SonicWall NSa Room for Improvement

SP
Internet Manager at MICROBLAU SL

I can't speak to any missing features. They've recently released a new version and it's quite good. Right now, it's the best solution.

I'd like to see integration with Microsoft 365 for authentication.

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AJ
IT Manager at a retailer with 10,001+ employees

The security standards for space and point of view should be improved so that the solution deploys in critical areas. Normally, the solution wants to deploy in our office or other noncritical areas. 

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Suman Meena - PeerSpot reviewer
Information Technology Manager at Renaissance Services

One area for improvement in SonicWall NSa is the GUI. It isn't easy to understand.

The support for SonicWall NSa is mediocre, which is another area for improvement.

The product speed also has room for improvement.

SonicWall NSa also uses old technology compared to other firewalls, so it needs to upgrade some of its functionalities, such as the VPN.

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Buyer's Guide
SonicWall NSa
March 2024
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
MohammedMateen - PeerSpot reviewer
Network Administrator at Transgulf Readymix

An area for improvement in SonicWall NSa is that sometimes, we experience bugs when upgrading, so we have to contact their technical support to fix issues.

It would be much easier if this improvement was in place: if the one-time password which is built-in, was provided as an OTP for the administrator logging into the console, so that we'll have a quicker awareness of it, rather than needing to check emails for it. Having a Telegram or WhatsApp bot integrated with the device, for example, will be very helpful for us, so we can instantly take action, without us needing to log into and check our emails, meaning we'll be able to put things right faster.

This may not be possible in SonicWall NSa, but I'm also looking for any kind of controller or device for the Windows server or client, e.g. Windows 11 and Windows 10 from SonicWall NSa itself, so that a security domain or the gateway of the organization would be able to identify the latest update for a product, whether that product is installed or not. This feature would be very helpful, and it's what I'd like to see in the next release.

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RT
Technical Assistant (Senior) at Lal Bahadur Shastri Institute of Management

One issue with the solution is that no authorization or authentication features exist. We have to use another software, which should be built for authentication.

Other than that, it's become difficult to get the best price from SonicWall.

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GK
Information Technology Team at Asia Satellite Telecommunications Holdings Ltd

A room for improvement in SonicWall NSa is the log server because it could be more user-friendly compared to Fortinet and Palo Alto Networks.

Another area for improvement is the UI of SonicWall NSa, mainly because the rule set is challenging to review, and you always have to export the rule set for review. My company has many rule sets up for review, so sometimes, my team needs to use Excel for filtering, but the UI cannot support the Excel function.

In the next release of SonicWall NSa, I want the solution to be more user-friendly.

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Nakul Chopra - PeerSpot reviewer
Owner at IT Solution

SonicWall NSa has multiple areas for improvement.

One is that it doesn't have a proxy. It also doesn't have the quota management feature required in specific scenarios where you need to limit user bandwidth for a particular day, so one user isn't using up too much bandwidth compared to other users.

Active/Active HA is also missing in the product.

What I want to be added to SonicWall NSa in the future is the bandwidth optimization feature.

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AA
Group IT Manager at Direct Remit Limited

SonicWall NSa's reporting could be improved.

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PhosikaSithisane - PeerSpot reviewer
Power System Engineer at a retailer with 201-500 employees

The cost could be lower. There could also be more flexibility for smaller companies. The cost to maintain SonicWall is quite high.

After updating the firmware, sometimes the solution stops working. I had to do a factory reset and reconfiguration to solve the problem. 

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CR
Systems network admin at a educational organization with 10,001+ employees

We're not happy with the device itself. We're obviously moving away from it for a reason that they're a Swiss pocket-knife of devices and they do a lot. However, nothing is really done well. They don't specialize in one thing that they excel at. They try instead to do almost everything and end up failing.

We're not particularly fond of the way it generally performs. We are finding ourselves rebooting often. There are freeze-ups and that kind of thing. The stability needs to improve exponentially.

