SolarWinds NPM Reviews

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A.J. DiLorenzo
Real User
Senior Systems Administrator at Privia Health
Aug 19 2017

What is most valuable?

I believe the ease of setup and use, including everything, from the initial installation to the discovery of devices is the most valuable. The advanced alerting and… more»

How has it helped my organization?

SolarWinds NPM allowed the IT department to take a more proactive approach to troubleshooting, and gaining insights on device availability. We were able to use the… more»

What needs improvement?

The SolarWinds notification and alerting configuration could be simplified as it would be easier to find if it was within the NPM web application instead of in a separate… more»

What's my experience with pricing, setup cost, and licensing?

I believe the original setup cost was around $3500 with an annual cost of around $1200-$1500 to renew the support license. This would bring the average day-to-day cost of… more»

If you previously used a different solution, which one did you use and why did you switch?

No, SolarWinds NPM was the first network/server monitoring product that was brought into the organization. Other network monitoring products were researched, but didn't… more»

What other advice do I have?

If you’re looking to get a lot more insight and visibility into your network devices, servers, applications, and other devices, along with real-time alert notifications… more»

Which other solutions did I evaluate?

We also evaluated ManageEngine OpManager and AdRem NetCrunch before deciding to purchase SolarWinds NPM in conjunction with the SolarWinds NetFlow Traffic Analyzer (NTA)… more»
Demetrio Chuasieng
Real User
Sr Network Administrator at a recruiting/HR firm with 10,001+ employees
Dec 19 2018

What is most valuable?

When you buy the product, there's a lot of things. You can configure a lot. There's some variable in the report so you can customize the alert that you get or what triggers you want to generate the alert. It is really very flexible. Reporting is also quite nice. You can write your own SQL. Of… more»

How has it helped my organization?

It can even support Windows or monitor a Windows server, even on the application level, because they have this module called Server Application Monitor. You have WMI support. You can even monitor performance centers. You can also look at the process monitors, if it is processing or not. It's quite… more»

What needs improvement?

I think it's a great product. It has ease of use. Just add the IP with the correct credentials or SAS and multistring, and you can already collect all that information including you have NTA, then you're going to have NetFlow. Anything that has an IP that you want to monitor up or down, they can… more»

What other advice do I have?

It's a bit tricky when you go to the cloud already. I don't know what's the right metric myself, what should you be monitoring. Then, the newer trend right now is they don't even have the concept of a virtual machine. Some deployments, they will just have containers, and a container can be on any… more»
Find out what your peers are saying about SolarWinds, Paessler AG, Nagios and others in Network Monitoring Software. Updated: June 2019.
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Rajesh Bage
Real User
Server and Network Monitoring Engineer at ZS Associates
Apr 02 2019

What is most valuable?

We use it to understand our historical reports, since we keep these reports for 365 days per our compliance requirements. We can proactively fix historical issues, so we… more»

How has it helped my organization?

This solution provides us with proactive reports.

What needs improvement?

At this moment, we are facing some problem with Zoom and our web content sync. We are having trouble with the quality of our user experience. A lot of users are reporting… more»

What's my experience with pricing, setup cost, and licensing?

The pricing needs to be improved. It is too high. One full engine costs around $10 000, which is why we don't have high availability right now.

If you previously used a different solution, which one did you use and why did you switch?

We used to be on NetIQ, but were scaling very fast. This product was very scalable and flexible, which is why we went for it.

What other advice do I have?

The most important criteria when selecting a vendor are support and flexibility.

Which other solutions did I evaluate?

We are currently exploring New Relic as an alternative product. The Zoom monitoring issue is one of the reasons that we are looking at New Relic and willing to pay their… more»
David Olusesan
Real User
System Administration at a tech services company with 201-500 employees
Jun 12 2019

What is most valuable?

The most valuable feature is the notification that we get, via email, when a device in our network goes down.

How has it helped my organization?

This has helped us to monitor the availability of our routers, switches, servers, and virtual environments. We also use it to monitor our services. When a critical service… more»

What needs improvement?

The user should be able to customize the dashboard to their own requirements. Right now, we have to design separate dashboards for visualization. For example, there is one… more»

What's my experience with pricing, setup cost, and licensing?

We have a perpetual license for this solution, and my impression is that this solution is cheap.

If you previously used a different solution, which one did you use and why did you switch?

Prior to this solution, we were using HP NNM, the Network Node Manager. With HP the monitoring was in silos, whereas SolarWinds gives us a unified dashboard. This is the… more»

What other advice do I have?

