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AR
VP of IT at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Easy to install, scales well, and has good support

What is our primary use case?

We use SonicWall TZ as our perimeter gateway, similar to an internet gateway.

What needs improvement?

I would like to see more integration with other platforms. The flexibility can also be improved and it could be more user-friendly.

For how long have I used the solution?

I have been using SonicWall TZ for a couple of years.

What do I think about the stability of the solution?

SonicWall TZ is a stable product.

What do I think about the scalability of the solution?

It is a scalable product. We have more than 40 people in our organization who are using this solution.

How are customer service and technical support?

Technical support is good. We have no issues with the technical support.

How was the initial setup?

The initial setup was…

What is our primary use case?

We use SonicWall TZ as our perimeter gateway, similar to an internet gateway.

What needs improvement?

I would like to see more integration with other platforms.

The flexibility can also be improved and it could be more user-friendly.

For how long have I used the solution?

I have been using SonicWall TZ for a couple of years.

What do I think about the stability of the solution?

SonicWall TZ is a stable product.

What do I think about the scalability of the solution?

It is a scalable product. We have more than 40 people in our organization who are using this solution.

How are customer service and technical support?

Technical support is good. We have no issues with the technical support.

How was the initial setup?

The initial setup was straightforward. It was easy to install SonicWall TZ.

The time it takes to deploy is based on the clients requirement.

We have one or two technical engineers to maintain this solution. Developers are not required.

What about the implementation team?

We completed the installation ourselves. We did contact an integrator or vendor team, we are consultants.

What's my experience with pricing, setup cost, and licensing?

Customers are required to pay for a yearly subscription.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate SonicWall TZ a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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AM
Creative Head/Director at a marketing services firm with 1-10 employees
Real User
Top 5Leaderboard
A stable and scalable solution which boasts knowledgeable tech support, good performance and ease of use

What is our primary use case?

We use only the latest version.  We use the solution for CFS, app control and in respect of integrated IAD users. 

What is most valuable?

The solution boasts good performance and is easy to use. 

What needs improvement?

The solution should provide some additional ports. Currently, we have only four to five of these.

For how long have I used the solution?

We have been using SonicWall TZ for around five to six years.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and technical support?

Tech support is knowledgeable when it comes to clarifying a technical issue. 

How was the initial setup?

What is our primary use case?

We use only the latest version. 

We use the solution for CFS, app control and in respect of integrated IAD users. 

What is most valuable?

The solution boasts good performance and is easy to use. 

What needs improvement?

The solution should provide some additional ports. Currently, we have only four to five of these.

For how long have I used the solution?

We have been using SonicWall TZ for around five to six years.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and technical support?

Tech support is knowledgeable when it comes to clarifying a technical issue. 

How was the initial setup?

Installation takes a maximum of 30 minutes. There is a default template. 

One only need register the firewall, upgrade the latest firmware and select that template. It will automatically configure the template.

What about the implementation team?

We have two teams that are responsible for the deployment and maintenance.

What other advice do I have?

We have around 20 clients making use of the solution. 

We purchase the firewalls, distribute and implement them for our clients. We are implementers. 

I would definitely recommend the solution to others.

I rate SonicWall TZ as a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
552,027 professionals have used our research since 2012.
WT
Information Technology Network Support Specialist at a hospitality company with 51-200 employees
Real User
Provides a very good VPN connection, stable with good support

What is our primary use case?

We use SonicWall for the connectivity it provides. We are customers of SonicWall and I work in network support.

What is most valuable?

The VPN connection is the most valuable feature for us. For me, it's all good - implementation and data tools are also good.

What needs improvement?

The GUI interface could be improved. It would make a difference if they could update that. 

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

I've had some problems with the VPN connection but I think stability is good.

What do I think about the scalability of the solution?

Most of our clients are small companies but the scalability is good. 

How are customer service

What is our primary use case?

We use SonicWall for the connectivity it provides. We are customers of SonicWall and I work in network support.

What is most valuable?

The VPN connection is the most valuable feature for us. For me, it's all good - implementation and data tools are also good.

What needs improvement?

The GUI interface could be improved. It would make a difference if they could update that. 

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

I've had some problems with the VPN connection but I think stability is good.

What do I think about the scalability of the solution?

Most of our clients are small companies but the scalability is good. 

How are customer service and technical support?

I've had good experience with technical support. 

How was the initial setup?

The initial setup was easy for me. 

Which other solutions did I evaluate?

I also use Fortinet FortiGate and I prefer it to SonicWall. The difference is that SonicWall is a cheaper solution. 

What other advice do I have?

I would recommend this product, I haven't had any problems with it. 

