SolarWinds NPM Room for Improvement

Demetrio Chuasieng
Sr Network Administrator at a recruiting/HR firm with 10,001+ employees
I think it's a great product. It has ease of use. Just add the IP with the correct credentials or SAS and multistring, and you can already collect all that information including you have NTA, then you're going to have NetFlow. Anything that has an IP that you want to monitor up or down, they can monitor it. If you have SNMP support, they can also collect the information for you. Also it supports IP SLAs, so you can have even more information from a remote site. You can monitor something like the performance, like mid-latency and the like. You can customize the alert that you get or what triggers you want to generate the alert. It is really very flexible, a flexible solution. Reporting is also quite nice. You can write your own SQL if you need to. Also' maybe if SolarWinds would have something you may subscribe to that would be like a polling engine on your site, so all the reporting would go directly to SolarWinds, They could then manage the database and everything else. That would be a nice asset to have. The only other issue I have is that sometimes when upgrading, it becomes complicated to manage the upgrade. View full review »
Rajesh Bage
Server and Network Monitoring Engineer at ZS Associates
At this moment, we are facing some problem with Zoom and our web content sync. We are having trouble with the quality of our user experience. A lot of users are reporting that their calls and screen shares are getting disconnected, and it is happening very frequently. Therefore, I would like to monitor the Zoom application from SolarWinds NPM. Unfortunately, it doesn't have this capability right now, and I had to find another application for this. We would like a single application from SolarWinds that incorporates all their products. View full review »
David Olusesan
System Administration at a tech services company with 201-500 employees
The user should be able to customize the dashboard to their own requirements. Right now, we have to design separate dashboards for visualization. For example, there is one for the environment and another for the infrastructure. I would like to design a single dashboard that contains my visualized environment, my physical environment, my services, and my processes. This would make the job of monitoring easier. Application Performance Monitoring should be included in this solution. The reporting is in need of improvement. View full review »
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IT Expert & Data Center Manager at a financial services firm with 10,001+ employees
SolarWinds is not an all-in-compassing product. We need other products like Cisco and HPE to work with it. It couldn't find the error to the problem because it was missing detail in the reports. The reports that we received from it weren't clear. We aren't getting the solution that we need from the device. We are looking to change away from this solution because of the documentation and the solution doesn't have enough integration in our country. The documentation is too weak. View full review »
Network Administrator at Libyana Mobile Phone
There is a customization feature, but it is not a good feature. While it's somewhat good, it is too complicated. The aesthetic widgets should be dynamic widgets, so the customization can be even more customizable. View full review »
Technical Head at a tech services company with 51-200 employees
It would be helpful if they were tied up with one of the hardware vendors so we wouldn't have so much to set up. Another feature I would ask for is for them to have this solution available for Linux systems instead of Windows. View full review »
Ali Alkhamis
CISO with 201-500 employees
It would be nice to manage all network devces from just one single platform, instead of going to different platforms. View full review »
IT Director at a financial services firm with 51-200 employees
Stability is an issue. We have installed SolarWinds (Server 2016) on a dedicated physical server and as a virtual machine in a brand new Hyper-V environment with brand new servers. We only monitor five firewalls and 30 servers. In both installation scenarios, SolarWinds randomly starts reporting falsely that devices are down. We have to bounce the server, and then it behaves for a while. SolarWinds support was no help. So, we are looking for a replacement. View full review »
User at a energy/utilities company with 10,001+ employees
This solution would benefit from expanding on the capabilities within the API. Network automation is a hot topic now, and SolarWinds needs to be focused on developing the product with that in mind. View full review »
Suzanne Fisher
Help Desk Technician at a K-12 educational company or school with 1,001-5,000 employees
It is difficult for stakeholders to translate technical requirements, which results in difficulties selecting a platform or implementing a solution. View full review »
Manager of Network Services with 10,001+ employees
SolarWinds should have integrations back into products like ExtraHop, VIAVI, Riverbed, and NETSCOUT. View full review »
Sue Mike
Solutions Engineer with 501-1,000 employees
Find out what your peers are saying about SolarWinds, Paessler AG, Nagios and others in Network Monitoring Software. Updated: February 2020.
399,540 professionals have used our research since 2012.