"Mimecast certainly helped my customers reduce phishing emails."
"From an administrative point of view, Mimecast is a little bit cumbersome and difficult. It's not something that the end-user can easily find navigate themselves."
What is our primary use case?
My customer base is made up of small clients. They all fall between five and 10 users.
How has it helped my organization?
Mimecast certainly helped my customers reduce phishing emails.
What is most valuable?
Among my customers, there was a lot of traction for the archiving. The targeted threat protection was also quite useful.
What needs improvement?
From an administrative point of view, Mimecast is a little bit cumbersome and difficult. It's not something that the end-user can easily find navigate themselves.
For how long have I used the solution?
I've been using Mimecast for five years. I used to be a reseller, but now I've moved on to a different business.
What do I think about the scalability of the solution?
As far as I'm concerned, it worked exactly the same for a client that had one mailbox as it would for a client that had 500 mailboxes.
How was the initial setup?
I've never set Mimecast up. The technical teams did that. From my understanding, it took them about two days to set it up.
What's my experience with pricing, setup cost, and licensing?
Mimecast is expensive. It's a premium product. It sometimes could be a difficult sell because of the cost.
Which other solutions did I evaluate?
I don't have anything to compare Mimecast with because I haven't looked at any of the others yet to see if there is something comparable. But I would presume that by now there will be other products that can compare to it. To get security and targeted threat protection, one could potentially look at Sophos Central Email Protection. But they don't have an archiving solution. So one would have to go somewhere else to get an archiving solution. With Mimecast. at least, it's all available from the same vendor, if that makes sense.
What other advice do I have?
I would rate Mimecast nine out of 10. It's a brilliant product. It works very well. I've very seldomly, if ever, had any problems with it. It does exactly what it promises to do. At the same time, it is expensive. That's the only problem. And the price tag puts it out of the range of smaller businesses. That's where I think it falls flat. But I always tell people the same thing: If security is important to you, then certainly spend the money and get it, because Mimecast is a great product and it works.
Which deployment model are you using for this solution?
Disclosure: I am a real user, and this review is based on my own experience and opinions.