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
TE
IT Manager at K-Vac Environmental Services, Inc.
Real User
Top 20
Protects against intrusion while allowing needed access

What is our primary use case?

Controlling and protecting access between our varous locations.

How has it helped my organization?

Our facilities act as one, easily sharing resources. 

What is most valuable?

It protects against intrusion while allowing needed access. 

What needs improvement?

Needs more robust self-help documentation along with examples and things to watch out for. 

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Great!

What do I think about the scalability of the solution?

Works well -- 

How are customer service and technical support?

N/A

Which solution did I use previously and why did I switch?

Nothing as robust and complete as SonicWall devices.

How was the initial setup?

What is our primary use case?

Controlling and protecting access between our varous locations.

How has it helped my organization?

Our facilities act as one, easily sharing resources. 

What is most valuable?

It protects against intrusion while allowing needed access. 

What needs improvement?

Needs more robust self-help documentation along with examples and things to watch out for. 

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Great!

What do I think about the scalability of the solution?

Works well -- 

How are customer service and technical support?

N/A

Which solution did I use previously and why did I switch?

Nothing as robust and complete as SonicWall devices.

How was the initial setup?

I did not set these devices up. I just maintain them.

What was our ROI?

Unknown.

What's my experience with pricing, setup cost, and licensing?

I have no basis to advise. 

Which other solutions did I evaluate?

It was chosen by an IT support company.

What other advice do I have?

Try it -- you'll be glad you did -- you'll find a new peace of mind.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
RA
Executive Project Manager at a non-profit with 1-10 employees
Real User
Straightforward installation, good support, but feature need updating

What is our primary use case?

We use SonicWall TZ for site-to-site VPN and as an NSa firewall. We have a mixture of SonicWall TZ devices that we use which are the TZ300, TZ350, and TZ400.

What needs improvement?

We have experienced some issues with SonicWall TZ and they are lacking some advanced features other vendors have.

For how long have I used the solution?

I have been using SonicWall TZ for approximately nine years.

What do I think about the scalability of the solution?

We have approximately 30 people using the solution in our organization.

How are customer service and support?

The support for SonicWall TZ is good.

How was the initial setup?

The installation is straightforward and took approximately 30 minutes.

What about the implementation team?

We…

What is our primary use case?

We use SonicWall TZ for site-to-site VPN and as an NSa firewall. We have a mixture of SonicWall TZ devices that we use which are the TZ300, TZ350, and TZ400.

What needs improvement?

We have experienced some issues with SonicWall TZ and they are lacking some advanced features other vendors have.

For how long have I used the solution?

I have been using SonicWall TZ for approximately nine years.

What do I think about the scalability of the solution?

We have approximately 30 people using the solution in our organization.

How are customer service and support?

The support for SonicWall TZ is good.

How was the initial setup?

The installation is straightforward and took approximately 30 minutes.

What about the implementation team?

We have one technician that does the maintenance for this solution.

Which other solutions did I evaluate?

I have evaluated Fortinet and we may have future plans to switch solutions.

What other advice do I have?

I would recommend this solution to others.

I rate SonicWall TZ a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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RENE MOLINA
CONSULTOR at COMOL S.R.L.
Reseller
A stable and scalable next-generation firewall solution with a useful content filter

What is our primary use case?

We use SonicWall TZ for firewall and security services.

What is most valuable?

I like the firewall product, the security server, and the content filter.

What needs improvement?

The price could be better for us in Bolivia.

What do I think about the stability of the solution?

SonicWall TZ is very stable.

What do I think about the scalability of the solution?

SonicWall TZ is scalable. 

How are customer service and support?

Technical support is very good. 

How was the initial setup?

The initial setup is very easy. Enterprises just need one person to maintain this solution. But for reseller support, we have two engineers and two specialists to help the engineers.

What's my experience with pricing, setup cost, and licensing?

The…

What is our primary use case?

We use SonicWall TZ for firewall and security services.

What is most valuable?

I like the firewall product, the security server, and the content filter.

What needs improvement?

The price could be better for us in Bolivia.

What do I think about the stability of the solution?

SonicWall TZ is very stable.

What do I think about the scalability of the solution?

SonicWall TZ is scalable. 

How are customer service and support?

Technical support is very good. 

How was the initial setup?

The initial setup is very easy. Enterprises just need one person to maintain this solution. But for reseller support, we have two engineers and two specialists to help the engineers.

What's my experience with pricing, setup cost, and licensing?

The price could be better for us in Bolivia. 

What other advice do I have?

I will tell potential users that I think it's a great product. With the new version, you also have more facilities and more features to protect your infrastructure. 

On a scale from one to ten, I would give SonicWall TZ a ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
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