Technical support is pretty slow to respond and escalate matters.

The cost of the solution is quite high.

The solution could use an invisible DPI-SSL or something that doesn't require a certificate rewrite. Most of the other vendors are doing that now. 

The SSL VPN performance-wise is terrible.

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JP
System engineer at Colourtex Ind Ltd

I do not see any specific areas that need improvement. 

The solution can be a bit expensive. 

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MH
IT Manager at Esnad

Overall, I'm satisfied with SonicWall NSa, but it would be better if they could add a small terminal to each device. This would help me deal with certain issues by running a small bot onto any PC. This terminal could control technical configuration from a centralized configuration with the SonicWall appliance. 

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AM
Manager at a manufacturing company with 1,001-5,000 employees

The product has a lot of bugs, actually. We are facing some issues with this product. The DPI SSL feature which is there, it is not working properly.

The IRL, when it was installed, had us facing some issues. However, as they kept on uploading the images, the issues are starting to get fixed. 

They already have this feature of advanced capture, set rotation, and so it is a next-generation firewall only. They could improve on their software side. Their software, which is managing the hardware, it's not up to the mark.

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Francesco Berti - PeerSpot reviewer
ICT Manager at Tenax

The scope of management must be improved. The scope of what users can do with the product must be improved. The product must enable integration with endpoint protection tools.

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SA
Manager of IT at a healthcare company with 10,001+ employees

There's always room for improvement. 

For example, the monitoring system is in need of improvement. Their monitoring system is too expensive. Most of the company doesn't apply the monitoring system as it's too expensive. Some more monitoring features should be built into the firewall device itself.

Management spends a lot of money on the device, and they want to know what is working, et cetera. To understand this, we need some reports, graphs, and figures. Without these items, management may not be convinced they are spending the money in the right way. Having reports that reflect the work done to keep the network secure would show the benefits and the ROI in a positive way that would help sell management on the product itself.

The ongoing service fees are high.

The solution could use more online educational tools to help users understand the underlying functionality of the product. Things like videos and tutorials could help a lot. 

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TH
Cyber security consultant at a renewables & environment company with 201-500 employees

They need to improve their product information and product highlights because, here in Thailand, customers need to recognize SonicWall NSa. Also, Fortinet’s datasheet has a lot of information, but for SonicWall NSa, that information needs to be included. SonicWall NSa needs to make their product more user-friendly.

Sometimes, customers ask about the configuration and integration of SonicWall. Then I have to download the manual, configuration, and integration guide to explain the procedure. But for other brands, the configuration and integration are more accessible, and they also have a sample for implementation, which is missing for SonicWall.

Another area for improvement is compatibility; sometimes, my customers use SonicWall, and the partner uses some other brand, and there is an issue with compatibility matching. So if SonicWall could give us information about the compatible model and the name of the vendor with whom it is available, that would be helpful.

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SK
Presales Consultant at General Technologies

Most firewalls have active/active high-availability mode. If I'm paying for two firewalls, why shouldn't AI utilize both? It would be better if SonicWall came with n active/active feature instead of active/standby.

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VN
Cyber Security at a tech services company with 1-10 employees

I am a technical engineer, I have complete knowledge of SonicWall. I can do all of the configurations for the firewall. We are a service-based company and I handle the different solutions. If they need any requirement or they any action on the firewall then I can do that myself. 

The only thing that needs improvement is the VPN because we need to pay to connect the points.

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DW
Senior System Administrator at a government with 201-500 employees

The user interface could be better. 

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MG
Senior Manager at a insurance company with 201-500 employees

We have security as a service, and they make recommendations about adding to the denylist and other things. That part could be more accessible and more user-friendly. I'd like to see SonicWall add a user-friendly interface where our internal team can drag and drop everything. We get the IOCs from the security companies, so these things can be filtered and blocked at the gateway level. They could add a feature where our team uploads the IOCs in an Excel spreadsheet instead of entering them in one at a time. 

