SolarWinds NPM Reviews

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Demetrio Chuasieng
Real User
Sr Network Administrator at a recruiting/HR firm with 10,001+ employees
Dec 19 2018

What is most valuable?

When you buy the product, there's a lot of things. You can configure a lot. There's some variable in the report so you can customize the alert that you get or what triggers you want to generate the alert. It is really very flexible. Reporting is also quite nice. You can write your own SQL. Of… more»

How has it helped my organization?

It can even support Windows or monitor a Windows server, even on the application level, because they have this module called Server Application Monitor. You have WMI support. You can even monitor performance centers. You can also look at the process monitors, if it is processing or not. It's quite… more»

What needs improvement?

I think it's a great product. It has ease of use. Just add the IP with the correct credentials or SAS and multistring, and you can already collect all that information including you have NTA, then you're going to have NetFlow. Anything that has an IP that you want to monitor up or down, they can… more»

What other advice do I have?

It's a bit tricky when you go to the cloud already. I don't know what's the right metric myself, what should you be monitoring. Then, the newer trend right now is they don't even have the concept of a virtual machine. Some deployments, they will just have containers, and a container can be on any… more»
Rajesh Bage
Real User
Server and Network Monitoring Engineer at ZS Associates
Apr 02 2019

What is most valuable?

We use it to understand our historical reports, since we keep these reports for 365 days per our compliance requirements. We can proactively fix historical issues, so we… more»

How has it helped my organization?

This solution provides us with proactive reports.

What needs improvement?

At this moment, we are facing some problem with Zoom and our web content sync. We are having trouble with the quality of our user experience. A lot of users are reporting… more»

What's my experience with pricing, setup cost, and licensing?

The pricing needs to be improved. It is too high. One full engine costs around $10 000, which is why we don't have high availability right now.

If you previously used a different solution, which one did you use and why did you switch?

We used to be on NetIQ, but were scaling very fast. This product was very scalable and flexible, which is why we went for it.

What other advice do I have?

The most important criteria when selecting a vendor are support and flexibility.

Which other solutions did I evaluate?

We are currently exploring New Relic as an alternative product. The Zoom monitoring issue is one of the reasons that we are looking at New Relic and willing to pay their… more»
Find out what your peers are saying about SolarWinds, Paessler AG, Nagios and others in Network Monitoring Software. Updated: October 2019.
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David Olusesan
Real User
System Administration at a tech services company with 201-500 employees
Jun 12 2019

What is most valuable?

The most valuable feature is the notification that we get, via email, when a device in our network goes down.

How has it helped my organization?

This has helped us to monitor the availability of our routers, switches, servers, and virtual environments. We also use it to monitor our services. When a critical service… more»

What needs improvement?

The user should be able to customize the dashboard to their own requirements. Right now, we have to design separate dashboards for visualization. For example, there is one… more»

What's my experience with pricing, setup cost, and licensing?

We have a perpetual license for this solution, and my impression is that this solution is cheap.

If you previously used a different solution, which one did you use and why did you switch?

Prior to this solution, we were using HP NNM, the Network Node Manager. With HP the monitoring was in silos, whereas SolarWinds gives us a unified dashboard. This is the… more»

What other advice do I have?

SolarWinds is a great solution, and I think that for anybody looking for a nice infrastructure monitoring tool, this solution will do the job. I would rate this solution… more»

Which other solutions did I evaluate?

In addition to this solution, we evaluated SCOM. We found that SolarWinds is better.
Real User
IT Expert & Data Center Manager at a financial services firm with 10,001+ employees
Sep 25 2019

What is most valuable?

The error handling interface has been helpful. Mostly, we use the bandwidth monitoring because we experience problems with the bandwidth.

How has it helped my organization?

We had some interfaces where the SFP Ports were having some problems after a while. We found which of the SFP Ports was having the error and changed it, so the bandwidth become okay.

What needs improvement?

SolarWinds is not an all-in-compassing product. We need other products like Cisco and HPE to work with it. It couldn't find the error to the problem because it was missing detail in the reports. The… more»

What's my experience with pricing, setup cost, and licensing?

It is expensive.

If you previously used a different solution, which one did you use and why did you switch?

For networks, we prefer to use Cisco Prime. For service devices, we use HPE OneVIew. This is helpful for HPE services.

Which other solutions did I evaluate?

