SolarWinds NPM Pricing

MohitKumar - PeerSpot reviewer
Senior Specialist at a consultancy with 10,001+ employees

The pricing is based on a licensing model with bulk discounts offered annually. 

Licenses start with a low-cost option for 100 devices that runs between $2,000-$3,000. With 400 devices the cost is $4,000. With thousands of devices the cost can reach $50,000. 

All license levels come with technical support. Engineers are available to assist with challenges and there are no extra fees for that support. 

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Angela Bustamante - PeerSpot reviewer
Monitoring and Process Analyst at Seguros SURA

We pay for SolarWinds NPM yearly. We buy it and then we renew it, but it's not subscription-based. I don't remember the value exactly, because it's my manager who manages pricing, but we pay $60,000 per year for all the solutions. Pricing will also depend on the number of devices. We have a lot of devices.

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CP
IT Infrastructure Analyst at Textron Systems Corporation

The standard licensing fees are what we're paying. It's about $20,000 a year for all our licensing.

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Buyer's Guide
SolarWinds NPM
March 2024
Learn what your peers think about SolarWinds NPM. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
Alan Arnold - PeerSpot reviewer
Enterprise Operations Manager at University of Alabama at Birmingham

I do not handle the negotiations on pricing, so that is outside my realm of influence. I know that our initial purchase was about $200,000.  

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DarrinBryant - PeerSpot reviewer
AVP Technology Network Engineer at LPL Financial

It was inexpensive when we installed it and gradually became more expensive, but it was a very inexpensive product at first.

It is significantly less expensive than Infoblox.

I don't recall the exact amount, It was approximately 20 years ago, but I recall it being relatively inexpensive to install. The initial part was really cheap, but the licensing cost became really expensive over time.

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BP
Senior Network Engineer at a mining and metals company with 5,001-10,000 employees

We pay approximately $4,000 annually for SolarWinds NPM. There are no additional fees required other than the standard fees.

I rate the price of SolarWinds NPM a three out of five.

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Naglaa ELDeeb - PeerSpot reviewer
Assistant Director, IT Service Excellence Quality Assurance at American University in Cairo (AUC)

We pay approximately $700 per year for renewal of the license.

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BB
Senior Network Administrator at a manufacturing company with 1,001-5,000 employees

I don't know anything about pricing. It's not an aspect I deal with.

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Henry-Steinhauer - PeerSpot reviewer
Systems Engineer at LifePoint Health

It seemed that they nickeled and dimed you for everything that you were doing. There are a lot of sub-products and it just continued to increase the price.

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Devdatt Diwedi - PeerSpot reviewer
IT Officer at Guardian Bank

The pricing is decent. We chose to use it based on the price. I can't speak to the exact cost, however, I can say it is very reasonable. 

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BO
Corporate IT Infrastructure Manager at United Test and Assembly Center Ltd.

Compared to other products, SolarWinds is not expensive. 

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MQ
Service Delivery Manager at a wholesaler/distributor with 10,001+ employees

SolarWinds NPM has different pricing models available. The cost of the solution is less than some competitors.

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Umair (Abu Mohaymin) Akhlaque - PeerSpot reviewer
Enterprise Solutions & Services Head at Duroob Technologies

The licensing process is pretty simple. it's not too complex. 

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AD
Senior Systems Administrator at Privia Health

I believe the original setup cost was around $3500 with an annual cost of around $1200-$1500 to renew the support license. This would bring the average day-to-day cost of around $5-$6 over three years.

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it_user577527 - PeerSpot reviewer
Manager, Enterprise Monitoring at a healthcare company with 1,001-5,000 employees
  • The software is structured and priced well. It’s not cheap; but it’s not overly expensive either. You get what you pay for, and they are well positioned.
  • You are able to spread the costs out by implementing it in steps. Your team is probably not huge. You don’t need to sit around waiting to install and configure the entire monitoring solution. Start with NPM, and start adding modules and capabilities as your existing implementation matures.
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SH
Chief Executive Officer at Suraksha

You've got the annual license, and then you've got a perpetual license as well. The pricing is very affordable.

