The reporting feature needs improvement because we are unable to configure reports that were included during initial implementation. We are aware of features that allow report customization a monthly basis or other duration, but don't often have access to these options. 

For example, a filter of interfaces or ATM nodes that have been down for a month does not include all events in the report. We would like to change the report's filters to a very segregated level but cannot because we lack access to the original report. 

The data is in the system but we are unable to pull it because reporting is not integrated and versatile. It seems only the engineer who filtered the original report had configuration options. 

I don't recall seeing a lot of tagging. 

The setup was all linear. For example, if there was an outage, things had to be set up in a certain way to not create a deluge of emails or alerts.

The security needs improvement, which is why we are moving away from SolarWinds. We have security concerns.

They had a major malfunction, and they were compromised back in January of the year before last. They have had a whole series of vulnerabilities that they keep releasing and we are a financial company and they have supply chain issues and vulnerability issues that just seem to keep coming up.

When an organization's network grows, the complexity of the dashboard becomes an area of concern where improvements are required.

A missing feature in the product that I really want in the tool is known as discovery. The automatic discovery feature provided by the product is not up to the mark.

There were certain aspects that weren't supported exactly. I was just able to monitor some basic things. I also couldn't get the thresholds and the rest of the details. All MIBs and drivers should be in the package when you install it. It would make everything easier. If everything were in the package so that everything was ready to go out of the box, that would be ideal. 

It's a pretty heavy product.

SolarWinds Network Device Monitor could improve the features. We don't have the complete model for the database, and the monitoring for the database is up and down. We expect that we could monitor the blocking items on the database but we don't have that feature.

There are a few APIs in order to integrate a solution with SolarWinds Network Device Monitor. For example, with Summit and Cisco Meraki we are trying to integrate them and we are failing. The solution should improve integration.

SolarWinds Network Device Monitor could improve by being more user-friendly. The network has so many features which make it difficult to find how to configure how to use it. It is not simple to customize.

In an upcoming release of the solution, they should make it a bit faster in performance because there are high resources being used to receive reports and for some configuration.

In terms of price, it could be less expensive.

Although I haven't explored all of the features available, I wouldn't mind if the software were made to be a bit more customizable.

SolarWinds Network Device Monitor lacks the granularity of other monitoring tools like LiveNX. We don't get much visibility or specifics about the traffic that passes through an interface that SolarWinds Network Device Monitor monitors.

The way they are presenting the map of our devices needs to be improved.

The initial setup is complex. 

The solution is not user-friendly.

The security could always be improved. 

We would prefer if the support was faster in terms of response times. 

Integration with different tools, such as ServiceNow and Excel, can be improved.

I would like to see improvements made to event correlation. 

There is no mobile version of this product, and our team should be able to access it using a mobile device.