We are having some problems. Our network can't find the problem. We will probably go use Cisco Prime. We have also considered switching to Zabbix due to its support and deployment. Some solutions are… more»
MohammedAlkhabbat
Real User
Network Administrator at Libyana Mobile Phone
Apr 04 2019

What needs improvement?

There is a customization feature, but it is not a good feature. While it's somewhat good, it is too complicated. The aesthetic widgets should be dynamic widgets, so the customization can be even more customizable.

What's my experience with pricing, setup cost, and licensing?

The pricing is very expensive for SolarWinds. That's a huge disadvantage for it.

If you previously used a different solution, which one did you use and why did you switch?

I previously used PRTG, but PRTG is now forbidden in Libya. So, we switched to using SolarWinds and ManageEngine OpManager.

What other advice do I have?

If you are looking for something which is very customizable for the customization of your network, then you should go with SolarWinds. However, overall, the customization feature is also a disadvantage because it can be very complicated.

Which other solutions did I evaluate?

PRTG is easier to use, but SolarWinds is more customizable. SolarWinds also has more features, but they are complicated to use. We are just trying the demo. I am not going to recommend this to my company because PRTG is much easier. We're… more»
TechHead126632
Real User
Technical Head at a tech services company with 51-200 employees
Jul 26 2018

What is most valuable?

The ability to be able to control the network equipment.

How has it helped my organization?

It gives us a map of the network setup and one console to see the entire network.

What needs improvement?

It would be helpful if they were tied up with one of the hardware vendors so we wouldn't have so much to set up. Another feature I would ask for is for them to have this solution available for Linux… more»

What's my experience with pricing, setup cost, and licensing?

You have to license it per year, for the support. You don't really need to have support once you've already set it up. Once you install SolarWinds, you can skip on the licensing. It will still work.

If you previously used a different solution, which one did you use and why did you switch?

We didn't have any network monitoring when I started with the company, and SolarWinds was already there. My most important criteria when selecting a vendor is support, onsite.

What other advice do I have?

SolarWinds is pretty straightforward. If you're a startup, you want to stand up a solution quickly, then SolarWinds would be good for you because it doesn't have a big learning curve to implement it… more»
Ali Alkhamis
Real User
CISO with 201-500 employees
Nov 18 2018

What is most valuable?

One of the best features is the reports feature. We can get an editor's report for the last five minutes, fifteen minutes, hour, month, or more. And, the correlation data that we can get from the different resources of data from routing… more»

How has it helped my organization?

If we need to plan the network, or measure our network utilization, SolarWinds enables us to do so.

What needs improvement?

It would be nice to manage all network devces from just one single platform, instead of going to different platforms.

What other advice do I have?

I would like to see this product becoming more flexible in the future. In addition, integration with other solutions would be helpful.

Which other solutions did I evaluate?

I am looking at other solutions, to compare. For example, I am currently looking at ManageEngine OpManager. We also looked at Zabbix
Don Abel, CISSP, CISA, CRISC
Real User
IT Director at a financial services firm with 51-200 employees
Feb 05 2019

What is most valuable?

* Performance history is the most valuable feature, especially when tracking down a problem. * Root cause analysis is very valuable to us.

How has it helped my organization?

The data available per device is particularly valuable when trying to determine what caused a problem.

What needs improvement?

Stability is an issue. We have installed SolarWinds (Server 2016) on a dedicated physical server and as a virtual machine in a brand new Hyper-V environment with brand new servers. We only monitor five firewalls and 30 servers. In both installation scenarios, SolarWinds randomly starts reporting falsely that devices are down. We have to bounce the server, and then it behaves for a while… more»
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User Assessments By Topic About SolarWinds NPM

Find out what your peers are saying about SolarWinds, Paessler AG, Nagios and others in Network Monitoring Software. Updated: October 2019.
373,262 professionals have used our research since 2012.

SolarWinds NPM Questions

What is SolarWinds NPM?

Check the health and performance of your entire network for easier troubleshooting and faster results using SolarWinds Network Performance Monitor. NPM lets you quickly detect, diagnose, and resolve network performance problems and outages. Now with built-in deep packet inspection and analysis you can immediately determine the impact of network or application latency on user experience.

Also known as
Solarwinds Network Performance Monitor
SolarWinds NPM customers

Microsoft, Federal Express, Hewlett-Packard, and MasterCard

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