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Arijit Chatterjee - PeerSpot reviewer
Senior System Administrator at Nous Infosystems

We also use the Sophos Firewall for web configuration, which we don't have in SonicWall. Only Sophos has those options. If SonicWall included that feature, that would be a benefit for us.

We have configured radius configuration. I would like to see an in-built authentication feature that would authenticate results and directly communicate to the cloud. Right now, we have a third party server for that. We are manually configuring it.

If anything goes wrong, sometimes we are unable to bring up that MPS configuration immediately. Our main VPN connection is always authenticated with the MFA option itself. When that happens, we have to revert those changes back as LDAP authentication. That isn't a good recommendation for our organization for VPN purposes. Anybody can connect directly, so they won't get two-factor authentication. It would be great for us if that was an in-built feature included in the Azure authentication.

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NH
IT Manager at a insurance company with 51-200 employees

The reporting and monitoring are a bit complex and should be easier in SonicWall NSa because other firewalls I have experienced have been more simple, such as Palo Alto. We are able to receive a clear view of our network. As a general user with little experience, it would be difficult for them to handle.

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MV
Quality engineer of the 1st category at Modern Expo

It's not as easy to use, as, for example, Palo Alto.

Some of the configurations could be better.

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TC
Manager at Smeja Enterprises

Port forwarding could use streamlining. Otherwise, once you learn the user interface, the capabilities of the firewall are good.

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RK
M. I. S. Manager at Ruby Mills Ltd

It would be useful to have an application firewall that prevents the outside world from seeing your private IPs. You don't need to publicize your private IPs to the outside world, and you can create a barrier, like a proxy server.

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RS
Senior Network Administrator at cogniter

The reporting feature could be better because most of the companies want to have the analytics included, which is something that you have to buy separately.

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KS
Senior Manager Information Technology Infrastructure at a wholesaler/distributor with 1,001-5,000 employees

Initially, it may be difficult for some people to learn and become acquainted with it. I have been using it for a long time and find it straightforward to use.

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HH
IT Staff at Holy Name University

The detection of malware can improve in SonicWall NSa.

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SB
Principal Associate - CloudOps at a tech services company with 10,001+ employees

The product likely isn't a good fit for a large organization.

They need to elaborate on their business from a technical point of view. 

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JA
Information Security Manager at a manufacturing company with 51-200 employees

It would be amazing if all of the ports on the throughput devices were 10 gig or 100 gig. That would make it so much easier for me to designate 10 gigs throughout the whole network. Right now, with SonicWall NSa, I'm doing designations like "use 10 gigs through the whole network until you hit firewall." In that case, all of the traffic that has firewall enabled on it drops to one gig.

That causes issues with throughput, especially when you're talking about data stores and Ice Guzzy, or when you're splitting things out with VLANs. 

MAC address filtering on the VPN and on the firewall itself would be a good thing to add as well. If it's there, I don't know where it is.

Automation would also be good. 

The implementation for VLANs is a little bit cumbersome. It would be good to make that a little bit easier.

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DW
President at a tech services company with 1-10 employees

The Fortinet Firewall is not the easiest firewall to maintain, nor is to set up and configure. Checkpoint and Sonos are much easier.

SonicWall, from my point of view is the same category as Fortinet. Checkpoint and Sonos are easier to use, but they don't have as many features as SonicWall.

You can do zero-trust networking with SonicWall, but it's not easy. Also, their desktop anti-virus sucks.

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Amjad Edris - PeerSpot reviewer
Technical Support Engineer at Netco Security Solutions

An area for improvement would be SonicWall NSa's integration with antiviruses. In the next release, SonicWall should include a wireless solution so we can implement the firewall in our networks and for wireless users and access points.

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AM
Manager at a manufacturing company with 1,001-5,000 employees

I would rate SonicWall NSa as an average product, not a very highly recommended one. It is an average product.

