SolarWinds NPM Reviews

SolarWinds NPM is the #2 ranked solution of our top Cloud Monitoring Software tools. It's rated 4.0 out of 5 stars, and is most commonly compared to Zabbix - SolarWinds NPM vs Zabbix

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Real User
Manager of Operations - Enterprise at a university with 10,001+ employees
Aug 23 2020

What is most valuable?

We identified the five areas that we wanted to have be our key performers, like memory utilization, CPU utilization, and those core components. Just the basic care and feeding of servers, whether they were physical or virtual.

What needs improvement?

We were looking at using DPA (Database Performance Analyzer) which is another component of the NPM and that looks like it takes care of an area we had not really dove into yet. But in talking to the DBA, they like another product that they want to use for the database monitoring. It is an Oracle… more »

What's my experience with pricing, setup cost, and licensing?

I do not handle the negotiations on pricing, so that is outside my realm of influence. I know that our initial purchase was about $200,000.

What other advice do I have?

One of the things I would suggest to people considering this product and products like it is having a clear agreement upon targets of what you really want to monitor. If it is applications or servers or whatever it is, it just makes sense to come at your choices with a plan. Implement that on the… more »
Andrew Ntuyo
Real User
Senior Network Engineer at Element Critical
Jun 17 2020

What is most valuable?

The "Performance Analyzer" feature is the solution's most valuable aspect. It's able to do the bounded graphs of all the interface stats, from errors to broadcasts and to current traffic. With a click of a button you're able to, in one… more »

What needs improvement?

The idea that you can automatically trigger alerts from the TRAPS received is still something that still hasn't really taken off or worked properly. We have to manually go into the database and create SQL queries or SQL queries, to be able… more »

What's my experience with pricing, setup cost, and licensing?

I no longer work at the company that uses Solar Winds, so I don't have information about what they were paying or what they pay now. The current package I'm using myself is a free package as I do a comparison between PRTG and SolarWinds.

What other advice do I have?

At my old company, we were always using the current version of the solution. We'd like to keep up to date with the latest releases. The company even changed over when there was a move from a 2012 Windows server to an updated version of… more »

Which other solutions did I evaluate?

We're in the process of doing a comparison between SolarWinds and PRTG.
Learn what your peers think about SolarWinds NPM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
438,441 professionals have used our research since 2012.
Daniel Shine
Real User
Systems and Data Warehouse Supervisor at MMSD
Jul 14 2020

What is most valuable?

The alerting and usage tracking is a valuable feature because it alerts us when we're getting near capacity on disk space, network utilization or processor utilization. It… more »

How has it helped my organization?

The outcome of using this solution is that we've been able to become more proactive on really resolving issues before users know that there's a problem. Outages have… more »

What needs improvement?

This is a complex product to set up and I think it's really too detailed and could be simplified. It's a change from their older product which was very easy to set up and… more »

What's my experience with pricing, setup cost, and licensing?

Our annual maintenance fee is USD $15,000.

Which solution did I use previously and why did I switch?

We used to use a product called ipMonitor, which is a much simpler solution. It's one-tenth of the cost and we used it strictly for alerting. It would tell us when a… more »

What other advice do I have?

I would recommend taking into consideration that you will need more server resources than you think. Knowing that means you can save on having to rebuild the whole… more »

Which other solutions did I evaluate?

HP had a similar product that we looked at but it wasn't nearly as universal as SolarWinds products. HP has a product to monitor servers and a product to monitor networks… more »
Demetrio Chuasieng
Real User
Sr Network Administrator at a recruiting/HR firm with 10,001+ employees
Dec 19 2018

What is most valuable?

When you buy the product, there's a lot of things. You can configure a lot. There's some variable in the report so you can customize the alert that you get or what triggers you want to generate the alert. It is really very flexible. Reporting is also quite nice. You can write your own SQL. Of… more »

How has it helped my organization?

It can even support Windows or monitor a Windows server, even on the application level, because they have this module called Server Application Monitor. You have WMI support. You can even monitor performance centers. You can also look at the process monitors, if it is processing or not. It's quite… more »

What needs improvement?

I think it's a great product. It has ease of use. Just add the IP with the correct credentials or SAS and multistring, and you can already collect all that information including you have NTA, then you're going to have NetFlow. Anything that has an IP that you want to monitor up or down, they can… more »

What other advice do I have?

It's a bit tricky when you go to the cloud already. I don't know what's the right metric myself, what should you be monitoring. Then, the newer trend right now is they don't even have the concept of a virtual machine. Some deployments, they will just have containers, and a container can be on any… more »
DineshNekkanti
Real User
Digital Innovation at Bobcat Company
Jun 29 2020

What is most valuable?

