Sophos Cyberoam UTM Reviews

I am using the solution mostly internally for security, a firewall and internet. We have a lot of users with many user policies. Additionally, we use it for a DOS-specific file exchange.

The solution is easy to integrate.

I had an issue when I was trying to stop a user from using too much bandwidth while I was using Azure, I was not able to stop them. You normally can just right click and block them but in this solution, it was not working in the firewall settings.

I have been using the solution for 10 years.

I was running the solution for seven years and I did not have issues. I would rate the stability a four out of five.

For a medium-sized organization, the scalability was good.

The support was good. Whenever I needed to contact to support to create tickets, they contact me within a reasonable time and they resolved the issues.

The setup was easy.

On a yearly basis, it cost me approximately $1,500. While having 400 users and comparing the price to other solutions, what I was paying yearly was good.

Cyberoam is going to end this year. They already have announced last year if you are an enterprise and have the support it will end.

What I have learned from using this solution is when choosing another product in the future I will do more technical feature comparisons. Having done the comparisons I most likely would not have been having some of the issues I was having because I would have gone with another solution.

I rate Sophos Cyberoam UTM a seven out of ten.

The product’s most valuable feature is a centralized dashboard. It can manage firewalls, endpoints, wireless devices, and switches from a single console. We can synchronize old firewalls, antivirus, wireless, and switches.

The product’s pricing has increased by approximately 45% in four months. This particular area needs improvement.

We have an in-house technical support team, including three to four engineers. We reach out to the product’s support team in cases of software- or hardware-related issues.

The product is worth the investment.

The product’s pricing is expensive. It could be reduced. Most customers purchase its three-year license due to cost savings compared to a year license.

I rate Sophos Cyberoam UTM an eight out of ten.

The primary use cases for Sophos Cyberoam UTM in my environment vary depending on client requirements. I have employed it for VPN tunneling, web filtering, and firewall configurations.

The tool's robust features allow for the customization of policies, objects, and firewall settings. 

The product needs to improve its pricing. 

I've been using Sophos Cyberoam UTM since around 2010. 

The product is stable. 

The initial setup of Sophos Cyberoam UTM is straightforward. 

I rate the solution a ten out of ten. 

We use Cyberoam UTM as a firewall. 

I like the SSL VPN connection. Cyberoam works well for controlling users and authenticating their connection to the internet. 

I have used Cyberoam UTM for about five years. 

We haven't had any issues with Cyberoam so far. 

I rate Cyberoam UTM eight out of 10 for scalability. 

I rate Cyberoam support nine out of 10. We rely mostly on consultants for support. 

Positive

The setup is a bit complex, so we needed help from a consultant. It took us about two months to configure the security policies and ensure everything was in alignment. 

We primarily use the product as a firewall solution. 

The firewall capabilities have been good so far. 

The security capabilities are okay.

It is easy to maintain. 

We found the initial setup to be very easy.

The product is stable.

It can scale easily. 

The product strategy of the manufacturer is strange. I don't understand what they are doing in that regard. Therefore, I'm seeking a different solution. I want something that has a clear roadmap.

Technical support could be better. 

I've been using the solution for ten years. 

The solutiois stable. It is reliable;e. There are no bugs or glitches. It doesn't crash or freeze.

It is quite scalable. You can expand it if you need to. 

We have around five users on the solution right now. It's a firewall that protects the network, so anyone in contact with the network would be in contact with the firewall. 

Technical support could be better. We aren't fully satisfied with the level of service.

We did not previously use a different solution. We've always used Sophos. 

The initial setup is very simple and straightforward. The maintenance, once it is installed, is also simple. You only need one person to maintain the solution.

I've used it for more than ten years and therefore cannot recall the exact deployment time. Likely, you need a half-day or so to deploy it.

Installation was handled by our own team. 

I cannot speak to the exact cost of the product.

I'm currently evaluating other potential solutions.

We're a partner. 

I'm using the latest version of the solution. 

I am not sure if I would recommend the solution to others right now. It's a good idea to look at a variety of options. I'm also looking into alternatives. 

I'd rate the solution seven out of ten. The support isn't great, and my understanding is it is coming up on end-of-life. 

We are connected through Cyberoam so you have to pass through Cyberoam to connect to our network. 

The solution is on-prem. It's basically on the network.

We are using it as a security shield. It does not allow access before that in case we have restricted a few things from users, so it helps me in that.

I don't know whether this will be included in an upgrade, but I would like to get the user utility, like seeing where the users are using more of the data. 

Sometimes there are heavy downloads, which I'm not able to track. If I can get that information, that would be more useful from the IT point of view.

I have been using this product for almost two and a half years.

The solution is stable. In two and a half years, we haven't faced any problems.

For maintenance, we have the support company person who visits around twice a month.

We have not explored the scalability very much, so I will give it a 7 out of 10 as far as connectivity or support. As an IT manager, I don't get the complete report of what users are doing, so it would be great to have that also. That would be much better from an organization point of view in case my users are doing something wrong.

Usually, I have 25 licenses, so we have increased that number by 10 this year and now we have 35 licenses.

Initial setup was straightforward. Implementation was not very difficult because we were renovating our office structure.

At the initial stage, we decided that once we were putting the new structure in, we would go through Cyberoam, so we connected through a dealer. They came and did the complete setup. It was quite smooth. It took around two to three days to do the complete setup and it was up and running. There was not much of a hassle there because they managed it.

None of my employees were in that area where the setup was done. The team was all alone to complete the setup. Once the setup was done, we just connected to the network and everything was up and running. It was faster. It took around four to seven days to do the complete setup and set up the users.

We just use the standard package.

I was using a different product, and we were facing a lot of problems. The users were not able to open some sites. They were having issues. The sites were getting blocked and all, but with the Cyberoam, there is security without much hassle.

We had a dry run and our vendors suggested that we buy Cyberoam. They gave us a test demo, we were satisfied with the product, and we purchased it afterwards.

I would rate this solution 8 out of 10. 

My advice is that it's a good product if you're looking for security without much hassle. For other products, the maintenance is too high and you need a resource to manage that. With Cyberoam, you hardly need to manage it once the setup is done correctly.

We use the solution for web filtering, proxy, and devices in the shipping industry.

The solution works perfectly without any users. The rules and policies are very good in the web category. You can allow or disable any sites. The diagnostic tool is very good.

There are some issues with logs and report limitations.

I have been using Sophos Cyberoam UTM for six years.

The product is stable.

I rate the solution’s stability an eight out of ten.

The solution’s scalability is good. 300 users are using this solution.

I rate the solution’s scalability an eight out of ten.

The initial setup is easy. Its configuration and management are much easier than other firewalls.

I rate the initial setup a nine out of ten, where one is difficult, and ten is easy.

The solution has a reasonable price.

I recommend the solution. The solution is easy to use and covers all the things in a single box.

Overall, I rate the solution an eight out of ten.

We work in the finance domain and use the solution for security firewalls. 

I believe it's the advanced security software that offers SMPP protection for the agent.

The reports need to be more detailed and granular. 

I have been using the product for four years. 

Sophos Cyberoam UTM is stable. 

The product is scalable. It covers 400 endpoints in my company, deployed in multiple locations. 

We contact our local partners for support. 

We have seen ROI with the product's use. 

I rate the product an eight out of ten. I think it's very beneficial, especially for our investment in our engineering team, like working on finance. It is beneficial for data privacy and security for our clients.