The stability is not there. The features are there, but they are not stable. They need to improve on this product because I feel that they have launched this product without much R&D.

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SK
IT Manager at a educational organization with 51-200 employees

It doesn't require much improvement. The only improvement area is that cloud reporting, assessment reporting, and other reporting features should be available with the subscription. They should provide reporting features with the subscription base, which is currently not there. We bought the reporting tool, but there are some complications. They have made some changes to the application, and now the reporting management is completely on the cloud. 

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HL
IT and Project Manager at Network Secure El Salvador

The content filter needs to be improved. I would also like to see better application filtering.

When we are troubleshooting problems, we find that the logs we see are not sufficient. It makes it difficult to find out what the main issue is. It means that we have to search further or perform another test to see what happened.

Technical support is in need of improvement.

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AA
Director of IT at a consultancy with 11-50 employees

Currently, I just have the basic modules turned on. I'd love to see how it works in terms of preventing more malware from getting through.

We still get phishing emails that manage to come through from time to time.

The solution could use a bit more security.

We had issues with the VPN tunnel between two sites. It wouldn't stay up. That was a problem for us. They need to fix it if they find it happens across the board to other customers.

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SSL - PeerSpot reviewer
Senior IT Consultant at a tech consulting company with 51-200 employees

SonicWall has weaknesses. During its tenure with Dell, it was severely damaged (its reputation, innovation, etc.).  It is now recovering, but it may take time to get competitive again. They are clueless in some regards, which is unfortunate as they have the potential.

CPU: The CPUs are not able to compete with a similar price point to the Fortinet, WatchGuard, or Palo Alto product. Compare with the need to get 1Gbps throughput with full security (common nowadays), you are looking at NSA 5700. 

Wireless: What a disaster this has been historically. The new SonicWall will tell you it has been resolved and improved. It has improved - it actually works now, but performance is substandard. It is a terrible strategy to have a firewall act as an AP controller, in any case. Perhaps for an SMB, the integrated WiFi in their TZ series has a niche.

Anti-spam: Do not even consider it. It leaks like a shower head. What a mess that offering is. It requires a specific Java version on the server side (do not update it, otherwise it will break). In any case, a firewall doing anti-spam might be a low cost solution, but it is not your best strategy.

Logging/reporting: You need their analyzer to properly generate reports. This is an expensive, licensed feature, with a complex application or appliance back-end. 

MSP: They are not ready for managed security services.  Their Cloud GMS product is weak, barely out of beta (buggy).

VPN: Site-to-site is another problem area - Client-based VPN is another hot mess. Global VPN client issues and mobile connect issues. Do not even consider NetExtender - probably one of the most horrific, nightmare grade Java-based VPN clients. We have but all given up trying to make it work reliably.   If VPN is important for you - look elsewhere.  You have to pay for licenses (most competitive vendors include this by default).  You will have 4 different methods, 3 different clients, 2 licenses and all of this to have a horrible VPN connectivity.  No proper or modern 2FA for additional security.  AVOID!

AGSS / ATP: This is poorly implemented.  A user will click to download a new type of file, and nothing happens.  They have to wait an indeterminate amount of time, and try again to see if it works.  It is so annoying, most clients avoid this capability, just nullifying the whole purpose of it.

App Control:  Be aware that either due to firmware updates, or bugs - app control will behave poorly (cause packet loss, or outright blocking) with normal and legitimate activities.  Resetting and re-configuring it is the work-around (super annoying).


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LV
IT Superintendent at a mining and metals company with 11-50 employees

The problem primarily with SonicWall is it's a Unix box. And it's all software, all the activities, blocking, censoring, everything has to happen in the software. If you start hitting the box with a lot of sessions it slows down and that's not what I expect from a firewall.

I have worked with this box for six months, and it's a daily task to manage this thing. You don't have to always have time to do this.

