Intercept X Endpoint Initial Setup
WB
reviewer2095575
Service Delivery Lead at a tech services company with 10,001+ employees
It's not too difficult to set up, although I wasn't involved in this particular deployment. You just need to create and set policies. It is what it is. They could be more flexible in terms of policies.
View full review »NI
IT Enquires
IT Support Engineer at Tibbetts Group
The installation process is quite straightforward and easy. The process takes almost few minutes and requires not more than one person. In case the deployment is for everyone, one person might not suffice the task.
View full review »The initial setup of the solution is very easy.
View full review »Buyer's Guide
Intercept X Endpoint
March 2024
Learn what your peers think about Intercept X Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.
The solution gets maintained automatically.
View full review »The initial setup is straightforward. They have divided it into three categories: MacOS, Windows, and server. So, if you are installing it on Windows 10, you must download the Windows installer and select the Windows installer option. In Sophos Central, they have separated the installation files. The server-required files are separate, the client system files for Windows are separate, and there are separate files for MacOS.
View full review »The initial setup wasn’t that complicated. The interface wasn’t user-friendly compared to other brands. I had to establish the network from scratch, set up the environment, configure the devices, join the domain for group policy, and install the necessary software. That was the approach I followed during the implementation.
The deployment took 20 days for nearly 300 computers.
SS
Som Sharma
IT Manager at indian acrylics limited
I rate the product's initial setup phase a nine out of ten, where ten means it was a very easy process.
The solution is deployed on a public cloud.
For endpoint installation, it takes some time, but for agent installation, it takes a day to deploy the product. As a server-based tool, the installation takes a day to complete.
During the deployment part, there are some restrictions as well as the need to sign up with the console in Sophos Central. There are multiple options provided by the product and our company has to follow the on-screen instructions provided by the solution. I am not in a position to convey all the details regarding the deployment process.
The solution's initial setup process was straightforward.
The solution is deployed on a cloud that belongs to Sophos. Per machine, the deployment process may take around ten minutes.
The solution's maintenance can be done by one person who can be an administrator.
View full review »The solution’s initial setup is easy.
I rate Intercept X Endpoint ten out of ten for the ease of its initial setup.
SV
Sravan Vanama
Business Development Manager at Ampler Technologies
The initial setup is very easy. Customers choose the product because it has a user-friendly dashboard. It is not complicated. It is easy to understand. To deploy the tool, we install it in the client’s server and enable the policies they require, like USB filtering, URL filtering, and web control traffic. The customers have their own DLP methods. We enable it as per the requirements. Our service team is involved in the deployment process. It takes 40 to 60 minutes to deploy the tool. It is easy to maintain the product.
View full review »The initial setup is really simple. We install it in our active directory. It can be set up automatically.
It took two minutes, maybe even less than two minutes, and then it keeps updating on the back end. So users do not feel anything.
View full review »The solution is deployed on an on-premises model.
The initial setup of Sophos Intercept X is simple. The process can be done in approximately 10 minutes.
To install Sophos Intercept X, we followed these steps: firstly, we ran the setup, which prompted us to click on "next." Then, we were asked to choose the "install" option, which we selected. After that, the installation process automatically commenced and was completed.
MP
Mike Parsons
Senior CyberSecurity Architect and Mentor at BlueTeamAssess LLC
The basic setup is decent by itself. I have not had to do a lot of tweaking with either one of these products.
VB
Vinay Bhardwaj
IT Manager at One All Solutions
Deployment is easy and fast, requiring two to three people for configuration.
View full review »The setup is straightforward. If we're installing it locally on a computer that's just joined to the domain, it would require a script. Setting up the script is quite simple. Setting up, testing, and getting it right takes about half an hour. It works out of the box.
If we have to set up a computer that has not joined our domain, we must log on to the cloud portal and choose to protect the computer. We can download the file that we run on the computer. It's pretty straightforward. We don't need any external help. The deployment is seamless across our organization's endpoints.
Implementing Intercept X Endpoint is straightforward and doesn't require advanced technical knowledge. In terms of ease of deployment and management, I would rate it 9 out of 10, as it's very convenient and straightforward to deploy.Deployment can be done easily through the cloud console by downloading and installing the agent.
View full review »
JS
Juma Sakiel
Deputy Manager, Ict at Ushuru
The deployment is easy. I rate the ease of deployment a nine out of ten. The process is centralized. We have three engineers to maintain the tool. The frequency of maintenance depends on the alerts we receive about updates or viruses.
View full review »MS
Monil Shah
Head of Technology at Speed enterprises
The initial setup is easy. The server, the main server, is online. And then the agent is on the premises.
