Sophos Cyberoam UTM Room for Improvement

Sadir Omer
Assistant Engineer - Network Solutions at Sri Lanka Telecom Services
When it comes to web filtering and application filtering, it does not contain enough signatures to determine all of the sites that need to be blocked. This is something that higher-end firewalls are better at. View full review »
Mohd Adam Haikal Adbullah
Senior Security Engineer at a tech services company with 11-50 employees
I would say there's room for improvement in terms of the GUI. Because it is better than some of the other standard firewalls. They have the drag and drop features. Also, their logging systems need improvement because their logging systems sometimes look a bit complicated if you're not familiar with it. View full review »
reviewer1416480
Information Technology Network Administrator at a comms service provider with 501-1,000 employees
Web filtering capability that allows the blocking of web sites needs to be implemented. We have had some issues with technical support, which is an area that needs improvement. Support for cloud security sandboxing would be a helpful addition to this product. View full review »
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Abayomi Ajisefinni
Senior IT Officer at a non-profit with 201-500 employees
Sometimes, users are timed out intermittently. We have had trouble logging into the firmware. View full review »
Samaila Yusuf
Information Technology Officer at a non-profit with 201-500 employees
So far, I have not encountered any problems. I am not happy with my last pricing experience. The pricing could be better. I would like to see real-time alerts on traffic insights. View full review »
reviewer740283
Solutions Consultant at a comms service provider with 501-1,000 employees
Cyberoam UTM needs to have more certifications with third-parties, such as NSS Labs. The GUI is not very user-friendly and should be improved. One of our customers had trouble with the configuration and needed somebody to help manage it for them. The vendor needs to generally invest more in the development of this product. View full review »
reviewer1444476
Sales Engineer at a tech services company with 51-200 employees
It should have a better VPN client. We decided to find something different than Cyberoam because of the VPN client software. It would be nice to have a user interface not only in English but also in different languages. View full review »
Malick Thiam
Computer scientist at UCAO ISG Saint Michel
It's coming to the end of its life. I would like to change to another solution. Technical support could be faster. View full review »
Bhushan Tusuju
IT Officer at Hospital
The VPN needs to be improved. Integration with the cloud needs to be improved. View full review »
Robert Olsinski
Managing Partner at O and O
Sales and support. The sales team is constantly being changed and after acquisition by Sophos, it was treated as a stepchild until they announced the end-of-life cycle with a path to Sophos XG product. We are now looking for options on replacing it and adding e-mail protection. View full review »
Find out what your peers are saying about Sophos, Cisco, Juniper and others in Unified Threat Management (UTM). Updated: December 2020.
455,108 professionals have used our research since 2012.