Sophos Intercept X Competitors and Alternatives

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Read reviews of Sophos Intercept X competitors and alternatives

Mark Bonnamy
Technical Director at Ridgewall Ltd
Real User
Top 20
Jul 22, 2020
Targets issues more accurately, helping us to focus high-cost engineering resources more accurately

What is our primary use case?

We needed an endpoint security product and this was the one that we chose. We also use Cisco Umbrella, which fits in neatly with the endpoint as endpoints are moving, more and more, out of the office now. Traditionally, it's slightly harder to manage that, so we use Cisco AMP and Umbrella on those endpoints to secure them. It's almost entirely on-premise. Although there are some small cloud installations where we use it.

Pros and Cons

  • "If somebody has been compromised, the question always is: How has it affected other devices in the network? Cisco AMP gives you a very neat view of that."
  • "The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious."
  • "...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal."

What other advice do I have?

It's very simple to deploy, doesn't cause much in the way of management overhead, and does what it suggests. I would have no hesitation in recommending it. We obviously do, as we're selling it and have been using it for a number of years.
Mark Krishnan
Associate Director - Infrastructure Engineering at AFT
Real User
Top 20
Jul 19, 2020
Great protection, excellent customer service, and an easy to understand UI

What is our primary use case?

We primarily use the solution as advanced threat protection. It is used to protect all endpoints, servers, etc.

Pros and Cons

  • "The UI is simple and self-explanatory. Everything is easy to understand."
  • "Basically, they don't cover legacy OS or applications. That's the only issue we're concerned about"

What other advice do I have?

We're just customers. We don't have a business relationship with the company. I'm not sure which version of the solution we're using. The last time I checked, it was version 5.6. It is up-to-date, however. I get a report every so often saying, we've updated the sensors, or current version, etc. It's an auto-update and it does that. Whenever it's missing something or it couldn't reach an endpoint, the company will send me a report of that, saying these endpoints are not updated because we couldn't detect it on the network any longer. The only advice I would say to others considering the…
Roel Schreurs
System Engineer at Lyanthe
Real User
Top 20
Oct 27, 2020
The rollback worked flawlessly, saving me a couple of days of work

What is our primary use case?

It's for our regular laptop users, desktops, and our production servers. For the production servers we use it to make sure there is nothing coming from the outside. And for our regular users it works everywhere, so they can do everything with a laptop. It's a cloud solution. We don't have a large business. We have a lot of services but we don't have many users. Everything is in the cloud and we have about 20 clients or 20 agents for normal users in the Netherlands and we have between 100 and 200 users in the Philippines. The rest is for server safety.

Pros and Cons

  • "The best part of the agent is that users can't remove or disable it, so endpoints will be safe. I can control it from the portal. I can see when it's updated and I can push updates from the portal. The greatness of SentinelOne is that our end-users don't see anything to do with the agents. Some of them don't even know it's on their laptops. And that's a good thing."
  • "It's good on Linux, and Windows is pretty good except that the Windows agents sometimes ask for a lot of resources on the endpoints. That could be in the fine-tuning for scanning. In Mac, they are complaining about the same problems, that it's using a lot of resources, but that could also be that we have to configure what it is scanning and what it should not scan. Currently it scans everything."

What other advice do I have?

My advice is start working with it. You're going to love it. The biggest lesson I've learned from using SentinelOne is that security tools can be different. SentinelOne has taught me that you can do security in different ways. If it sounds expensive, I would not always say that it is expensive. We are a very small business. We don't have somebody who specializes in security. Our IT is just three people who do everything. That makes it difficult to say we are going to focus on SentinelOne and try to use it completely. We put it into use for malware security and that's it. We only have a…
Amir Afkhami
Country IT Logistics & Facilities Manager at DHL
Real User
Top 20
Nov 7, 2020
Straightforward to use with good licensing options and doesn't consume too many resources

Pros and Cons

  • "As a Japanese company, it doesn't have any restrictions on usage in our country."
  • "We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL."

What other advice do I have?

We're just a customer. We don't have a business relationship with Trend Micro. Trend Micro may be planning to launch a new product called Apex or Alex in January. However, right now, we are using the most current version of the solution which was launched in July. This version is compatible with Windows 10. We actually waited for this release to happen due to the fact that the previous versions of Trend Micro were not compatible with the latest Windows so we couldn't upgrade our Windows clients. We waited nearly three months, or maybe two months, so we would be able to upgrade our clients'…
reviewer1274184
Cyber Security Engineer at a tech services company with 11-50 employees
Reseller
Top 5
Mar 31, 2020
This product does not provide what it needs to or what it says it does for proper Endpoint Detection and Response

What is our primary use case?

My job position is Cybersecurity Engineer. We use the solution as an EDR or endpoint detection response. As EDR is, it is not the primary endpoint protection as it can not control the risk. This product is working as behavior monitoring for the end users. These monitoring products are not controlling the endpoint. For controlling the endpoint, you can use EPP (Endpoint Protection) products like Symantec Endpoint Protection, Trend Micro Endpoint Protection, one that was called OfficeScan — now the updated one is called Apex One — or other strong endpoint protection solutions like Sophos… more »

Pros and Cons

  • "The dashboard actually is good and it is simple."
  • "The product has major problems in almost every facet of setup and use including setup, configuration, lack of functionality, lack of stability, false positives, questionable reporting, inability to protect from randsomeware and poor technical support and development."

What other advice do I have?

I have a lot of baggage with this product because of problems I have with the customers, the implementation, the configuration, the settings — it is very, very troublesome. There are various players on the course now. Some solutions may perform better. I have had a bad experience with Malwarebyte in general. There are a lot of issues I have caught. I wrote these issues down to compile them and then I sent the information to Malwarebyte. Over some time, there was no improvement from the research and development or technical support from this vendor. I have only a few words about this product…
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