The room for improvement is to step away from the Unix platform. It needs to be a specialized system that manages firewall activity. You don't want to rely on two systems, one being Unix and one being the firewall. Unix is a powerful system, I have no doubts about it. I've set up Unix systems my whole life and they're very powerful. However, when it comes to dedicated tasks it's not suitable. That's Unix. Unix is general. It does everything. And by doing everything, it's not always as powerful as a dedicated system like a hardware solution, like Fortigate.

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PH
IT architect, Integrator at Ujv

The solution's price could be reduced. It is expensive.

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BK
Technical Lead at 64network security pvt ltd

The thing main thing is that there's no user admin and in other firewalls, we can enable the scalable features, but SonicWall doesn't have that feature. 

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TB
Network Security Engineer at a tech services company with 51-200 employees

The content ID needs to be improved. If I compare it with Palo Alto, there are more features in Palo Alto that are not included in SonicWall. For example, PDoS is not available in the current version, that I could find.

They do have DLP and Host protection, but not PDoS.

Also, the IPS and the UTM need to be improved.

I haven't found anything regarding the IoT security in the device security on SonicWall.

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FS
Senior Systems Administrator at a manufacturing company with 51-200 employees

The reporting solution from SonicWall is not the greatest. We have more than two firewalls and I expected we'd get more information from the reporting than we actually do. That area could definitely be improved. I've seen a couple of features on the firewall that I don't have use for because we're not a huge company, we're a 200-user company. The reporting feature is there, it would be nice if it was more detailed. 

The firewall itself has the reporting tool. Obviously, it's not as complete as the solution that they want to sell because they provide it for free. It means that you need to get the software separately in order to get a better understanding of what's going on in your firewall. A good additional feature would be improvement on the firewall reporting feature without needing extra software or extra expense.

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AK
Cloud Technical Specialist at nimit tech

The features I would like to see improve are the dashboard and the UI.

In the next release, I'd like to see APIs included.

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AL
President at The lerepco Group

When it comes to security I think all of the features are currently open to improvement.

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it_user219912 - PeerSpot reviewer
IT Infrastucture - Cloud Admin at Primary S.A.

Sometimes, the GUI is extremely annoying and you need to implement external tools for better network monitoring.

The GUI needs to be worked on as sometimes it's annoying to configure because the options are separate. For configuring a simple port mapping you have to go to the address object menu, then the NAT menu, then theFirewall menu, and if you want to delete this rule, you have to go backwards.

The AD integration works but in some cases when the connectivity to the AD is lost, SonicWALL also lost the AD synchronization and we had to login using a local user to re-synchronize the appliance with the AD.

Last, but not less important, are the tools for monitoring the network. The appliance has a lot of monitoring tools, but they are not efficient. For example, you cannot see (in real time) what user is accessing what site, consuming bandwidth, etc. but you need external tool to do this. Dell need to take a look at their Kerio control software).

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JV
Director Comercial at a tech services company with 201-500 employees

I would like to have a built-in vulnerability scanner in the firewall. It would be great to have such functionality. Its price could also be better.

It would also be good to have a local warehouse. It doesn't get damaged a lot, but if a customer needs a replacement, currently, it has to come from Miami or Mexico, which can take a few days. It would be better if they have a local warehouse from where we can just pick replacements and quickly solve a client's needs in terms of replacing equipment. It would be great to have it locally instead of waiting for it from Mexico or the USA.

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LW
Owner/Founder at team one consulting

The filter settings are confusing and overly complicated. The user interface can be improved. 

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ML
IT Head at a construction company with 51-200 employees

Because this is an old device, the throughput needs to improve. Right now, the only problem is that since it eight years devices had to keep up with the latest technology. Most of the devices are now linked to the plants. That is one thing that can be improved. 

We also need to increase the throughput because the other devices are slower. The throughput will become slow. Since we're using VoIP, it tends to affect the voice quality. Even if you're using a quality service, it tends to decrease.

