SolarWinds Backup Pros and Cons

SolarWinds Backup Pros

Joe Carney
Service Manager at Computer Guild
The most valuable feature by far is the Virtual Disaster Recovery. On top of that is the bare-metal recovery. The recovery options that we have are great. We have tested the Virtual Disaster Recovery and the bare-metal recovery in just about any scenario you can think of. We have even restored bare metal, a full server, to a laptop, and had full functionality. It's just insane how well it works and how simple it is. It does most of the work for you.
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MarkPattison
Director at BACK OFFICE IT LTD
The solution has reduced backup times by an immeasurable amount. Its backups are incremental, so you are only backing up data changes based on the last 24 hours or so. If you are also maintaining the stored images, the restores are also only incremental, happening in minutes. Whereas, with a lot of the other solutions that we have looked at, each time it goes to refresh the restore, then it has to build a completely new image. That takes forever. This solution also improves recovery time.
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Dirk Wittkowski
President at Tech Help Group, Inc.
We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors.
The most valuable feature is that it's hands-off. I log in every morning and there are pre-canned filters that I've created to make my life easier. I have something called server status color bars, and that gives me all the servers and, in a nutshell, I can see: if any errors are being reported; when the last backup was; if one is not working, should there be one, and it literally jumps off the page.
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Learn what your peers think about SolarWinds Backup. Get advice and tips from experienced pros sharing their opinions. Updated: October 2020.
447,718 professionals have used our research since 2012.
Jim Christopher
Sr. Network/System Administrator Support at S&L Computer Services
I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high.
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Chris Soutar
Vice President of Managed Services at Entré Computer Solutions
It provides a single dashboard for all types of data protection, we monitor everything through a single dashboard. It simplifies everything overall. It allows us to see everything, whether passing or failing any issues, any problems through a single pane of glass that we don't have to click through or adjust as we go forward.
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reviewer1296486
Director/Principal Consultant at a tech services company with 51-200 employees
The monitoring makes it very easy to check whether a backup has gone bad.
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Jim Timberman
Managing Director at Moser Consulting
The most valuables feature is the alerts and monitoring that catches the failed backups.
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SolarWinds Backup Cons

Joe Carney
Service Manager at Computer Guild
A better default view on my dashboard would be great. There is a lot of useless information there that it pulls up. They could present the dashboard slightly better, in terms of the extra information after the first five columns. The first five columns are awesome. After that, I don't care about the rest, and there are another seven things after that.
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MarkPattison
Director at BACK OFFICE IT LTD
We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since.
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Dirk Wittkowski
President at Tech Help Group, Inc.
An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline.
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Learn what your peers think about SolarWinds Backup. Get advice and tips from experienced pros sharing their opinions. Updated: October 2020.
447,718 professionals have used our research since 2012.
Jim Christopher
Sr. Network/System Administrator Support at S&L Computer Services
The one thing they don't are Linux servers, it's Windows only. I understand that directive. I have another product that I use for our Linux servers and stuff, but it would be nice if they had that flexibility on the Linux side. I understand the development and the world is geared towards Windows in 365, I know that's where the clienteles are and the business and the money is.
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Chris Soutar
Vice President of Managed Services at Entré Computer Solutions
The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options.
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reviewer1296486
Director/Principal Consultant at a tech services company with 51-200 employees
Integration with a hybrid cloud is something that I found complicated.
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Jim Timberman
Managing Director at Moser Consulting
We would like to have better reporting.
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Learn what your peers think about SolarWinds Backup. Get advice and tips from experienced pros sharing their opinions. Updated: October 2020.
447,718 professionals have used our research since 2012.