SolarWinds NPM Implementation Team

MohitKumar - PeerSpot reviewer
Senior Specialist at a consultancy with 10,001+ employees

We implement the solution for our customers. Each of our technicians manages a group of 20 accounts for NPM and other services such as SAM, PM, NPA, and NTM for backup.

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Angela Bustamante - PeerSpot reviewer
Monitoring and Process Analyst at Seguros SURA

The deployment of SolarWinds NPM was done in-house.

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CP
IT Infrastructure Analyst at Textron Systems Corporation

The setup was done in-house. We did not use any third party, like an integrator, reseller, or consultant.

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Buyer's Guide
SolarWinds NPM
March 2024
Learn what your peers think about SolarWinds NPM. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
Alan Arnold - PeerSpot reviewer
Enterprise Operations Manager at University of Alabama at Birmingham

We did just about all the work on the implementation on our own with an internal team. Right now, I have got one person that is in charge of the actual product itself. They take care of all the changes, releases, upgrades, deployments, the agents, and those types of things. I have another individual who is responsible for creating tickets and disseminating the information to the owners of the server monitoring in various groups to get their alerts fixed. It does require attention but it does not take a large group for maintenance requirements.  

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DarrinBryant - PeerSpot reviewer
AVP Technology Network Engineer at LPL Financial

It was implemented in-house.

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BP
Senior Network Engineer at a mining and metals company with 5,001-10,000 employees

We did the deployment in-house.

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Naglaa ELDeeb - PeerSpot reviewer
Assistant Director, IT Service Excellence Quality Assurance at American University in Cairo (AUC)

We implemented this solution in house with the help of a third party who were Solarwinds experts. 

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BB
Senior Network Administrator at a manufacturing company with 1,001-5,000 employees

We did everything in-house. We did not use consultants or integrators. 

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Devdatt Diwedi - PeerSpot reviewer
IT Officer at Guardian Bank

The initial setup was done by a third party. 

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MQ
Service Delivery Manager at a wholesaler/distributor with 10,001+ employees

We used third-party support for the implementation. The solution requires maintenance but we have not had any issues.

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Umair (Abu Mohaymin) Akhlaque - PeerSpot reviewer
Enterprise Solutions & Services Head at Duroob Technologies

We are able to handle the setup for our clients. 

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AD
Senior Systems Administrator at Privia Health

We implemented it using an in-house team. It should not be necessary to use a third-party team unless you are performing a massive roll (5000+ endpoints) out across multiple sites.

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SH
Chief Executive Officer at Suraksha

We've got our own engineers to handle the setup. However, whether we set IP up or not all depends on the client. If they define everything properly, the delays are not with the product. The product actually answers a lot of the client's questions and helps the client determine what they should be doing.

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PF
Manager at Barbados Water Authority

We implemented the solution through a vendor team the first time, but further installations were done in-house.

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RP
Consultant at HCL Technologies

We deployed SolarWinds NPM in-house.

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Omer_Khan - PeerSpot reviewer
ICT Design Manager at a hospitality company with 1,001-5,000 employees

We had one person from a third party help us through the deployment process.

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CharlesGura - PeerSpot reviewer
Sr Software Architect at a tech services company with 501-1,000 employees

We set up SolarWinds NPM in-house. 

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BenjaminRafrafi - PeerSpot reviewer
System and Network Administrator at a educational organization with 201-500 employees

We had a contractor implement this solution.

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it_user216372 - PeerSpot reviewer
Systems Engineer at a comms service provider with 10,001+ employees

We do all of our NPM implementations using an in-house team. I am one of the engineers responsible for setting up new environments when new data centers come online. I’m not sure if SolarWinds has vendor teams available that can do this function but as I’ve stated, NPM is designed to be unboxed and up and running in an hour or less depending on how much customization is needed.

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MR
CEO at a tech services company with 51-200 employees

It was implemented in-house.

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GN
Instrumentation Superintendent Systems at a mining and metals company with 10,001+ employees
it_user575310 - PeerSpot reviewer
Engineer, Infrastructure Applications at a healthcare company with 1,001-5,000 employees

We implemented through an in-house team but that team consisted of a lead engineer who is now a SolarWinds Head Geek. You can absolutely deploy this without professional services but depending on your timeline, objectives, and workload within your organization you may need to engage the services of a consultant. There are many freelance and corporate freelance options out there but be sure to ask around about their experience.

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RP
Senior Vice President and CIO at a financial services firm with 201-500 employees

I did the integration myself. 

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Donald Bakels - PeerSpot reviewer
Chief Executive Officer (CEO) at Adfontessoftware

We recommend an integrator or consultant while deploying it because this part is very important. That is a bit of marketing, of course. But we are experts with a lot of experience. We see what happens with the customers and we already know what they need and why they have the product, so we recommend they take some help from us with this. 

We do mostly one-on-one consultancy with someone who can do the job. He is engaged for a couple of days and depending on the customer's requirements he takes care of those needs. For example, some of them want to have an integration with other software, like ServiceNow.  

If they want to have SolarWinds integrated with something like ServiceNow it takes a bit more time because it adds a level of complexity. Then the client should also get training in the new product. We provide certified admin training for the software. We train about eight people at one time and they get a certification at the end of the week after a five-day training. Having a SolarWinds certified staff member is very valuable for our customers as then they are experts as well in-house.  

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it_user575286 - PeerSpot reviewer
Lead Network Engineer/Business Developer at a tech services company with 51-200 employees

I did implementation in-house, but I am not an average user. I have been using this product in various places for years. I would recommend a SolarWinds consultant to get the most out of the product.