There is no extra cost beyond the licensing. 

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PF
Manager at Barbados Water Authority

The licensing costs are fairly high. I rate it a five out of ten.

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AbdulKader Mohandes - PeerSpot reviewer
Senior Systems Engineer at a media company with 1,001-5,000 employees

SolarWinds is reasonably priced. 

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RP
Consultant at HCL Technologies

Though I don't remember the price for SolarWinds NPM, its price is somewhat okay when you compare it with other tools in the market. The price isn't too high and isn't too low, so it's okay.

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Vijay Samant - PeerSpot reviewer
Assistant Manager at Just Dial Limited

The solution can become very expensive and commercially not viable in countries, such as India.

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Muhammad Asif - PeerSpot reviewer
Consaltant at a consultancy with self employed

SolarWinds is expensive. That's why it's primarily banks using the solution. Small businesses can't afford it. Due to its pricing, most smaller enterprises like manufacturing companies are not interested. For example, we have a client who is also interested in traffic monitoring, but they are not purchasing SolarWinds because of the cost. 

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DS
Systems and Data Warehouse Supervisor at MMSD

Our annual maintenance fee is USD $15,000. 

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it_user227532 - PeerSpot reviewer
Senior Network Engineer at a healthcare company with 1,001-5,000 employees

In general, pricing is pretty good. Although, the jobs I've been at have usually had unlimited licenses. I have heard some people have issues with the pricing and licensing of another module (SAM).

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RH
Sr. Systems Administrator at a engineering company with 1,001-5,000 employees

It's not as cheap as some solutions, but the value you get is excellent. Licensing increases are largely painless and are easy to accomplish.

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FQ
IT Manager at XYZies

When I compare the cost of CA Spectrum to that of SolarWinds NPM, the cost of CA Spectrum is way too high, and the cost of SolarWinds NPM is pretty low.

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Ankur_Yadav - PeerSpot reviewer
Solution Architect at Accenture

It is considerably cheaper compared to other tools and available technologies in terms of LMS or EMS.

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JZ
Assistant Director of Information Technology at TOWN OF CULPEPER
PM
Technical Support Specialist at a consultancy with 11-50 employees

It's expensive and there are costs in addition to the standard licensing.

They have additional modules, for instance. They have a device tracking software that is an extra module. It tells you which device is connected to which port on your switch. It's a module that you have to pay extra for, at about $2,000.00 to $3,000.00.

It becomes expensive when you add all of these modules, just trying to do work with basic network tools.

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RajeshB - PeerSpot reviewer
Server and Network Monitoring Manager at a consultancy with 1,001-5,000 employees

The pricing needs to be improved. It is too high. One full engine costs around $10 000, which is why we don't have high availability right now.

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BA
Information Security Engineer at a cloud provider with 51-200 employees

Compared to other solutions on the market, the pricing is very good. The licensing is a bit confusing, though.

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MB
Director of Operations at 802BR

The cost of the personal perpetual license for SolarWinds NPM is approximately $2,000.

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RajeshB - PeerSpot reviewer
Server and Network Monitoring Manager at a consultancy with 1,001-5,000 employees

The pricing is reasonable. In the last year we tried to look for different applications and those other applications are even more expensive. 

If someone wants to install this application, they need to be very specific what environment they want to monitor, whether they want to monitor in a hybrid environment or just cloud, or just on prem, because the setup is going to be quite different in all aspects. When it comes to installation, someone has to have a better understanding of what they're actually going to monitor, how many nodes they are going to monitor, how many network device they are going to monitor, etc. With respect to that, the licensing changes.

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it_user216372 - PeerSpot reviewer
Systems Engineer at a comms service provider with 10,001+ employees

Due to the large size and scope of our organization, our cost of using this product is comparatively high. Excluding the costs of running VMs and physical blade servers, our licensing costs run around US$200,000/year for over 60 polling engines. Pricing differs if the NPM server is a primary or secondary polling engine and how many elements (nodes and interfaces) will need to be monitored by it (e.g. 250, 2000, or unlimited).

