SolarWinds NPM Implementation Team
We implement the solution for our customers. Each of our technicians manages a group of 20 accounts for NPM and other services such as SAM, PM, NPA, and NTM for backup.
View full review »The deployment of SolarWinds NPM was done in-house.
View full review »CP
ChrisPalmer
IT Infrastructure Analyst at Textron Systems Corporation
The setup was done in-house. We did not use any third party, like an integrator, reseller, or consultant.
Buyer's Guide
SolarWinds NPM
March 2024
Learn what your peers think about SolarWinds NPM. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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We did just about all the work on the implementation on our own with an internal team. Right now, I have got one person that is in charge of the actual product itself. They take care of all the changes, releases, upgrades, deployments, the agents, and those types of things. I have another individual who is responsible for creating tickets and disseminating the information to the owners of the server monitoring in various groups to get their alerts fixed. It does require attention but it does not take a large group for maintenance requirements.
View full review »It was implemented in-house.
View full review »BP
reviewer1214877
Senior Network Engineer at a mining and metals company with 5,001-10,000 employees
We did the deployment in-house.
View full review »We implemented this solution in house with the help of a third party who were Solarwinds experts.
BB
reviewer1872705
Senior Network Administrator at a manufacturing company with 1,001-5,000 employees
We did everything in-house. We did not use consultants or integrators.
View full review »The initial setup was done by a third party.
View full review »MQ
reviewer1889832
Service Delivery Manager at a wholesaler/distributor with 10,001+ employees
We used third-party support for the implementation. The solution requires maintenance but we have not had any issues.
View full review »We are able to handle the setup for our clients.
View full review »AD
A.J. DiLorenzo
Senior Systems Administrator at Privia Health
We implemented it using an in-house team. It should not be necessary to use a third-party team unless you are performing a massive roll (5000+ endpoints) out across multiple sites.
View full review »SH
Dr. SureshHungenahally
Chief Executive Officer at Suraksha
We've got our own engineers to handle the setup. However, whether we set IP up or not all depends on the client. If they define everything properly, the delays are not with the product. The product actually answers a lot of the client's questions and helps the client determine what they should be doing.
View full review »PF
Pedro Farrell
Manager at Barbados Water Authority
We implemented the solution through a vendor team the first time, but further installations were done in-house.
View full review »RP
Reena Pandey
Consultant at HCL Technologies
We deployed SolarWinds NPM in-house.
View full review »We had one person from a third party help us through the deployment process.
View full review »We set up SolarWinds NPM in-house.
View full review »We had a contractor implement this solution.
View full review »We do all of our NPM implementations using an in-house team. I am one of the engineers responsible for setting up new environments when new data centers come online. I’m not sure if SolarWinds has vendor teams available that can do this function but as I’ve stated, NPM is designed to be unboxed and up and running in an hour or less depending on how much customization is needed.
View full review »MR
Moshiur Rahman Khan
CEO at a tech services company with 51-200 employees
It was implemented in-house.
View full review »GN
George Nel
Instrumentation Superintendent Systems at a mining and metals company with 10,001+ employees
In-house
View full review »We implemented through an in-house team but that team consisted of a lead engineer who is now a SolarWinds Head Geek. You can absolutely deploy this without professional services but depending on your timeline, objectives, and workload within your organization you may need to engage the services of a consultant. There are many freelance and corporate freelance options out there but be sure to ask around about their experience.
View full review »RP
reviewer1585257
Senior Vice President and CIO at a financial services firm with 201-500 employees
I did the integration myself.
View full review »We recommend an integrator or consultant while deploying it because this part is very important. That is a bit of marketing, of course. But we are experts with a lot of experience. We see what happens with the customers and we already know what they need and why they have the product, so we recommend they take some help from us with this.
We do mostly one-on-one consultancy with someone who can do the job. He is engaged for a couple of days and depending on the customer's requirements he takes care of those needs. For example, some of them want to have an integration with other software, like ServiceNow.
