It scales, but it is about how long you are willing to pay.

We have 15 people who use this solution. It is being used extensively. This is the only way we can connect with our clients, and we have to do that every day.

In terms of our plans to increase its usage, it is based on what we have. If we get more clients here, we increase the number. Because it costs money, we don't want to overload ourselves.

We have no problems with the scalability of this solution.

The solution is on the cloud and I would rate its scalability a ten out of ten. We have 20 users for the solution.