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MR
CEO at a tech services company with 51-200 employees

The charge is currently made per module for the product, and there is no option to buy it as a full system bundle which makes it costly. Also, charges are made annually, it's not a perpetual purchase.

It would not be affordable for SME level organizations.

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GN
Instrumentation Superintendent Systems at a mining and metals company with 10,001+ employees

The product compares well against all the other monitoring software out there. It is not overpriced at all.

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it_user575310 - PeerSpot reviewer
Engineer, Infrastructure Applications at a healthcare company with 1,001-5,000 employees

The licensing model is such that you can purchase only what you need; and then grow into the next level by paying only the difference in price and the associated maintenance costs. The first year of maintenance is included in the initial purchase. This helps drive down the ROI in the first year. Subsequent years are a percentage of the retail cost. They are on par with similar service offerings from other companies.

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it_user651858 - PeerSpot reviewer
Network Systems Engineer at a financial services firm with 1,001-5,000 employees

I’d suggest that people be aware that licensing has tiers. Sales will negotiate on new product purchases as well as upgrades. Also, remember you can always run a 30 day trial of any tool you want to consider without committing any money.

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KF
Solutions Consultant at a computer software company with 1,001-5,000 employees

I rate SolarWinds NPM six out of 10 for pricing. It isn't the cheapest solution, but it's still affordable.

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AW
Vice President Of Global Operations at a computer software company with 51-200 employees

The solution is expensive and may not be very affordable for startups or smaller companies.

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RP
Senior Vice President and CIO at a financial services firm with 201-500 employees

I renewed the licenses around two-and-a-half to three years ago and do not have the relevant numbers off the top of my head. 

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it_user575286 - PeerSpot reviewer
Lead Network Engineer/Business Developer at a tech services company with 51-200 employees

The price points are more than competitive when compared to other vendors. You get so much more for, in most cases, so much less. You can buy the level of license that you need and upgrade very easily when you need to. The support is also included for 1 year after you purchase the license, even when upgrading. Maintenance costs after that are pretty normal, at around 20% of the cost of the product.

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it_user578952 - PeerSpot reviewer
Sr. Network Administrator at a healthcare company with 1,001-5,000 employees

SolarWinds is a bargain for the price. You can spend a LOT more on “more sophisticated” monitoring systems, but all you really get is added complexity and an inferior product.

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it_user397317 - PeerSpot reviewer
Programmer Analyst at a leisure / travel company with 10,001+ employees

Always contact your sales rep for best pricing. There are multiple times per year where the vendor will make special licensing offers that you can take advantage of.

The official North America pricing list is available at solarwinds.com. Use that as your pricing baseline for your monitoring project.

NPM licenses by "element" you want to monitor, not by device as a whole. Take this into account while you evaluate monitoring software vendors.

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MB
CTO-OSS product development at a comms service provider with 11-50 employees

Our customer reports that the solution is somewhat costly and licensing is a bit complicated. 

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MD
Managing Director at a consultancy with 51-200 employees

There's standard licensing, and then it depends on the size of the customer. I have customers that pay anywhere from 25K up to 200K, depending on the subscription model.

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DN
Digital Innovation at Bobcat Company

I don't deal with licensing or pricing, so I wouldn't be able to guess how much we pay for the services or if they are monthly or yearly. I'm not sure what our license agreement looks like.

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it_user579462 - PeerSpot reviewer
Networks Manager at a financial services firm with 501-1,000 employees

The only thing I don’t like is that NTA license size is tied to NPM’s license size, since my organization's need for NTA is lower than our need for NPM.

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WK
Network/Systems Administrator at TRSP

We pay a yearly licensing fee.

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MA
Network Administrator at Libyana Mobile Phone

The pricing is very expensive for SolarWinds. That's a huge disadvantage for it.

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KD
IT Expert & Data Center Manager at a financial services firm with 10,001+ employees

It is expensive.

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TN
Senior Systems Engineer at a media company with 1,001-5,000 employees

It is too expensive.

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NK
Senior Solutions Specialist (Network & Security) at Ooredoo Qatar

It is not an expensive product.

