Sophos Intercept X Pros and Cons

It is a practically maintenance free intelligent system that independently protects environments from malicious attacks.

A valuable feature offered by Sophos is called Naked Security, and it entails the control managed by the firewall on the site regarding the desktop client interfacing with our cloud client.

All of the features are very important for anyone who is supporting a large number of computers.

The most valuable feature is the supervisory side of it where we can watch the throughputs, and even the loading of the device, to see how much traffic is happening.

We use Sophos Intercept X for Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS) in our organization.

It is easy to change the size of its capabilities, i.e. to expand processes or scale the size of users.

The most valuable features are the range and restriction.

We most value the price and interface quality with Sophos Intercept X. We focus on solution quality.

After that, the client switched to Sophos to get the protection they lacked. It either works or it doesn’t and Sophos works.

The forensics within the solution are quite good. The ransomware mitigation is also impressive.

The product defends very well on its own but could possibly use enhancement in giving users more controls.

The initial setup was not very user-friendly.

The price of this solution can be improved.

In terms of the site-to-site VPN elements, they tend to concentrate. It's quite simple when there are Meraki devices at both ends of the VPN but if there is another user at one end, on another device, it can be a bit tricky. So they could really simplify that process a bit.

They should work on the logs and events. Sophos Intercept X needs to increase the interface test so that it can export to a live event.

Technical support can be improved. There could be shared support, i.e. where someone in Egypt can respond.

To be a perfect product, the price would have to be a bit better.

Sophos needs to create a YouTube channel with educational material for technicians or engineers.

They might want to offer an MSP model for licensing, to offer the solution as a software as a service.