Its reporting functions can be improved. It has decent reporting, but you got to pay a lot more money for it. That's where it begins to fall apart. It comes with minimal zero reporting unless you buy some extra modules. With those extra modules, you can get all the data, but it takes a while to put together what you need for your customer. It is for technical people, but there is no executive summary of the reporting.

SonicWall has an NSM tool where all of the firewalls are managed in a single console. However, that NSM is very poor. The solution does not have many features and the performance is not great.

Previously, we had generation six and six point five. Generation seven has a lot of bugs and the quality isn't great. When the new firmware comes in, there are a lot of bugs and malfunctions. This includes malfunctions of the firewall and network outages.

The solution should be made more robust and the bugs should be removed for proper performance.

The solution's stability and scalability also need improvement. 

The user interface, the GUI, could be improved.

If they decide to simplify the GUI, it would be good because there is no point in being so different from others. If you do that, you may be sacrificing the strengths of the product.

No security product is foolproof against hackers, intruders, and other such things. As a security product, they have to keep pace in terms of protection from new hackers and intruders.