After online configuration, the agent installation takes only ten minutes. It is a very quick installation.
The configuration takes around two hours.
View full review »It has two components. While it is n the cloud, all agents are deployed on-premises.
View full review »The initial setup is quite simple and it will take a couple of hours.
View full review »CM
Cliff Matonda
System Administrator at Finlays
A new device installation is very easy. During installation, when you download the installation file from the web, the registration works so well, but the installation takes a bit longer for each of the vendors. I don't know whether it is because of the internet connection. It looks like it is the web installer that takes longer. I don't know if others have experienced the same issue.
We also had a few challenges during migration. Because we were doing a migration of the site, we wanted just to maintain what we were doing before.
View full review »The setup is straightforward. It is not overly complex or difficult.
The deployment was pretty quick. You just have to set up the policies. Depending on the additional policies you have to set up, it may take longer.
View full review »DB
Darren-Braithwaite
Head of IT at International Tennis Integrity Agency
The initial setup is straightforward.
View full review »BW
Bryan Wei
Director of Platform and Information Security at Brace Software
I have been using Sophos Intercept X for over two years, in the beginning, the initial setup was straightforward but because they do not fully support the Apple platform, or they're pretty slow at supporting the Apple platform, the latest version supporting Apple is a little bit cumbersome to use. You need to walk the user through the process with some specific instructions or help the user directly. It's not as easy as it used to be.
I would rate the implementation process of Sophos Intercept X a four out of five.
View full review »ZE
ZaherEL Bsat
Pre-sales manager at National Information Technology Company
The setup is simple and straightforward. However, you must have at least an operating system that supports it, if not the most latest version of Windows. I don't mean XP or Vista, but something that is already supported, because Microsoft doesn't even support all of the operating systems. As a result, you won't be able to use it on Windows XP or Windows 7. It must be a current operating system, such as Mac, Linux, or Windows.
If you have a small environment, you need one person to maintain it. If you have a large environment, you need two or three. It really depends on when you want to complete it. If for example, you have a building and you want to build it in one year, you will need 20 to 40 people to maintain it.
If you have a building that you want to be built within 10 years, you can have two to maintain it. It all depends on the environment, the customer, and the deadline set for the project's completion.
View full review »Sophos Intercept X could improve on its setup process. They could make it easier to have a baseline set up for the system, or at least provide more understanding of what the baseline is when you first install it. This could be a matter of lack of training on my part, but it's difficult to receive training on solutions that are not Cisco. Cisco is the only vendor with classes or courses.
When we set it up, we made very few changes from the baseline setup, and mainly that's to allow other software to operate. Sometimes the endpoint security software interferes with your software that needs to be running in addition to the bad software. You have to set up and configure the software and the policies to allow for the software you want to operate.
View full review »RS
Rajesh-Singh
CEO & MD at Gurjartech
If you have more than five years of experience in network security or network administration, it is easy, but if you are a fresher, it is very difficult.
In terms of duration, it takes two days for it to be completely functional in production. Just connecting it doesn't take more than three to four hours.
View full review »RR
RAJESH KANNA RAMACHANDRAN
IT Director at RHT CAPITAL PTE. LTD.
There are always some glitches during the initial setup process, but the product has a strong technical team to handle the issues.
View full review »RS
reviewer2384883
Network and Security Engineer at a security firm with 11-50 employees
Configuring Intercept X is generally straightforward and user-friendly. It is designed to be easy to understand and use. I would rate the easiness of the initial setup as an eight out of ten.
The deployment time for Intercept X varies depending on factors like network complexity and organizational policies. Typically, for around 100 users, it can be completed in a day or two. Maintenance is generally straightforward unless support assistance is required, which can sometimes be challenging to coordinate.
MD
reviewer1408359
Head Of Information Security at a manufacturing company with 1,001-5,000 employees
The installation process is very simple and straightforward. It's not overly complex or difficult. A company should have any issues handling deployments.
View full review »The initial setup is not complex. The deployment and testing took us one month.
You start by deploying the server, and then you can install or deploy an endpoint. There are many ways to deploy endpoints. A roaming user can use just the email with the link, or the support team can move the endpoint or assist the user by phone.
View full review »MM
reviewer1500162
Chief Information Officer/Senior Vice President at a tech services company with 51-200 employees
We had some initial problems with our deployment, and it was more around uninstalling Sophos Basic and installing Sophos Intercept X.
Its setup was rather complex because we support different clients, and the configuration of the PCs of each client is different. If every PC is the same, the initial setup might be straightforward, but we support over 30 different campaigns, which makes it challenging. We were able to deploy it for 2,000 or 3,000 agents, but it was not as seamless as we wanted it to be. It ended up taking four or five months.
