SonicWall Capture Advanced Threat Protection Room for Improvement

Katlego Phogole
Business Solutions Consultant at Call IT Services

I would say the solution needs a much simpler user interface, but the functionality of the firewall is quite extensive. You do need the user interface to be that way, however, if there was a way to figure out how to make the user interface a little easier, that would be great. Right now, you can always watch tutorials to figure stuff out.

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FN
reviewer1211259
System Administrator at a construction company with 11-50 employees

I don't think I can comment on what could be improved because I've only had experience with SonicWall. I know how to use other SonicWalls like Cisco zone but I don't have much experience in firewalls and I've never deployed other brands. 

There are many versions for SonicWall, like Sandbox and also various options for security policies. Sometimes customers are not aware of which protection is best for their business and SonicWall doesn't provide them with information on security features. 

To improve the product some kind of online training or platform would be helpful. If people had access to a training channel or website it would allow them to learn more about the product. 

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LQ
ITSuperv67
IT Supervisor at a construction company with 501-1,000 employees

There isn't any module or feature that I would say is deficient or is lacking. For us, it's just fine. If anything at all, it would be some very minor updates that need to be done, but in terms of changes, nothing comes to mind.

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Find out what your peers are saying about SonicWall, Palo Alto Networks, Fortinet and others in Advanced Threat Protection. Updated: May 2021.
509,641 professionals have used our research since 2012.
MuraliGovindarajan
Senior Manager - Information Technology at Bahrain Kuwait Insurance

SonicWall should promote their roadmap and improve their marketing to customers.

The support is good, but there is room for improvement.

We would like to get immediate alerts from the alerting system without using third-parties.

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RV
Reggie Viljoen
IT Administrator at Sandton Radiology

The setup needs improvement. It needs to be made more user-friendly.

They don’t offer training for this solution. Instead, you have to jump in and figure it out and rely on Google searches for everything you want to learn about.

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MA
MohammadAta
Technical Manager, NOC at TEXUM JORDAN

The price should be more competitive. 

I would like to have better documentation before starting with deployment because the deployment is a bit complex.

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Find out what your peers are saying about SonicWall, Palo Alto Networks, Fortinet and others in Advanced Threat Protection. Updated: May 2021.
509,641 professionals have used our research since 2012.