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AN
Senior Network Engineer at Element Critical

I no longer work at the company that uses Solar Winds, so I don't have information about what they were paying or what they pay now. The current package I'm using myself is a free package as I do a comparison between PRTG and SolarWinds.

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it_user171912 - PeerSpot reviewer
Senior Network Engineer at a tech services company with 51-200 employees

Around $50,000 to $70,000 as a one time cost. If we add additional features then it will be an additional cost.

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SK
Senior Technical Engineer at a tech vendor with 51-200 employees

I’m only a technical person. I don’t have access to the pricing.

Extra costs come under support and maintenance. Obviously, we always consider support and maintenance under the same licensing cost. They'll only provide one year of support and maintenance.

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FA
Implementation & Support Specialist at 360Factors

The licensing is based on the number of nodes, interfaces, and volumes.

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it_user577878 - PeerSpot reviewer
SolarWinds Expert (Consultant) at a tech services company

I'm not doing sales and marketing, so I'm not really trying to sell the product. Usually, they have already done their thinking and decided to purchase SolarWinds. Then they call me to implement it. I evaluate what they currently have in the infrastructure in terms of devices and interfaces and the whole network structure. I make sure that whatever they have matches what they need. If it's too much, most of the time they say, "Okay, so we overestimated." I'm like, "That's fine. Let's just be more rather than less." Sometimes they purchase unlimited licenses when they don't really need them. Often they purchase too little and we simply go and purchase a license, which is a fairly easy process. The customer portals are all managed very well.

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it_user577521 - PeerSpot reviewer
Founder at a tech services company

The way the SolarWinds does their licensing can be quite difficult, especially if you're a managed service provider and you want to use the Orion product, because, obviously, you buy the big chunk of licenses and the unlimited licenses are quite expensive. You don't have a subscription model, where you can say, "Right, OK. Mr. customer, you've got 25 devices; we'll charge you X amount." Then, you can obviously go to SolarWinds and say, "This customer needs this many licenses. Can I buy this many please?"

It's literally tiers, which is fine for most people, who just have their own individual installs. If you have lots of little customers and you want to use a central system, it can be quite expensive for you personally to get it set up and licensed. Then, trying to monetize that to the customers can be quite hard.

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GM
SOC Expert at a computer software company with 1,001-5,000 employees

You do need to pay for a license in order to use it. We have a license paid for two years. 

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OH
librarian at a educational organization with 10,001+ employees

This product is priced quite highly. Its licenses are available yearly, and the calculation of costs is quite complex.

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MH
Vice President, SaaS Operations at a computer software company with 201-500 employees

I believe that we pay approximately $80,000 per year.

There can be fees in addition to the licensing fees if you add on.

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it_user578784 - PeerSpot reviewer
SolarWinds SME at a tech services company

Start with the three products and your licensing needs, and then increase capacity as you grow.

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it_user577893 - PeerSpot reviewer
Quick Launch Team Lead at a tech services company with 51-200 employees

I always advise anyone who is new to the suite to run a free 30-day demo in their environment; and set it up as they would for production. At that point, you will have a solid idea about your license size requirements. When you make the purchase, you can apply the license to your demo with no downtime or loss in man-hours from the initial setup.

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it_user171936 - PeerSpot reviewer
Works at a manufacturing company with 501-1,000 employees

Product including support was about $6000 but I would say for what its able to help us do its more than that.

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PS
Sr. Consultant at a tech services company with 10,001+ employees

It fully depends on what the customer wants.

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it_user669324 - PeerSpot reviewer
Enterprise Monitoring Consultant at a insurance company with 10,001+ employees

The key is not to look at the current situation but consider future needs. It should be aligned with the infrastructure growth. Unless it is a really small environment, I always recommend to go with the unlimited license because the elements get used up quickly.

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it_user579453 - PeerSpot reviewer
Systems Administrator at a tech services company

Licenses go quickly. Each interface is a license.

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it_user167964 - PeerSpot reviewer
Network Engineer with 51-200 employees

Setup cost and ongoing was just my time.

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it_user139116 - PeerSpot reviewer
Senior Network at a educational organization with 1,001-5,000 employees

I do not have this information available.

