I'm working for an IT MSP, so I have clients for whom I've deployed the N-able N-sight Remote Monitoring & Management probe to monitor client infrastructures, such as servers, switches, firewalls, routers, and all of the internet connections. Apart from that, I'm also using N-able N-sight Remote Monitoring & Management for remote connectivity into the client PCs and servers through the Take Control option, so basically, the solution is for remote monitoring and management.

We use RMM for patch management and deploying scripts. We're doing a hybrid deployment because we've still got the regional office functioning at full capacity. About 65 to 70 percent of national staff is at the head office, and there are two regional offices respectively located in Cape Town and Durban. We've closed all four satellite offices. The company is looking to make this a permanent setup, where we will be working from home from now on.

The company is going through a restructuring, and we're about 80 percent finished with this project so far, but we've completed the RMM  rollout. We had to eliminate some stuff from Microsoft regarding the the Active Directory environment. The ultimate goal is to move away from Active Directory. Active Directory will be phased out and everything will be going through N-Central. 

We use the solution in our organization, and we also integrate it into one of our clients in the US. We used it for monitoring initially. We monitor all the computers' updates and specs. We also use remote management.

We use two or three different SolarWinds products. We have SolarWinds Backup, and we have RMM. 

We use it for device monitoring and patch management. We have also integrated it with our EDR. I access it and use it for watching my devices and seeing what's running. We also do some patch management through SolarWinds. SolarWinds has a remote control, so I can connect to a computer.

N-able Remote Monitoring & Management is the main product we use for our clients.

We are IT partners. We use the remote monitoring and management tools of N-able. We have users in different places, so we use the tool to see what they are doing. We also use it to deploy new software and to push updates and patches easily. We use the product to push SentinelOne as an EDR system.

We use SolarWinds for everything. One of the main reasons we use it is for remote support. We have a desktop workstation added to multiple clients' sites. Whenever any problem happens, we just dial into the client machine via the remote support tool of the RMM. We then log into the client machine and resolve that particular issue. 

We also use the antivirus that is provided along with the RMM setup. The antivirus policy we created depends on the client's requirements. We deploy a particular antivirus on the client site. This tool is the prime use of the current RMM. 

Along with that, we also use patch management tools that actually deploy the patch to all the servers and to the client machine. We use a backup manager so whenever we need any particular server backup or any particular folder, we deploy this particular server instead of the backup, and start the backup for them. 

We offer a service to our customers where we monitor their computers and let them know if there are problems before they realize there are problems. We can offer patch management if they want. Although, not a lot of our customers actually want that.

We're using its latest version. It is installed on each PC, and if our customers also want the antivirus solution, we can install the antivirus as well. 

We are using this solution to monitor the connectivity of our network devices.

My main use case for SolarWinds RMM is monitoring my customers' infrastructure and devices. I use it primarily as a patch manager, but it also finds use in many recurring IT jobs that we undertake for our customers. 

We are using N-able Remote Monitoring & Management to automate monitoring, maintenance, and it offers built-in remote support.

The solution is used to monitor and manage networks remotely.

We use this solution for endpoint security, as well as basic ICT management including desktop and service support.