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it_user397317 - PeerSpot reviewer
Programmer Analyst at a leisure / travel company with 10,001+ employees

In-house installation was done. The product is designed for self-installation and self-maintenance in an on-premise mode.

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MB
CTO-OSS product development at a comms service provider with 11-50 employees

Our customer utilized an internal team of four technicians to handle implementation themselves. 

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MD
Managing Director at a consultancy with 51-200 employees

We have specialists that take care of the installation. Usually you need two or three technicians to implement, depending on the company's experience. The main part is integrating the customization.

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WK
Network/Systems Administrator at TRSP

We have a technical team aligned with our support SLA and they are helping us in this regard.

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KhalidOmer - PeerSpot reviewer
Data Center Engineer at Arabianoud.com

We handled the implementation process ourselves. We used our own team.

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MA
Network Administrator at Libyana Mobile Phone

We used a SolarWinds reseller for the deployment in Libya. We found them on the SolarWinds website.

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KD
IT Expert & Data Center Manager at a financial services firm with 10,001+ employees

We deployed it ourselves. For deployment, two people worked.

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TN
Senior Systems Engineer at a media company with 1,001-5,000 employees

We get some consultants. If there are some challenges, then we definitely need a consultant.

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NK
Senior Solutions Specialist (Network & Security) at Ooredoo Qatar

We did not require assistance for the deployment.

One person is suitable for deployment and maintenance.

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it_user214254 - PeerSpot reviewer
Senior Network Administrator at a manufacturing company with 1,001-5,000 employees

It was an in-house implementation.

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it_user212001 - PeerSpot reviewer
Network & Security Services Manager with 501-1,000 employees

All in house.

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it_user171912 - PeerSpot reviewer
Senior Network Engineer at a tech services company with 51-200 employees

With Vendor team, 8 out of 10.

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SK
Senior Technical Engineer at a tech vendor with 51-200 employees

We are the third-party vendor for the bank. We deploy the solution, and we support them. We provide professional services as well.

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FA
Implementation & Support Specialist at 360Factors

We implemented it through a vendor and their level of expertise made us choose this tool. They gave such a great demo that we didn't even have to consider other options.

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GM
SOC Expert at a computer software company with 1,001-5,000 employees

We didn't need any assistance with the implementation process. We did not use any integrators or consultants. We did it ourselves. 

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it_user347748 - PeerSpot reviewer
Senior Technical Analyst at CS Softwares.

We used a vendor team.

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it_user171936 - PeerSpot reviewer
Works at a manufacturing company with 501-1,000 employees

It was an in house implementation and I did it myself.

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it_user167964 - PeerSpot reviewer
Network Engineer with 51-200 employees

In-house implementation.

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it_user139116 - PeerSpot reviewer
Senior Network at a educational organization with 1,001-5,000 employees

I did not originally deploy this software, but I haven't had any issues with upgrading to newer versions or installing new features.

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it_user171930 - PeerSpot reviewer
Network Engineer at a logistics company with 1,001-5,000 employees

The installation was done in-house.

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MV
Information Technology Director at a transportation company with 11-50 employees

I handled the implementation myself.

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DO
System Administration at a tech services company with 201-500 employees

We handled the implementation in-house.

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Donald Bakels - PeerSpot reviewer
Chief Executive Officer (CEO) at Adfontessoftware

To do the implementation you need to be at an engineering level. 

I can do the implementation of this solution myself.

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it_user216399 - PeerSpot reviewer
Senior Network Engineer with 1,001-5,000 employees

We implemented with a mix of an in-house team and a vendor one.

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it_user174651 - PeerSpot reviewer
Senior Network Engineer at a tech services company with 51-200 employees

In-house implementation.

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it_user7548 - PeerSpot reviewer
Consultant at a tech services company with 5,001-10,000 employees

In-house team.

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it_user221865 - PeerSpot reviewer
Platform Engineer III at a insurance company with 501-1,000 employees

We implemented it in-house.

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it_user174660 - PeerSpot reviewer
System Analyst with 10,001+ employees

I have implemented it on multiple client locations. Also took the help from Solarwinds in installation.

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it_user175134 - PeerSpot reviewer
Senior Manager - Global Network Ops with 1,001-5,000 employees
AV
Systems Architect at a tech services company with 501-1,000 employees

We coordinate with the vendor to help support the implementation. It can take many days depending on the modules that need to be installed. It took us approximately two days.

We need at least one staff member in each focus area for the implementation of the solution, totaling approximately six, depending on the modules you have.

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it_user218772 - PeerSpot reviewer
PC Support Technician at a educational organization with 1,001-5,000 employees

We implemented it in-house.

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it_user341982 - PeerSpot reviewer
Freelancer Information Security & SIEM Consultant at a tech consulting company with 51-200 employees

I worked with the partner, and honestly, we did not require any support after the initial installation.

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it_user1012662 - PeerSpot reviewer
Information Technology Infrastructure Architect at a financial services firm with 1,001-5,000 employees

The solution was installed quite a long time ago. We may have used an integrator, but I don't think he did much more than I could have done myself.

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it_user1290390 - PeerSpot reviewer
Network Engineer at a tech services company with 11-50 employees

Expertise is required in order to deploy this solution. I received some support during the implementation and deployment.

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it_user168066 - PeerSpot reviewer
Network Engineer at a comms service provider with 501-1,000 employees

Vendor team - I'd rate them a 10 out of 10

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it_user657369 - PeerSpot reviewer
Network/NOC Engineer at a comms service provider with 51-200 employees

A vendor team implemented it.

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Buyer's Guide
SolarWinds NPM
March 2024
Learn what your peers think about SolarWinds NPM. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.