SolarWinds Server and Application Monitor Room for Improvement

Enterprise Solutions & Services Head at a tech services company with 51-200 employees
When you implement SolarWinds on a larger scale my customers complain about the speed. It's slow. This is an issue that has been going on for a long time that hasn't been properly addressed by SolarWinds. In a bigger architecture, the portal is still slow. They will have to look into it and see how they can improve it because this is the biggest complaint the customers have. In the next release, I would like to see improvements made to the reliability and the issue with the speed, especially the slowness with their browser-based solution. View full review »
Chief Executive Officer (CEO) at Adfontessoftware
These tools are made for evaluation and monitoring. They were developed some years ago and they are still evolving, and what I would like to see is that they are made cloud-ready as soon as possible. It would be good at this point to have it so you can run them and use them in the cloud. That is actually already possible, but I want to make sure that they continue to mature that type of development and enhance the product's capabilities. What can and will be added in upcoming releases is that the product will support a few more well-known database flavors like Oracle SQL server. I would like to see an extension of that capability to other database flavors including freeware environments like MySQL, Progress, and MariaDB. I know for a fact that they will be adding these capabilities in the future for sure, and that is a great step forward. View full review »
Usman Malik
IT Consultant at a tech services company
The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use. The technical support is slow to respond. They need to act on tickets faster. View full review »
Learn what your peers think about SolarWinds Server and Application Monitor. Get advice and tips from experienced pros sharing their opinions. Updated: February 2021.
465,623 professionals have used our research since 2012.
‎System Engineer at a tech services company with 11-50 employees
We cater to all organizations in Nigeria. Most of the financial institutions in Nigeria are currently using this solution. Cellphone companies and telecommunication are also using it. The beautiful thing about the solution is, the OEM listens to customer reviews. The updates come very frequently, and most of the feedback that customers give is integrated within the upgrade or the update. I think that whatever concerns were have already been treated by the OEM. There is one feature that is a report writer. And they are currently trying to take it out from being a stand-alone application and integrating to the web. This doesn't give us the flexibility and it doesn't expand what we can get when it comes to reporting. So, putting it on the web is going to make it difficult to get some information. Leaving it where it is now will help us a lot. View full review »
Michael Ernest
Senior Officer at a international affairs institute with 201-500 employees
In terms of the dashboards on offer, they should work to improve them. The types of dashboards that you get in terms of the graphs on offer aren't ideal right now. The pricing of the solution should be adjusted. View full review »
Group Chief Technology Architect at a tech services company with 51-200 employees
The custom reporting needs to be improved. Some custom applications cannot be monitored, and a lot more applications need to be included. The supported list of applications is very limited. For example, it supports the Windows version of JD Edwards, but not the Linux version of the same solution. Since it is the same application running on a different platform, it should work. The price of scaling this solution needs to be improved. I would like to have better support for Linux, and not be as dependent on Windows Servers. Even for non-Windows applications, it uses a Windows Server. View full review »
Business Consultant. at a tech services company with 11-50 employees
Support for the IBM Mainframe is needed. View full review »
Systems Architect at a tech services company with 501-1,000 employees
It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that. View full review »
Mihai Cristea
CTO at Smart Factor
I had a problem with the price for a client. It was hard to understand the infrastructure and how many devices and how much storage they could get. In the end, we found a different license model for them. They should incorporate more artificial intelligence. There should also be more predictive features. View full review »
Senior Information Security Officer at a financial services firm with 1,001-5,000 employees
It would be helpful if the solution could integrate more with the security compliances, like this IDSS, etc. View full review »
IT Leadership, System Management at a manufacturing company with 1,001-5,000 employees
We don't need additional features. The network performance monitors and configuration monitors work well for our company. We also use different software for server monitoring. So far, the solution works well for us as-is. View full review »
Ravi Khanchandani
Founder Director at Techsa Services Pvt Ltd
I am looking for more application insight-based widgets with the service. They currently have them for IIS, SQL, Exchange, and Active Directory. I would like to see additional application support for non-Windows servers. This would give us more flexibility in terms of monitoring customer applications. View full review »
Learn what your peers think about SolarWinds Server and Application Monitor. Get advice and tips from experienced pros sharing their opinions. Updated: February 2021.
465,623 professionals have used our research since 2012.