We previously used Fortinet's other solutions, but Cyberoam's customer support is better.

I have experience with Endian, which was easy to use without any training. My company chose Sophos since we wanted a product that offers UTM capabilities along with malware-blocking features.

We haven’t used a different solution. We chose Sophos Cyberoam UTM because their focus on security research is higher compared to other brands. They consistently introduce new features. It's an all-in-one solution with antivirus, EDR, wireless protection, and web protection integrated into one box.

One of the reasons to opt for Sophos Cyberoam UTM was influenced by its impressive features and capabilities. The user-friendly Graphical User Interface (GUI) was another attraction. We needed something simple and user-friendly. We wanted to eliminate the need for extensive command-line operations, as often required with other solutions like Cisco Firewall. 

We also wanted a tool that could enhance the visibility into our network utilization and monitor traffic in real time. Moreover, Sophos Cyberoam UTM's web application filter feature was also an attraction.

My company even deals with those customers who use other brands like Fortinet or Check Point.

We did not previously use a different solution. We've always used Sophos. 

Previously, I used products from Fortinet and Cisco. I switched to Sophos since it was able to provide value for money while also being easy to deploy and configure.

I have experience with Sophos SG.

I have used many other network protection solutions, such as Fortinet.

We did not use another similar product prior to Cyberoam.

We were using TMG, previously. As I mentioned, we were not able to filter email. The second thing was content management. Sometimes we have to block HTTPS. We have to inspect a URL with HTTPS. In TMG, it was problematic because we needed the certificate and other things.

Also, at the time I was publishing servers' URLs. We have some internal services for our users. TMG was handling it, but it was an old tool in 2010. There were no updates. 

I chose Cyberoam, because, at the time we had a problem with the budget. I had a minimal budget and it fit my budget.

We are now moving over to Sophos, as this solution is obsolete.

We used to use Kerio Control. I actually liked using it, however, we only had it for about eight or nine months before moving off of it. That said, I didn't have the skills to manage the solution properly.

We started with Cyberoam. We did not switch from anything else.

Before it was Linux machines, but for the service, we switched over to Cyberoam for performance purposes. 

Earlier, I was using Cisco ICER. I switched because it's not a UTM box, and it requested a lot of add-ons, when it comes to flexibility of those devices. For example, if I needed to extend my user limit, every time I need to purchase a slot and increase the firmware. That was not so appealing. That is the reason I switched to the new, next-generation UTM firewall.

We used Cisco firewalls prior. They worked great, were more complicated to setup and cost significantly more initially and to renew each year.

I have used Cisco ASA, which is a different product. This is a UTM device, whereas Cisco ASA is purely a firewall. Some of the features that are available in this solution, such as user activities, user values management, and user time active, are not there in Cisco ASA. 

I have also worked with similar products from Cisco and I find them quite difficult to set up compared to this. Cisco also has training available, but I think that you will need two weeks or a month to learn how to set it up and maintain it.

Used cyberoam iNG firewall/UTM. 

The new model is Sophos XG and I am upgraded to that, which is a great solution.

I previously worked with Nokia, Checkpoint, and FortiGate. Checkpoint is in the enterprise range, it is very high end. It's not a very cheap product compared because when it comes to pricing Checkpoint is very expensive. If you're comparing Sophos to FortiGate they are more or less similar. FortiGate can do a virtual firewall that Sophos cannot.

We recently had a customer that was using this product, although we later persuaded them to switch to the Fortinet product, FortiGuard UTM. The suitability of Cyberoam UTM depends on the required sizing.

We use to have a few old Microsoft TMGs; it was time to replace.

I was using Kerio Control before this solution and I liked some of the features but we only used it for a short time.

Previously, I was using the Cisco ASA.

One of the reasons we invested in the Cyberoam solution was that we were looking at content filtering. That was the initial discussion. While searching for content filtering, Cyberoam appeared. One of the advantages of Cyberoam, in particular is the Layer 8 technology, the user layer. That pushed us towards Cyberoam.

When selecting a vendor, one of the key issues is the support. It's easy to buy something, but the after-sales support is very critical for me. It is very critical because half the stuff happens not during the purchases, but rather after I've bought the gadgets. I have it on my table, and, yay, it's working and, two days later, it's down and I can't get my support guys on site.

Another one of the determining factors was cost. I chose Cyberoam at a time when the organization was restructuring. We were trying to cut down on cost, so we analyzed the solution critically. Cyberoam has a recurring yearly cost. Competing products are good, but some of the initial setup costs were very high. And then you have to look at the ability to actually get the support in.

So support, pricing, and after-sales were key, as well as the ability to swap out the device should it be faulty. I should be able to swap it out within a specified period. There is no point in having my network down for five hours. Thankfully, I haven't experienced that.

I have not used a previous solution.

Yes

No previous solution.

Yes, I used other solutions previously. This product provides more technical options to solve critical issues.

We used to use Fortinet UTM, but Cyberoam is much better in terms of virus scanning, web filtering and spam filtering.

In a different continent, a different company, and as a customer (not a distributor) I still used the same brand, Cyberoam! It’s cheap, flexible, easy to configure and easy to manage.

No.

Yes, the older solution was very limited.

We used Cisco, but it was complicated and expensive so we switched.

Cisco. Changed solutions due to its command based interface.