Sophos Email Appliance Room for Improvement

Majid Nassir
IT Manager at TAP30
For now, everything seems just fine feature-wise in the Sophos solution. But this impression may be because we are only using the product for six months. It takes time to discover what exists in the program and also for us to find any area to improve in a new version. We had some issues early on, like when we could not send to a specific domain even though we were not blocked. The support team checked the problem and solved it. Their response and effort in doing everything are just great and they solve all our problems. That was more due to our setup and inexperience with the product than something that needs to be repaired. It may be possible for them to improve on the options in reporting. If they can work on the reporting to make it easier to find the problems that need attention for troubleshooting, that would make our experience better. If they can improve just these two items that would be significant. View full review »
SeydouSidibe
General Manager at 3R Technologie
In the advanced version, you have DLP, Data Loss Prevention, but when you buy the standard version, you don't have it. One thing I would change is the number of users in the trial model. When you do the trial, you are stuck with only one hundred users. In my case, we wanted 200 users in the trial. In the end, we had to choose the 100 most important users. They should open up the trial version a bit more so that it's not limited to the number of users on the trial. View full review »
reviewer1222224
Manager ICT at a non-tech company with 501-1,000 employees
Sometimes there are issues with exchange and active directory integration. This could be improved. The solution needs to improve its CPNS. There are a few issues with integration that need to be addressed; this would help make deployment easier for new users. View full review »
Find out what your peers are saying about Sophos, Barracuda Networks, Fortinet and others in Messaging Security. Updated: December 2019.
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Hüseyin Sezgin Bilge
Technical Support Manager at Dataeky Bilisim
Occasionally the solution doesn't catch spam mail. They should work to correct this. There aren't enough advanced settings. They should offer more advanced options. View full review »
Find out what your peers are saying about Sophos, Barracuda Networks, Fortinet and others in Messaging Security. Updated: December 2019.
389,978 professionals have used our research since 2012.