We're going to replace them. Since this is already eight years old, so we're going to replace the hardware but with a different brand.

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BH
Senior Security Consultant. at Ingram Micro Inc.
  • The cloud services may be in need of some improvement.
  • ADR needs to be added to the portfolio.
  • Some next-generation features are not included in the product.
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GN
IT Administrator at a legal firm with 501-1,000 employees

The support is severely lacking with very slow response times. There are latency issues with this solution. I'd like to see improved performance and an updated dashboard.

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SS
Network & System Engineer at a construction company with 10,001+ employees

The dynamics needs to be improved. The solution is not very compatible compared to the market products.

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RV
Network Engineer at a maritime company with 201-500 employees

Overall, I'm quite happy about the product. The configuration and the interface are very good. Maybe the pricing and licensing could be improved.

It is not scalable. If your enterprise is growing hard then you have to buy another, bigger product. Maybe if you use it virtually it is more scalable.

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Luke Wainwright - PeerSpot reviewer
Cybersecurity Engineer at Networks Unlimited Africa

Sometimes I found the GUI and some of the features a little bit hard to navigate, as opposed to Fortigate, which is much more user-friendly. 

What Fortigate has which SonicWall doesn't, is the per rule natting. SonicWall only does the central mapping. If they could include something like per rule natting it would be better.

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SK
Project Specialist at integra software

Vendor support needs improvement. The frequency of time and support should be increased.

From a vendor perspective, we were expecting more support.

When we experience a technical issue, it should be rectified immediately. We are facing a delay with response and resolution.

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MV
Solutions Specialist at a tech services company with 11-50 employees

The solution was deployed to suit all areas of the company.

This product is unable to secure access to endpoints for our external employees. Our next plan will be to deploy a solution for visibility and control of 'shadow IT' applications and also to provide security for accesses outside our company. We plan to use another solution from SonicWall, such as Cloud App Security (CASB), to meet the needs of our external employees.

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MN
Tech consultant at select softwares

In terms of improvement, they should consider changing the logic of how the rules are created. Everything is spread out into multiple pockets, so to speak; it should be more condensed. The technology is sound; I am not saying that it's brilliant, but it is very sound for most mid-range uses — it does a fantastic job.

They should consider upgrading the capabilities within the GUI. The way the GUI is configured for creating rules, I would say they should consider making that a bit more flexible. That would really help a lot.

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PB
IT Security Analyst at a outsourcing company with 51-200 employees

It would help us a lot of SonicWall sent us more information about the latest updates and things that are changing.

I would like to have the capability for full active-active mode.

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AL
NOC Manager at a tech services company with 51-200 employees

Currently, the only issue that has been experienced is with expansion.

The model that we are using cannot expand very well, and the firewall is not able to handle all of them.

They could add some more features.

The current version does not have a duo power interface. It only has a single power interface, which has limitations in terms of high availability. Duo Power is a good feature to have.

The interface is an area that can be improved.

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DS
Consultant at a tech services company with 501-1,000 employees

The logging, reporting, and storage capacity size could improve in a future release.

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MN
Owner at it logic

The pricing for this product in India is high and the fees should be reduced.

The visual process needs improvement.

Because of the price, our customers prefer PSA. The price is what needs to be addressed in the next release, it's the only that that matters.

I would rate this solution a five out of ten.

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KE
Solutions Architect at Quartet Service Inc.

Having to deal with too many lower-level people in technical support means that it takes longer to resolve issues, so escalating support tickets should be faster.

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SA
Network Administrator at N S PHARMACY SDN.BHD.

After-sales support and hands-on training facilities are poor or not available in my country. Improving these will help users like me optimally manage and administer this solution.

