SolarWinds NPM Archived Reviews (More than two years old)

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A.J. DiLorenzo
Real User
Senior Systems Administrator at Privia Health
Aug 19 2017

What is most valuable?

I believe the ease of setup and use, including everything, from the initial installation to the discovery of devices is the most valuable. The advanced alerting and… more»

How has it helped my organization?

SolarWinds NPM allowed the IT department to take a more proactive approach to troubleshooting, and gaining insights on device availability. We were able to use the… more»

What needs improvement?

The SolarWinds notification and alerting configuration could be simplified as it would be easier to find if it was within the NPM web application instead of in a separate… more»

What's my experience with pricing, setup cost, and licensing?

I believe the original setup cost was around $3500 with an annual cost of around $1200-$1500 to renew the support license. This would bring the average day-to-day cost of… more»

Which solution did I use previously and why did I switch?

No, SolarWinds NPM was the first network/server monitoring product that was brought into the organization. Other network monitoring products were researched, but didn't… more»

What other advice do I have?

If you’re looking to get a lot more insight and visibility into your network devices, servers, applications, and other devices, along with real-time alert notifications… more»

Which other solutions did I evaluate?

We also evaluated ManageEngine OpManager and AdRem NetCrunch before deciding to purchase SolarWinds NPM in conjunction with the SolarWinds NetFlow Traffic Analyzer (NTA)… more»
Real User
Lead Network Engineer/Business Developer at a tech services company with 51-200 employees
Jun 08 2017

What is most valuable?

I love the GUI. Almost everything is accessible through the web interface. It is very user-friendly. It is easy to drag and drop resources wherever you want them. NPM also… more»

How has it helped my organization?

I have been able to customize so many things using SolarWinds. I have set up baseline configurations and quickly remediated devices against them. I am using the SYSLOG and… more»

What needs improvement?

I think there needs to be more granularity in the permission sets in almost all of the SolarWinds products. I want to be able to specify almost everything that a specific… more»

What's my experience with pricing, setup cost, and licensing?

The price points are more than competitive when compared to other vendors. You get so much more for, in most cases, so much less. You can buy the level of license that you… more»

Which solution did I use previously and why did I switch?

I have used numerous other products to do some of the same functions. I have used WhatsUp Gold, LogicMonitor, HPE OpenView, CiscoWorks, LMS, Spiceworks, PRTG, ManageEngine… more»

What other advice do I have?

Make sure you have a very good machine for your database server. It will most likely use the most resources. As you add more modules, the database will grow and there will… more»

Which other solutions did I evaluate?

Before choosing, I did an extensive evaluation against 9 other products. Most are listed elsewhere in this review. This was by far the most cost-effective solution that… more»
Learn what your peers think about SolarWinds NPM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
419,360 professionals have used our research since 2012.
Vendor
Engineer, Infrastructure Applications at a healthcare company with 1,001-5,000 employees
Jun 01 2017

What is most valuable?

An easy-to-use interface for both admins and users is key. Adoption of any product can be constrained by a UI that is neither intuitive nor visually engaging. The… more»

How has it helped my organization?

We used a monitoring platform from an enterprise vendor that was so complex to manage that we struggled even to deliver the base infrastructure monitoring services. This… more»

What needs improvement?

* Real-time analytics is the major weakness of the SolarWinds NPM platform today. They've done a fantastic job enabling the collection of data. Users are now demanding the… more»

What's my experience with pricing, setup cost, and licensing?

The licensing model is such that you can purchase only what you need; and then grow into the next level by paying only the difference in price and the associated… more»

Which solution did I use previously and why did I switch?

In every case where I have used SolarWinds, I have displaced an enterprise platform from a larger software company including, but not limited to, IBM, HPE, NimSoft, and so… more»

What other advice do I have?

Avoid the urge to go quickly. Take the time to forecast your growth in the next 12-24 months and plan the infrastructure for that target. Always follow the size and… more»

Which other solutions did I evaluate?

