able to negotiate a very good rate. There is flexibility. The rate that they presented was reasonable. It worked out that I got locked into a great rate. It made it easier for me to sell the product based on the fact that I get a lower rate. View full review »
Jim Christopher
Sr. Network/System Administrator Support at S&L Computer Services
Pricing-wise on the standalone is fair. The problem is that their RMM package is priced per device. Each device is allowed 500GB storage for $XX.XX. It's been like that for the past six years since we've been with them. If you go back five, six, seven years ago, 500GB was a lot, but as times change storage has increased. Operating systems are taking up more disk space, programs are taking up more disk space, updates are taking up more disk space, and people are storing more data. I know the storage (disk & cloud) part of it has gotten cheaper over the past six years, but the amount of storage you are allowed per device hasn't changed - it is still the same as it was six years ago. I'm not saying that they need to lower their per device fee, but I think it would be nice to see them allow more storage per device for that monthly per device fee. Their pricing is still fair. Are they the cheapest? No. Are there other products out there that are as reliable as them? Probably somewhere, some product, but I'm not willing to take that chance because we developed a comfort level and we know if our customers get get corrupt data, need a deleted file restored, or get ransomware, we can get all their data back. That's where it's at. There aren't additional costs. You have your per device - you're allowed up to X amount and then you have overage charges, whatever per-gig over that you are. The billing is pretty straight up. If you have a stand-alone, it's however much all your clients are backing up by X amount, that's your bill. As far as the billing, that's all pretty straightforward. View full review »
Chris Soutar
Vice President of Managed Services at Entré Computer Solutions
The best thing about the SolarWinds solution is the ability to price or scale on a case by case basis. You're not buying into a full block of how many licenses you need. You're not signing up into a contract where you have to buy so many licenses, which has been great for us so. If you're looking at doing a local storage device, then that is a one-time cost that you usually source from a third-party. They're outside of the initial software costs. There's nothing else that goes along with it. View full review »
Learn what your peers think about SolarWinds Backup. Get advice and tips from experienced pros sharing their opinions. Updated: October 2020.
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reviewer1296486
Director/Principal Consultant at a tech services company with 51-200 employees
The pricing of SolarWinds seems to be fair compared to the rest of the industry. View full review »
Learn what your peers think about SolarWinds Backup. Get advice and tips from experienced pros sharing their opinions. Updated: October 2020.
442,141 professionals have used our research since 2012.