SolarWinds Web Help Desk Valuable Features

IT Consultant at a tech services company with 51-200 employees
The most valuable feature of this solution is the assets management module. They correlate the assets with the user, and you can see the history of each asset, each transaction, and each feature for every individual user. The system can automatically create scheduled tasks, for example, maintenance every month or every week, based on tickets. View full review »
Find out what your peers are saying about SolarWinds, ManageEngine, Zendesk and others in Help Desk Software. Updated: January 2020.
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