SolarWinds is a great solution, and I think that for anybody looking for a nice infrastructure monitoring tool, this solution will do the job. I would rate this solution… more»

Which other solutions did I evaluate?

In addition to this solution, we evaluated SCOM. We found that SolarWinds is better.
MohammedAlkhabbat
Real User
Network Administrator at Libyana Mobile Phone
Apr 04 2019

What needs improvement?

There is a customization feature, but it is not a good feature. While it's somewhat good, it is too complicated. The aesthetic widgets should be dynamic widgets, so the customization can be even more customizable.

What's my experience with pricing, setup cost, and licensing?

The pricing is very expensive for SolarWinds. That's a huge disadvantage for it.

If you previously used a different solution, which one did you use and why did you switch?

I previously used PRTG, but PRTG is now forbidden in Libya. So, we switched to using SolarWinds and ManageEngine OpManager.

What other advice do I have?

If you are looking for something which is very customizable for the customization of your network, then you should go with SolarWinds. However, overall, the customization feature is also a disadvantage because it can be very complicated.

Which other solutions did I evaluate?

PRTG is easier to use, but SolarWinds is more customizable. SolarWinds also has more features, but they are complicated to use. We are just trying the demo. I am not going to recommend this to my company because PRTG is much easier. We're… more»
TechHead126632
Real User
Technical Head at a tech services company with 51-200 employees
Jul 26 2018

What is most valuable?

The ability to be able to control the network equipment.

How has it helped my organization?

It gives us a map of the network setup and one console to see the entire network.

What needs improvement?

It would be helpful if they were tied up with one of the hardware vendors so we wouldn't have so much to set up. Another feature I would ask for is for them to have this solution available for Linux… more»

What's my experience with pricing, setup cost, and licensing?

You have to license it per year, for the support. You don't really need to have support once you've already set it up. Once you install SolarWinds, you can skip on the licensing. It will still work.

If you previously used a different solution, which one did you use and why did you switch?

We didn't have any network monitoring when I started with the company, and SolarWinds was already there. My most important criteria when selecting a vendor is support, onsite.

What other advice do I have?

SolarWinds is pretty straightforward. If you're a startup, you want to stand up a solution quickly, then SolarWinds would be good for you because it doesn't have a big learning curve to implement it… more»
Babalwa Sopete
Real User
ENTERPRISE NETWORK : Team Leader: ICT Events Monitoring at a university with 1,001-5,000 employees
Aug 15 2017

What is most valuable?

* It is centralized with a dashboard. * Global network device availability * Availability alerts via emails and dashboard * Alerts you when an IP conflict occurs * Identifies the culprit by MAC… more»

How has it helped my organization?

The old version was a proprietary system, had limited device visibility, no centralized SysLog, SNMP v2, had per campus monitoring system, no Wi-Fi visibility, and had limited licenses compared to the… more»

What needs improvement?

We need to investigate technology changes everyday.

If you previously used a different solution, which one did you use and why did you switch?

Yes. We still use those as backup: SCOM and Omnivista.

What other advice do I have?

The free trial is there to test the product.

Which other solutions did I evaluate?

Yes, we did: PRTG and Observer.
Ali Alkhamis
Real User
CISO with 201-500 employees
Nov 18 2018

What is most valuable?

One of the best features is the reports feature. We can get an editor's report for the last five minutes, fifteen minutes, hour, month, or more. And, the correlation data that we can get from the different resources of data from routing… more»

How has it helped my organization?

If we need to plan the network, or measure our network utilization, SolarWinds enables us to do so.

What needs improvement?

It would be nice to manage all network devces from just one single platform, instead of going to different platforms.

What other advice do I have?

I would like to see this product becoming more flexible in the future. In addition, integration with other solutions would be helpful.

Which other solutions did I evaluate?

I am looking at other solutions, to compare. For example, I am currently looking at ManageEngine OpManager. We also looked at Zabbix
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Find out what your peers are saying about SolarWinds, Paessler AG, Nagios and others in Network Monitoring Software. Updated: June 2019.
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What is SolarWinds NPM?

Check the health and performance of your entire network for easier troubleshooting and faster results using SolarWinds Network Performance Monitor. NPM lets you quickly detect, diagnose, and resolve network performance problems and outages. Now with built-in deep packet inspection and analysis you can immediately determine the impact of network or application latency on user experience.

Also known as
Solarwinds Network Performance Monitor
SolarWinds NPM customers

Microsoft, Federal Express, Hewlett-Packard, and MasterCard

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