We considered options from most major vendors. SolarWinds won out because of the low price-to-value ratio; and the immediate and long-term cost savings made by displacing… more»
Vendor
Systems Management at a media company with 10,001+ employees
May 31 2017

What is most valuable?

It combines and presents information from many different sources, giving a corporate-wide vision on a single pane of glass. The user interface is logical and standardised… more»

How has it helped my organization?

It can be selectively focused. At one stage, it simply highlighted full boot volumes, and steadily increased to now analysing poorly performing web pages & SQL queries… more»

What needs improvement?

Time: A worldwide deployment can be confusing for dispersed users with non-local times. Each node should have a local time (with summer offset if appropriate) & each user… more»

What's my experience with pricing, setup cost, and licensing?

SolarWinds used to make a big thing about “20% of the cost for 80% of the functionality”. I think that the cost has risen, but the functionality and versatility is way… more»

Which solution did I use previously and why did I switch?

I have been forced to use a variety of other products with other clients, but most have migrated to NPM after an evaluation. Simplicity in use, in administration & the… more»

What other advice do I have?

Download and run the evaluation bundles on a spare server; it‘ll offer SQL Express.

Which other solutions did I evaluate?

I regularly have to run gap analysis on other products, such as CA Spectrum, Nagios, Check_MK, OneSight, PRTG, and Munin, but NPM always wins. J
Vendor
Systems Engineer at a comms service provider with 10,001+ employees
May 09 2017

What is most valuable?

In my opinion, one of the most valuable features of this product is the level of customization. From web interfaces to custom monitors and alarms, this product has a high level of flexibility that can be molded to suit your business needs… more»

How has it helped my organization?

It has helped to provide a user friendly interface for support to drill down and see where the issue lies and remediate issues quickly. We have other solutions that might have features NPM does not but the front end could look confusing to… more»

What needs improvement?

Better offline license management. I’ve had to get in touch with customer support several times simply to remove an expired license from our NPM servers (which have no connection to the public internet). Also, if you add a new license and… more»

What's my experience with pricing, setup cost, and licensing?

Due to the large size and scope of our organization, our cost of using this product is comparatively high. Excluding the costs of running VMs and physical blade servers, our licensing costs run around US$200,000/year for over 60 polling… more»

What other advice do I have?

My advice to others before implementing this, is to attend one of their webcasts to get a feel for what NPM can do for you. The presenters are technical people who understand the product well and can answer a wide range of questions… more»
Abiodun Adebajo
Real User
Head, ATM Management at a financial services firm with 1,001-5,000 employees
May 03 2017

What is most valuable?

* Reporting * Alerts * Network map view * Netpath * Interface monitoring

How has it helped my organization?

With reporting, we are able to spool ISP WAN links availability for the month and make necessary deductions based on the service level agreement we signed with the service… more»

What needs improvement?

I would like to see continuous improvement on the reporting and graphical views of customized portals.

What's my experience with pricing, setup cost, and licensing?

Pricing is quite competitive. Licensing should be based on projected organizational growth.

Which solution did I use previously and why did I switch?

We previously used WhatsUp Gold.

What other advice do I have?

Anyone planning to implement NPM or other SolarWinds products should download the evaluation versions which give you a 30-day, free trial. This will help you make an… more»

Which other solutions did I evaluate?

We evaluated WhatsUp Gold and Entuity Network Management solutions.
Consultant
Quick Launch Team Lead at a tech services company with 51-200 employees
Dec 30 2016

What is most valuable?

The most valuable features are: * The new F5 Load Balancer dashboard and NetPath. * The flexibility of the product to meet any organization’s needs, instead of forcing the… more»

How has it helped my organization?

The most common feedback I receive as a consultant is how the product ultimately finds issues and bottlenecks in the enterprise that the engineers were previously unaware… more»

What needs improvement?