MP
Mike Parsons
Senior CyberSecurity Architect and Mentor at BlueTeamAssess LLC
The initial setup was a piece of cake. It wasn't complex at all. It's very straightforward.
View full review »MR
reviewer1551411
Technology Infrastructure Manager at a non-profit with 201-500 employees
It is very easy to set up.
View full review »CG
reviewer1265688
Manager of Information Security at a healthcare company with 1,001-5,000 employees
The initial setup was straightforward.
View full review »MA
Mohamed Y Ahmed
Technical & Pre-Sales Manager at GateLock
The initial setup is very straightforward.
View full review »ZI
reviewer1729950
Inside Solutions Architect at a tech services company with 1,001-5,000 employees
The initial setup is straightforward in terms of the ability to integrate with an active directory and add users and put them into a default profile. You have to do a bit of learning to know which additional settings to activate sometimes, but the default settings are a good start.
VM
Vuli Moyo
IT Technician at Zimbabwe School of MInes
The initial set up for me was not an issue. I found it to be simple and straightforward, although I cannot recall how long it took, as it has been a while.
View full review »On a scale from one to five, where one is complex and five is easy, I'd rate the initial setup at four. This is because sometimes you'll get a popup asking you to reboot, but actually, if you've installed it a few times, you know that you have to reboot it after the installation. So, there are a couple of popups that don't make it seamless.
If I've got 10 new workstations with a new client and I've sold them 10 licenses and one server, I will have that set up in the cloud as soon as I get the license. It will probably take half an hour to set that up. I can then start adding computers instantly. To install 10 computers, it would take about five hours.
View full review »The installation is very easy. If someone is not on the network, you can send them an invite by email and they would only need to install the agent, and everything will work perfectly.
The time the installation takes depends on the internet connection. Sometimes it takes only five minutes and other times it can take up to 10 minutes. It all depends on the connection because it has to download the installer.
View full review »AA
AbedEl-HamidAl-Wahidy
Technical Support at a tech services company with 11-50 employees
The setup was simple. I deployed this by myself. Though my team and I got some help from the vendor for new features that I didn't know about.
View full review »SB
reviewer1581882
Sr Manager - Information Security & Researcher at a tech services company with 1,001-5,000 employees
The installation of the solution is straightforward and took approximately two days for tuning.
View full review »SG
reviewer1480314
Senior IT Analyst at a insurance company with 51-200 employees
We've found the initial setup is pretty straightforward. It's not overly complex. We didn't have trouble setting everything up.
View full review »EG
reviewer1364232
IT Manager at a construction company with 201-500 employees
Initial setup for the cloud is very straightforward because it's managed by the company. It's just a matter of downloading the agent and installing to your end point. The on-premise implementation is more difficult, particularly if you're not familiar with it but the support is very helpful. I believe there's a way to roll out without the need to visit individual users. I believe they integrate with an active directory, and then post from there. Deployment time depends on availability of the user's desktop or and/or laptop. If it's on premise, you can push that one, it would take less than 15 minutes. To deploy in a company would take less than a month.
CG
reviewer1265688
Manager of Information Security at a healthcare company with 1,001-5,000 employees
I think the initial installation and setup were very straightforward.
Once the rollout started, we had to incorporate 1500 devices — and that is just the desktops alone. It probably took about two months. The amount of time it took was because of the scale of resources dedicated to onboarding the solution. It was not because of distribution.
JT
reviewer1265718
Founder at a tech services company with 1-10 employees
The initial setup is probably straightforward but there are times when it could be difficult. We are about to do a project where we are going to have to replace a Symantec product. We will see how hard that is to do. The potential problems have more to do with a question of how difficult it is to remove Symantec completely than it is about installing Sophos. There is a tool from Sophos for doing a replacement. We had not used it before so we will get to see how well it works.
The deployment is quick. It just depends on the environment. If you have a lot of remote sites, that could take more time. If you got to replace something, you never know how hard it is going to be because of how another product sets down its roots. There is a point where you have to just do as well as you can and then deal with issues if any arise.
DC
reviewer1871745
Managed Services Mng at a computer software company with 1,001-5,000 employees
The product's deployment is easy and straightforward. The tool's deployment is quick and gets completed in an hour.
View full review »TT
reviewer1785597
IT Manager at a financial services firm with 51-200 employees
The initial setup is a lot harder than, for example, Carbon Black. It's more difficult and complex. Its implementation isn't exactly easy.
It took us a few months to finally get it set up. We ran into some issues.