If they want to have SolarWinds integrated with something like ServiceNow it takes a bit more time because it adds a level of complexity. Then the client should also get training in the new product. We provide certified admin training for the software. We train about eight people at one time and they get a certification at the end of the week after a five-day training. Having a SolarWinds certified staff member is very valuable for our customers as then they are experts as well in-house.
I did implementation in-house, but I am not an average user. I have been using this product in various places for years. I would recommend a SolarWinds consultant to get the most out of the product.
View full review »In-house installation was done. The product is designed for self-installation and self-maintenance in an on-premise mode.
View full review »MB
reviewer1765383
CTO-OSS product development at a comms service provider with 11-50 employees
Our customer utilized an internal team of four technicians to handle implementation themselves.
View full review »MD
reviewer1054686
Managing Director at a consultancy with 51-200 employees
We have specialists that take care of the installation. Usually you need two or three technicians to implement, depending on the company's experience. The main part is integrating the customization.
View full review »WK
Waseem Khan
Network/Systems Administrator at TRSP
We have a technical team aligned with our support SLA and they are helping us in this regard.
View full review »We handled the implementation process ourselves. We used our own team.
View full review »MA
MohammedAlkhabbat
Network Administrator at Libyana Mobile Phone
We used a SolarWinds reseller for the deployment in Libya. We found them on the SolarWinds website.
View full review »KD
reviewer742629
IT Expert & Data Center Manager at a financial services firm with 10,001+ employees
We deployed it ourselves. For deployment, two people worked.
View full review »TN
reviewer1396410
Senior Systems Engineer at a media company with 1,001-5,000 employees
We get some consultants. If there are some challenges, then we definitely need a consultant.
View full review »NK
Nouman Khan
Senior Solutions Specialist (Network & Security) at Ooredoo Qatar
We did not require assistance for the deployment.
One person is suitable for deployment and maintenance.
View full review »It was an in-house implementation.
View full review »All in house.
View full review »With Vendor team, 8 out of 10.
View full review »SK
reviewer1271415
Senior Technical Engineer at a tech vendor with 51-200 employees
We are the third-party vendor for the bank. We deploy the solution, and we support them. We provide professional services as well.
View full review »FA
Fazal Azeem
Implementation & Support Specialist at 360Factors
We implemented it through a vendor and their level of expertise made us choose this tool. They gave such a great demo that we didn't even have to consider other options.
View full review »GM
reviewer1289460
SOC Expert at a computer software company with 1,001-5,000 employees
We didn't need any assistance with the implementation process. We did not use any integrators or consultants. We did it ourselves.
View full review »We used a vendor team.
View full review »It was an in house implementation and I did it myself.
View full review »In-house implementation.
View full review »I did not originally deploy this software, but I haven't had any issues with upgrading to newer versions or installing new features.
View full review »The installation was done in-house.
View full review »MV
SolarWinds677
Information Technology Director at a transportation company with 11-50 employees
I handled the implementation myself.
View full review »DO
David Olusesan
System Administration at a tech services company with 201-500 employees
We handled the implementation in-house.
View full review »To do the implementation you need to be at an engineering level.
I can do the implementation of this solution myself.
View full review »We implemented with a mix of an in-house team and a vendor one.
View full review »In-house implementation.
View full review »In-house team.
View full review »We implemented it in-house.
View full review »I have implemented it on multiple client locations. Also took the help from Solarwinds in installation.
View full review »In-house.
View full review »AV
reviewer1079667
Systems Architect at a tech services company with 501-1,000 employees
We coordinate with the vendor to help support the implementation. It can take many days depending on the modules that need to be installed. It took us approximately two days.
We need at least one staff member in each focus area for the implementation of the solution, totaling approximately six, depending on the modules you have.
View full review »We implemented it in-house.
View full review »I worked with the partner, and honestly, we did not require any support after the initial installation.
View full review »The solution was installed quite a long time ago. We may have used an integrator, but I don't think he did much more than I could have done myself.
View full review »Expertise is required in order to deploy this solution. I received some support during the implementation and deployment.
View full review »Vendor team - I'd rate them a 10 out of 10
View full review »A vendor team implemented it.
View full review »Buyer's Guide
SolarWinds NPM
March 2024
Learn what your peers think about SolarWinds NPM. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.