Two or three of the core functions are still nested in Win32 apps on the server; but it seems that the foundation was laid in the current website for porting those… more»

What's my experience with pricing, setup cost, and licensing?

I always advise anyone who is new to the suite to run a free 30-day demo in their environment; and set it up as they would for production. At that point, you will have a… more»

Which solution did I use previously and why did I switch?

I have used several competing solutions over the years and always come back to SolarWinds’ superiority in function, flexibility, support, and price.

What other advice do I have?

* Download a demo. * Don’t be afraid to push the boundaries and customize the product according to your needs. * Use the Thwack community!

Which other solutions did I evaluate?

I evaluated SolarWinds Network Performance Manager and compared it to WhatsUp Gold, PRTG, OpenNMS, InterMapper, ManageEngine, LanSweeper, Cacti, and FogLight.
Vendor
Network Engineer with 51-200 employees
May 22 2015

What is most valuable?

Alerts, reports, overview of network, graphical picture of WAN for support team, port level visibility, and ease of use.

How has it helped my organization?

By finding out about problems or potential problems quickly and having a great view of my entire network.

What needs improvement?

The admin web site could be a lot faster.

What's my experience with pricing, setup cost, and licensing?

Setup cost and ongoing was just my time.

Which solution did I use previously and why did I switch?

No other solution used before, but looked at many.

What other advice do I have?

SolarWinds makes a great product and their support is second to none! They continue to acquire/develop new software that rolls in nicely with their entire solution.

Which other solutions did I evaluate?

Yes, HP, Nagios, Cisco, Spiceworks, GFI, and Manage Engine.
Vendor
User at a manufacturing company with 501-1,000 employees
May 16 2015

What is most valuable?

It gives us an insight on what we need to monitor on our network. We get granulated data on where issues are occurring in regards to traffic latency and bandwidth… more»

How has it helped my organization?

We were able to determine if end users were using the network to do work related stuff or otherwise and reduce bandwidth hogging for non-business related activities on the… more»

What needs improvement?

So far I am satisfied with the result but I am still learning how it works.

What's my experience with pricing, setup cost, and licensing?

Product including support was about $6000 but I would say for what its able to help us do its more than that.

Which solution did I use previously and why did I switch?

We used network instruments. For what we were trying to accomplish it was not just doing it to the level we needed and it was not very straight forward to use either.

What other advice do I have?

I would say understand your environment and what you want to see. Also know what you deem important to your business and policies that guide your network usage. Not… more»

Which other solutions did I evaluate?

Yes I was able to go through a whole bunch of options such as managed engine but I was not very impressed with the licensing scheme. Also most products were SAAS and we… more»
Consultant
Field Systems Engineer Level 2 at a tech consulting company
May 01 2014

What do you think of SolarWinds NPM?

Disclaimer: I work for a company that has a partnership with Solarwinds and provides services for Solarwinds products. I have had nothing but good things to say about the Solar winds products. I have the pleasure to use NPM, IPSLA, NTA, and Engineers Tool Kit. We have a large network that without NPM would be hard to monitor and find problems. NTA allows us to keep good tabs on what people and systems are doing on our networks. It is nice to know who is playing World of War craft as an example or which server is pegging an interface. IPSLA has giving us the global view of how our network can handle real-time data. We have been able to vastly improve how implement routing and QOS in order to provide better throughput that result in a higher SLA compliance. Network Performance Monitor…

What is SolarWinds NPM?

Check the health and performance of your entire network for easier troubleshooting and faster results using SolarWinds Network Performance Monitor. NPM lets you quickly detect, diagnose, and resolve network performance problems and outages. Now with built-in deep packet inspection and analysis you can immediately determine the impact of network or application latency on user experience.

Also known as
Solarwinds Network Performance Monitor
SolarWinds NPM customers

Microsoft, Federal Express, Hewlett-Packard, and MasterCard

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