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it_user171930 - PeerSpot reviewer
Network Engineer at a logistics company with 1,001-5,000 employees

It was set-up before I was hired and therefore I do not have cost information.

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MV
Information Technology Director at a transportation company with 11-50 employees

The cost is based on the number of nodes, so it is expensive when you have a lot of them.

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DO
System Administration at a tech services company with 201-500 employees

We have a perpetual license for this solution, and my impression is that this solution is cheap.

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it_user577536 - PeerSpot reviewer
Analyst Network Operations at a comms service provider with 501-1,000 employees

Pricing and licensing is good. I'd rather pay a little bit more and have it easy, efficient and effective, than pay a little bit less and miss something.

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Donald Bakels - PeerSpot reviewer
Chief Executive Officer (CEO) at Adfontessoftware

There is a permanent license and also a subscription level which has annual fees. The price of the solution is fair.

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it_user167895 - PeerSpot reviewer
Project Manager and consultant enterprise IT tooling at a consultancy with 51-200 employees

The pricing depends on what company you are. If you are you an enterprise or TELCO, the pricing is really great.

If you are a smaller company, it can become expensive and also complex to get it running.

For SMBs, you have to sit down and think what you are going to do. Some companies outsource a lot to get rid of the IT pain.

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FA
IT Security Architecture & Implementation Manager at Banque Saudi Fransi

I find that the pricing is acceptable.

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it_user221865 - PeerSpot reviewer
Platform Engineer III at a insurance company with 501-1,000 employees

We did not track it but it was less than four hours worth of total effort. Day to day cost of using the product US$273 given our current licensing model.

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it_user174660 - PeerSpot reviewer
System Analyst with 10,001+ employees

5000 USD per NPM Poller for unlimited license.

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it_user616932 - PeerSpot reviewer
Network Engineer at a educational organization

The pricing for monitoring large amounts of equipment is not bad but when you want to monitor the actual interfaces of those devices the cost goes up.

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it_user660639 - PeerSpot reviewer
Sr. IT Infrastructure Specialist at a tech company with 10,001+ employees

For the price, I would purchase the unlimited version especially for medium-size companies.

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it_user83385 - PeerSpot reviewer
Network Engineer at a media company with 1,001-5,000 employees
It will cost you to buy additional license for additional features. However, there is not day-to-day cost in using this. View full review »
AV
Systems Architect at a tech services company with 501-1,000 employees

We have a multi-year license for the use of this solution. There are additional costs for recourses in the environment.

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it_user577329 - PeerSpot reviewer
Systems Management at a media company with 10,001+ employees

SolarWinds used to make a big thing about “20% of the cost for 80% of the functionality”. I think that the cost has risen, but the functionality and versatility is way above other products.

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it_user656289 - PeerSpot reviewer
Head, ATM Management at a financial services firm with 1,001-5,000 employees

Pricing is quite competitive. Licensing should be based on projected organizational growth.

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it_user608529 - PeerSpot reviewer
CEO at a tech services company with 51-200 employees

Its not the cheapest on the market, but its certainly among the best. 

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it_user218772 - PeerSpot reviewer
PC Support Technician at a educational organization with 1,001-5,000 employees

I don't remember exactly, but it was a few thousand dollars for NPM with both NTA and SAM Administrator.

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it_user341982 - PeerSpot reviewer
Freelancer Information Security & SIEM Consultant at a tech consulting company with 51-200 employees
CC
Technical Head at a tech services company with 51-200 employees

You have to license it per year, for the support. You don't really need to have support once you've already set it up. Once you install SolarWinds, you can skip on the licensing. It will still work.

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it_user1290390 - PeerSpot reviewer
Network Engineer at a tech services company with 11-50 employees

The price is more expensive than some other products, such as ManageEngine.

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TZ
Business Consultant. at a tech services company with 11-50 employees

You pay for the license you need. You buy it and use. The next year you will have to buy a renewal.

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Buyer's Guide
SolarWinds NPM
March 2024
Learn what your peers think about SolarWinds NPM. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.