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it_user634512 - PeerSpot reviewer
Sr. Network Administrator at a tech vendor with 51-200 employees

I am not sure if SonicWall has finally addressed this issue but a major area for improvement would be being able to export the settings file in a non-binary readable and editable format. It is not possible to export, make changes and then upload a revised configuration. Since the settings file is binary and non-readable, it seems to always be suspect when any strange issues arise with the appliance. I have had their techical support many times through the years question whether our settings file was corrupt. Of course it would be very easy to know if it was possible to look at it but it’s binary.

Another issue we had was with SonicWall auto-creating firewall rules for VPN tunnels until I learned to disable that feature and not allow it. SonicWall will not let an admin delete an auto-created object. I personally believe an admin should be able to delete anything. We had cases where a VPN tunnel was deleted first and auto-created objects for the tunnel would get abandoned. Other objects can also get abandoned. A time or two I was able to delete abandoned objects by recreating what created them in the first place and then deleting things in the right manner to cause the auto-deletion of the objects. If that doesn’t work, you will need to restore from a backup settings file or live with the abandoned object(s). We made it a policy to always backup the settings before any change and again after the change with the file names of the settings files reflecting what was changed. It also helps to send an e-mail to the team or record in a ticket details on any changes made, e.g. screen shots of all changes. If the settings file becomes corrupt you will need to load a previous settings file. It will be helpful to have a previous version along with a record of all changes made since that settings file was saved. This is another example of how helpful it would be to be able to view the settings file, make changes and delete objects if needed and then reload it. It would be so much easier and faster.

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SP
Network Engineer at commit

The number of concurrent VPN users is too limited.

SonicWall does not support DynDNS, yet this is an important feature for smaller companies that do not have a static IP address. It means that if the IP address changes then it would automatically be picked up by the firewall and it will assist with site-to-site VPN connections.

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AM
Creative Head/Director at a marketing services firm with 1-10 employees

In terms of improvement, features like App Control do not work properly.

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SP
Lead Technical Consultant at a tech services company with 11-50 employees

The only thing that we would want would be single-pane management, which it has, but the GMS is not very good. It's purely the management of multiple devices for multiple customers, that's the only thing that it's lacking.

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VF
Consultant at Techmail
  • Load balance algorithms
  • Resource usage graphs (throughput, connections, external accesses, and the possibility to export the content of the address object).
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HH
Presales Manager

Access management port: This needs improving by SonicWall firmware.

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IC
ICT Consultant at a tech services company with 11-50 employees

I would like to see better integration, the easy of bandwidth monitoring.

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JB
IT Manager at a manufacturing company with 51-200 employees

Over time, this solution is becoming more complicated, and when I need support it often is not available. I would like U.S.-based technical support.

VPN functionality needs to be improved. As it is now, I need to combine another SSL VPN with my firewall. I want it to be done very easily. 

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it_user646620 - PeerSpot reviewer
Network Systems Specialist at a educational organization with 1,001-5,000 employees

SonicWall uses a cloud-based database for content filtering. If the NSA cannot contact that online DB, filtering is handled one of two ways. Traffic is either halted completely or it is passed-through totally unfiltered.

In a K-12 school environment, neither is acceptable. It would be better if the DB can reside on the NSA and is used in the event the online DB is unavailable. Other than that, it works fine.

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MY
Director Information Systems at a transportation company with 51-200 employees

Firmware. Sometimes the integrated certificates get expired and you need to contact support to get these certificates updated on your device -- to let all the services work properly.

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AV
IT Services Coordinator with 11-50 employees

I feel that the SSL VPN client software needs a lot of improvement.

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BK
Technical Lead at 64network security pvt ltd

There are a few areas that need improvement including the VPN, user management, and reporting.

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VK
CISO at a manufacturing company with 10,001+ employees

The scalability is something that should be improved.

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it_user577668 - PeerSpot reviewer
IT Supervisor at a tech services company with 501-1,000 employees

I'm not quite impressed with their new logging interface.

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Buyer's Guide
SonicWall NSa
March 2024
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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