View full review »It's a big issue that there isn't a way to do remote deployment. It's actually difficult because you have to depend on a third party to make sure it actually works. I'm inexperienced on third party use, and it becomes very tedious and almost unmanageable. We have to start helping customers fix their issues at no cost.
The solution requires maintenance, but it is automated.
View full review »The initial setup is not difficult to manage. It's very easy and very straightforward.
With six people we were able to complete the setup.
So far, the maintenance has been little to now. The deployment that is connected to the internet automatically updates, and sort of maintains itself.
View full review »I found the implementation process sot be easy. It wasn't a problem at all. I did not find it to be overly complex or difficult.
We have administrators and managers that can handle any technical stuff.
View full review »For the installation of Sophos Intercept X, we had to ask support from their sales staff. The installation process didn't take much time, as it was completed within an hour.
View full review »I don't set these products up, but they look pretty straightforward and simple to set up. The deployment of 5,000 users happened in around six hours. The deployment was obviously automated a little bit.
MN
Majid Nassir
IT Manager at a tech services company with 201-500 employees
The setup of Sophos Intercept X was straightforward. Our deployment took about two days, each day six to seven hours of work.
View full review »The installation is straightforward, but occasionally, you encounter issues, and you have to perform the installation again.
We have two or three administrators to manage Sophos Intercept X.
View full review »JK
Jeevan Kumar
Technical Manager at Digital World
The initial setup is straightforward. The installation is easy, and it's faster than SAP.
Sophos Intercept can be deployed in a couple of minutes.
It will take one hour to deploy it for a firewall, and only 15 minutes for the endpoint protection.
We need one engineer to deploy this solution.
View full review »EA
reviewer1452492
President at a tech vendor with 1-10 employees
The initial setup isn't too difficult. Once you learn it, it's pretty straightforward.
There is a learning curve, and if you haven't learned it, and I would assume this is the same with anybody's product, then you're not really sure what options you want to enable and not enable and so forth. If you turn on too much stuff, let's put it that way, your end user's computer ends up running slowly. You have to be smart about what you're doing.
CB
reviewer1291920
Head-Information Technology at a real estate/law firm with 201-500 employees
The initial setup is straightforward.
View full review »FZ
reviewer1238874
Network Administrator at a tech services company with 51-200 employees
The initial setup for the product is not simple. It is medium to complex to install and setup.
After deploying it takes only me and the customer team for maintenance. Really one person can do it. So there is just one person at my company and I have communication with one colleague at the customer site.
ET
EmanTaky
Senior System Administrator at KnowledgeNet
The installation is straightforward.
View full review »MI
Mike Ignacio
Associate Vice President - IT Corporate Support, IT Security, and Data Privacy at a outsourcing company with 10,001+ employees
The only issue we had with Sophos during installation was a problem around removing old versions of Sophos products from machines so that we could properly install Intercept X. There seemed to be some residual aspects of the older version, and that affected our ability to install the newer version. It was quite a headache for us.
View full review »The initial setup was not very user-friendly, but it improved during the evolution. It was rather difficult at first. Our deployment took half a day. Especially if we consider the Intercept X inside the final solution. We had to plan the setup. It all depends on the number of clients, of course. We did everything by ourselves because we are certified partners; we don't need external consultants.
View full review »JR
reviewer1166514
Founder and Managing Partner at a tech services company with 1-10 employees
The initial setup is very straightforward.
In the centrally managed environments, you create a downloadable install that you can either email to the end-user or, can have available on thumb drives for customers to install. Once it's installed, it's automatically kept up to date with the most current version.
View full review »DS
Darshil Sanghvi
Consultant at a tech services company with 501-1,000 employees
The initial setup was straightforward and easy.
Since prior to using Sophos Intercept X we were using the on-premises solution of Sophos Central, our use has exceeded two years.
The deployment took from five to ten days.
AD
reviewer1629057
Engineering Manager at a manufacturing company with 51-200 employees
The solution was installed together with Endpoint, as a single agent, meaning the licensing covers two products. Similar to Endpoint, the installation was very easy.
PK
reviewer1252554
System Integrator, Sr Security Engineer at a tech services company with 51-200 employees
Its initial setup is fine. If an end-user is using an old OS version, you need to download the latest patches and all other things. For Windows 10 and higher versions, only the client is downloaded from Sophos Central, and it will automatically sync with the cloud.
AR
Andrey Rogov
CEO at a government with 1-10 employees
The initial setup was complex. Our deployment took six months to one year. It took us around one year to fully set up Sophos and get it running to take action for work.
