SolarWinds MSP Remote Monitoring & Management Valuable Features

Rajpalsinh Chudasama
Datacenter Manager at S4 IT Technologies
The network device is a good feature. In a place where you need to monitor your firewall switches, you can add an RMM tool and monitor it on the same screen on the same setup for the same client. Network devices are very good. The automation is also helpful for us. For one of my clients, we see that every two or three days, one or two particular services on one particular server automatically shut down or stop. In that case, we just need to log into the server and start there. We have a predefined script that actually detects the service, digs down, and automatically starts that particular service. That feature is also very helpful. View full review »
IT Manager at a pharma/biotech company with 11-50 employees
We like that this solution is in real-time, it gives us real-time monitoring. If there is an issue with the equipment or there is no connectivity, we receive a notification immediately. From the dashboard, we can see which devices are currently down. View full review »
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