Sophos Cyberoam UTM Reviews

Sophos Cyberoam UTM is the #8 ranked solution of our top Unified Threat Management (UTM) tools. It's rated 2.9 out of 5 stars, and is most commonly compared to Sophos XG - Sophos Cyberoam UTM vs Sophos XG

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Sadir Omer
Real User
Assistant Engineer - Network Solutions at Sri Lanka Telecom Services
Jul 02 2020

What is most valuable?

Having a firewall solution with a data quota is very important when the bandwidth is limited, which really distinguishes it from other products. When it comes to small and… more »

How has it helped my organization?

In some companies, productivity is not as good because people are using sites like Facebook and YouTube. This can consume a lot of data without the organization being… more »

What needs improvement?

When it comes to web filtering and application filtering, it does not contain enough signatures to determine all of the sites that need to be blocked. This is something… more »

What's my experience with pricing, setup cost, and licensing?

This is a cost-effective solution compared to other vendors, such as Cisco.

Which solution did I use previously and why did I switch?

I have also worked with similar products from Cisco and I find them quite difficult to set up compared to this. Cisco also has training available, but I think that you… more »

What other advice do I have?

When we transitioned from Cyberoam to Sophos Cyberoam UTM, we were able to back up the rules and then upload them into the new solutions. It was easy to do and within a… more »

Which other solutions did I evaluate?

Our customers look at many options but they normally choose Cyberoam because of the data quota, as well as the competitive pricing. After you buy the device, you can get… more »
Mohd Adam Haikal Adbullah
Reseller
Senior Security Engineer at a tech services company with 11-50 employees
May 14 2020

What is most valuable?

I'm more inclined towards the conventional firewall. So for me, I'm more geared towards the standard firewall type functionalities as well as the web application firewall because that seems to work fine.

What needs improvement?

I would say there's room for improvement in terms of the GUI. Because it is better than some of the other standard firewalls. They have the drag and drop features. Also, their logging systems need improvement because their logging systems… more »

What's my experience with pricing, setup cost, and licensing?

Sophos is quite flexible when it comes to pricing.

Which solution did I use previously and why did I switch?

I previously worked with Nokia, Checkpoint, and FortiGate. Checkpoint is in the enterprise range, it is very high end. It's not a very cheap product compared because when it comes to pricing Checkpoint is very expensive. If you're comparing… more »

What other advice do I have?

I would just say keep it simple, don't make it too complex. Keep it simple and then from there scale it up. I would rate it an eight out of ten. To make it a higher score, Sophos should look at the virtual firewall feature because most of… more »
Find out what your peers are saying about Sophos, Cisco, Juniper and others in Unified Threat Management (UTM). Updated: October 2020.
442,517 professionals have used our research since 2012.
Real User
Information Technology Network Administrator at a comms service provider with 501-1,000 employees
Sep 16 2020

What is most valuable?

The most valuable features are the IPS and anti-spam functionality. The application filter is also very good. The interface is user-friendly.

What needs improvement?

Web filtering capability that allows the blocking of web sites needs to be implemented. We have had some issues with technical support, which is an area that needs improvement. Support for cloud… more »

What's my experience with pricing, setup cost, and licensing?

There are no costs in addition to the standard licensing fees.

Which solution did I use previously and why did I switch?

We did not use another similar product prior to Cyberoam.

What other advice do I have?

My advice is that if Cyberoam continues in the future then it is a product I recommend. However, my understanding is that the product will no longer be available next year. For people who want to… more »

Which other solutions did I evaluate?

This product is going to be at the end of life this year, so we are going to be looking at other devices and other vendors. The best product that we have tested so far is from Fortinet. My second… more »
Real User
Solutions Consultant at a comms service provider with 501-1,000 employees
Sep 04 2020

What is most valuable?

The most valuable feature is the layer three gateway protection.

How has it helped my organization?

This is a managed service, which means that the customer does not need to purchase hardware and employ a system integrator to install it. Rather, they just have to subscribe to it. The service includes reports that we provide to the… more »

What needs improvement?

Cyberoam UTM needs to have more certifications with third-parties, such as NSS Labs. The GUI is not very user-friendly and should be improved. One of our customers had trouble with the configuration and needed somebody to help manage it for… more »

Which solution did I use previously and why did I switch?

We recently had a customer that was using this product, although we later persuaded them to switch to the Fortinet product, FortiGuard UTM. The suitability of Cyberoam UTM depends on the required sizing.

What other advice do I have?

In summary, I don't think that Sophos Cyberoam UTM is a friendly product to work with, and I would recommend the solution by Fortinet instead. I would rate this solution a five out of ten.
Bhushan Tusuju
Real User
IT Officer at Hospital
May 18 2020

What do you think of Sophos Cyberoam UTM?

What is our primary use case?

We are using this solution for remote access to some of our devices.

What is most valuable?

The most valuable feature is the IPSec forwarding.

What needs improvement?

The VPN needs to be improved. Integration with the cloud needs to be improved.

For how long have I used the solution?

I have been working with Sophos Cyberoam UTM for two years.

What do I think about the stability of the solution?

The stability is fine and I haven't had any problems.

What do I think about the scalability of the solution?

Cyberoam seems scalable but I have not looked at all of the aspects.

How are customer service and technical support?

To this point, I have not used technical support from the vendor. When I have had trouble, I just review the site and…
NirmalKannan
Real User
IT Manager at a energy/utilities company with 201-500 employees
Nov 05 2018

What do you think of Sophos Cyberoam UTM?

What is our primary use case?

We are using this solution to act as basic firewall protection.

What is most valuable?

It's a VPN, and the single box solution serves all your needs like an application firewall. In addition, you can set the proxy server.

What needs improvement?

I think that it would be helpful to have advanced application layer security. It's time for Cyberoam to upgrade themselves and add new relevant add ons to their product.

What do I think about the stability of the solution?

Compared to other firewalls, it is similar to the same generation of products. It isn't great yet, but it will be.

What do I think about the scalability of the solution?

The scalability is not that great. I think that the Sophos XG product is more scalable than the Sophos Cyberoam. …
Robert Olsinski
Consultant
Managing Partner at O and O
Jan 30 2019

What is most valuable?

* Threat prevention * Support of the product by their support team was good; we had no threat issues when using the product in multiple locations.

How has it helped my organization?

It did the job well at several locations at an affordable cost. It was easy to maintain by the staff with better support before being acquired by Sophos.

What needs improvement?

Sales and support. The sales team is constantly being changed and after acquisition by Sophos, it was treated as a stepchild until they announced the end-of-life cycle with a path to Sophos XG product. We are now looking for options on replacing it and adding e-mail protection.
ReviewerTK258
Real User
IT Support Engineer at a wholesaler/distributor with 201-500 employees
Jan 14 2019

What do you think of Sophos Cyberoam UTM?

What is our primary use case?

My primary use case of this product is as threat protection services and it works well. 

How has it helped my organization?

This solution has improved my organization because it provides different angles. 

What is most valuable?

The most valuable feature of this product is the threat protection.

What needs improvement?

The reporting should be improved as well as the backup. 

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

The stability of the product is good. 

What do I think about the scalability of the solution?

The scalability of this product needs improvement.

How is customer service and technical support?

I have not used tech support. 

How was the initial

What is Sophos Cyberoam UTM?

Cyberoam Unified Threat Management hardware appliances offer comprehensive security to organizations, ranging from large enterprises to small and branch offices. Multiple security features integrated over a single, Layer 8 Identity-based platform make security simple, yet highly effective.
Sophos Cyberoam UTM customers
Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
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