Sophos Cyberoam UTM Previous Solutions

Chinyama Zama
Assistant Manager IT at a insurance company with 11-50 employees
One of the reasons we invested in the Cyberoam solution was that we were looking at content filtering. That was the initial discussion. While searching for content filtering, Cyberoam appeared. One of the advantages of Cyberoam, in particular is the Layer 8 technology, the user layer. That pushed us towards Cyberoam. When selecting a vendor, one of the key issues is the support. It's easy to buy something, but the after-sales support is very critical for me. It is very critical because half the stuff happens not during the purchases, but rather after I've bought the gadgets. I have it on my table, and, yay, it's working and, two days later, it's down and I can't get my support guys on site. Another one of the determining factors was cost. I chose Cyberoam at a time when the organization was restructuring. We were trying to cut down on cost, so we analyzed the solution critically. Cyberoam has a recurring yearly cost. Competing products are good, but some of the initial setup costs were very high. And then you have to look at the ability to actually get the support in. So support, pricing, and after-sales were key, as well as the ability to swap out the device should it be faulty. I should be able to swap it out within a specified period. There is no point in having my network down for five hours. Thankfully, I haven't experienced that. View full review »
Ersin Bostanc─▒
Director Of Information Technology at a hospitality company with 1,001-5,000 employees
We started with Cyberoam. We did not switch from anything else. Before it was Linux machines, but for the service, we switched over to Cyberoam for performance purposes. View full review »
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