MB
reviewer1644681
Founder, Director at a tech services company with 1-10 employees
The solution is pretty straightforward and very easy to configure.
Installation took no more than two or three minutes.
View full review »JS
reviewer1596480
eResearch Solution Architect at a educational organization with 1,001-5,000 employees
The installation was fine.
View full review »AD
Ashis Das
Hybrid Cloud Engineer at a tech services company with 51-200 employees
The initial setup with the centralized console was a little bit challenging. It wasn't complex per se, however, due to the fact that the instructions weren't clear, you can get stuck at certain points. I opened up a case for support, and at that point, I was able to get under the console. You could say the onboarding of additional administrators was a challenge. The centralized console was also a bit difficult.
After that, the implementation was pretty easy. You simply remove the old one, add the new one, and then, with the new one, you could send the user an email link, or you could send them a path to where the software is.
View full review »EA
reviewer1418319
IT Infrastracture Consultant at a healthcare company with 201-500 employees
The initial setup is very simple. We were able to install it in a few minutes and then it automatically begins detection. Completing the initial scan involves rebooting the computer a couple of times, so it takes a little while to complete and clean out the malware if it is there.
View full review »VS
V.S. Shetty
Head IT (Infrastructure) at Nilkamal Ltd
It was easy. On the client-side, it hardly takes 15 minutes.
View full review »AM
reviewer1625292
Creative Head/Director at a marketing services firm with 1-10 employees
The solution is easy to install. Downloading time takes only 15 minutes.
View full review »DF
Diego Ferruz
Country Manager at a tech services company with 1-10 employees
The initial setup can be challenging for those that come in blind with no prior knowledge of the solution. That said, we're pretty knowledgable, so we went in knowing the product and therefore we didn't really have trouble in that sense.
You need to make the deployment, and you need to put the agent in the workstation. That is the most difficult part of the solution. If the company is not centralized, the deployment of the solution is hard. That can be true for any product, actually. However, if you have some solution, for example, to make the deployment of different software for you, you can make the deployment easier. That way, you can centralize the configuration, and set the configuration for the complex platform.
For us, it took two weeks to a month to deploy the solution with the assistance of a software platform. However, that can vary according to the company and its size and environment.
View full review »AK
Amir Kasem
Technical manager at Andalusia Hai Aljamea Hospital
We don't install Intercept X in all devices, we do it for ourselves and the customers do their own deployment. It took around two hours for implementation within the company.
WK
reviewer1461399
Manager at a real estate/law firm with 1,001-5,000 employees
The setup was simple. It took us about one day to set up and configure the software.
View full review »GL
Gabriel Lomeli
Infrastructure Manager at a tech services company with 51-200 employees
The initial setup is easy.
View full review »AM
Ahmed Mohamed Abdelmaged
Network Security Engineer at Andalusia Hai Aljamea Hospital
The initial setup is very straightforward. All of the features for deployment take only about ten minutes to fifteen minutes to install at most.
View full review »LR
LuukRos
Consultant at a tech services company with 5,001-10,000 employees
For our customers, the deployment of Sophos Intercept X is easy and it's easy to manage.
View full review »KC
reviewer1591350
Administrator
The initial setup was easy.
MT
reviewer1439172
Project Manager at a tech services company with 11-50 employees
The initial setup is straightforward and not complicated. Deployment-wise, this solution is okay. It is easy to get the agents up.
One problem is that we want to know if there is a way to deploy the agent without going to every machine if I am upgrading from another product. Locally, I have to go machine by machine to complete the installation.
View full review »KN
reviewer1483797
Service Delivery Engineer - Network Security Lead at a tech services company with 51-200 employees
The installation was straightforward.
It took a day and a half.
The deployment for a medium enterprise can be done by one engineer unless they are deploying several appliances.
View full review »WS
reviewer325866
Founder and General Manager at a tech services company with 11-50 employees
The initial setup has a moderate amount of difficulty. It's not too hard or too easy.
I'm not sure how long deployment generally takes, however.
View full review »RM
reviewer1697340
Team leader Modern Workplace, Senior Solution Architect at a tech services company with 11-50 employees
The installation is straightforward. It can be done in five minutes.
We need one engineer to deploy and maintain this solution.
View full review »The initial setup is easy.
View full review »MR
Mandar Raut
Technical Engineer at a tech services company with 10,001+ employees
It is very easy.
View full review »MA
reviewer1416969
Network Engineer at a tech services company with 201-500 employees
Intercept is easy to install. There is not a lot to do in the setup for a cloud product of this type.
View full review »Buyer's Guide
Intercept X Endpoint
March 2024
Learn what your peers think about Intercept X Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.