Sophos Cyberoam UTM Room for Improvement

Once in a while, an unwanted email will slip in. You have to set your parameters to avoid that happening, but once in a while, an email has slipped past firewall. Once you update the firmware, you notice that it doesn't happen. If an email slips in, I get a little bit worried. I do get the report, but you just don't want that situation happening in the first place. When I look comparatively at certain products like Check Point - I haven't used Check Point but I have seen it in action - the people who have actually used it have confirmed that they have not had that experience before. However, I do know that Cyberoam is upgrading from Cyberoam to Sophos. I'd love to see the upgrade. I'd love to see a swap-out of the device. I should be able to swap out my device rather than I have to buy the whole unit again. One of the places that viruses spread is through the browser. Unfortunately, Cyberoam configuration is done through the browser. That makes the configuration process is easier. But if your PC is clean and you're configuring Cyberoam then you should have no issues in the first place. I've never used the console, so maybe that's an area of training that the Cyberoam should look into. That would enable me to configure the device without necessarily using a browser. But then again, if I am going to use a computer to configure it, my PC should be clean. View full review »

I am not sure there will be a another release of Cyberoam because it will be Sophos going forward. What could be included going forward though? I would like to see a better content management pack and also the website searching should be better. View full review »

They have some issues with email filtering. Sometimes, I have found emails that have passed through the firewall, so I contacted Cyberoam. They said, "Okay, we are going to update the signature in the next update you, you will not get it like this again." View full review »

There is a lot or room for improvement, because it is still not a fourth or fifth generation firewall. It lacks security features. I would say security is something that is not that appealing in this product, so that's where they can improve. View full review »

On-box sandstorm should be available. As of now, it is from their cloud. View full review »

Needs a mail alert/notification when the device loses any of its connections, during ISP redundancy implementation. View full review »

* Web Filtering using wildcards * Clarity on the firewall rules * Granular reporting features View full review »

I think that it would be helpful to have advanced application layer security. It's time for Cyberoam to upgrade themselves and add new relevant add ons to their product. View full review »

Perhaps the SSL VPN. We use different workarounds and find different solutions for it, depending on the client's needs. We shouldn't have to, we should just be able to use the product as it comes with Cyberoam, rather than having to revert to other products. View full review »

Sales and support. The sales team is constantly being changed and after acquisition by Sophos, it was treated as a stepchild until they announced the end-of-life cycle with a path to Sophos XG product. We are now looking for options on replacing it and adding e-mail protection. View full review »

The reporting should be improved as well as the backup. View full review »