The best part of the solution is the sharing display. It gives a general public ID wherein everyone can link to a public display. That's a good feature.

What needs improvement?

I expected more from the solution. I thought it would be just like the Orion Platform. On Orion, for example, you can spot all the different widgets and everything from the dashboard. This solution is less simple. There are charts and lines… more »

What's my experience with pricing, setup cost, and licensing?

I don't deal with licensing or pricing, so I wouldn't be able to guess how much we pay for the services or if they are monthly or yearly. I'm not sure what our license agreement looks like.

Which solution did I use previously and why did I switch?

We didn't previously have any other hybrid platform to monitor. We were just using CloudWatch for our AWS services. With SolarWinds, we have the potential to take a look at everything across the board.

What other advice do I have?

We just use the product. We're not consultants or resellers. I'm not sure of which version of the solution we are currently using. It may be the most recent. I do believe that in the future, users will gravitate towards using one solution… more »
Rajesh Bage
Real User
Server and Network Monitoring Engineer at ZS Associates
Apr 02 2019

What is most valuable?

We use it to understand our historical reports, since we keep these reports for 365 days per our compliance requirements. We can proactively fix historical issues, so we… more »

How has it helped my organization?

This solution provides us with proactive reports.

What needs improvement?

At this moment, we are facing some problem with Zoom and our web content sync. We are having trouble with the quality of our user experience. A lot of users are reporting… more »

What's my experience with pricing, setup cost, and licensing?

The pricing needs to be improved. It is too high. One full engine costs around $10 000, which is why we don't have high availability right now.

Which solution did I use previously and why did I switch?

We used to be on NetIQ, but were scaling very fast. This product was very scalable and flexible, which is why we went for it.

What other advice do I have?

The most important criteria when selecting a vendor are support and flexibility.

Which other solutions did I evaluate?

We are currently exploring New Relic as an alternative product. The Zoom monitoring issue is one of the reasons that we are looking at New Relic and willing to pay their… more »
David Olusesan
Real User
System Administration at a tech services company with 201-500 employees
Jun 12 2019

What is most valuable?

The most valuable feature is the notification that we get, via email, when a device in our network goes down.

How has it helped my organization?

This has helped us to monitor the availability of our routers, switches, servers, and virtual environments. We also use it to monitor our services. When a critical service… more »

What needs improvement?

The user should be able to customize the dashboard to their own requirements. Right now, we have to design separate dashboards for visualization. For example, there is one… more »

What's my experience with pricing, setup cost, and licensing?

We have a perpetual license for this solution, and my impression is that this solution is cheap.

Which solution did I use previously and why did I switch?

Prior to this solution, we were using HP NNM, the Network Node Manager. With HP the monitoring was in silos, whereas SolarWinds gives us a unified dashboard. This is the… more »

What other advice do I have?

SolarWinds is a great solution, and I think that for anybody looking for a nice infrastructure monitoring tool, this solution will do the job. I would rate this solution… more »

Which other solutions did I evaluate?

In addition to this solution, we evaluated SCOM. We found that SolarWinds is better.
Real User
IT Expert & Data Center Manager at a financial services firm with 10,001+ employees
Sep 25 2019

What is most valuable?

The error handling interface has been helpful. Mostly, we use the bandwidth monitoring because we experience problems with the bandwidth.

How has it helped my organization?

We had some interfaces where the SFP Ports were having some problems after a while. We found which of the SFP Ports was having the error and changed it, so the bandwidth become okay.

What needs improvement?

SolarWinds is not an all-in-compassing product. We need other products like Cisco and HPE to work with it. It couldn't find the error to the problem because it was missing detail in the reports. The… more »

What's my experience with pricing, setup cost, and licensing?

It is expensive.

Which solution did I use previously and why did I switch?

For networks, we prefer to use Cisco Prime. For service devices, we use HPE OneVIew. This is helpful for HPE services.

Which other solutions did I evaluate?

We are having some problems. Our network can't find the problem. We will probably go use Cisco Prime. We have also considered switching to Zabbix due to its support and deployment. Some solutions are… more »
See 11 More SolarWinds NPM Reviews

What is SolarWinds NPM?

Check the health and performance of your entire network for easier troubleshooting and faster results using SolarWinds Network Performance Monitor. NPM lets you quickly detect, diagnose, and resolve network performance problems and outages. Now with built-in deep packet inspection and analysis you can immediately determine the impact of network or application latency on user experience.

Also known as
Solarwinds Network Performance Monitor
SolarWinds NPM customers

Microsoft, Federal Express, Hewlett-Packard, and MasterCard

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