Intercept X Endpoint Reviews

I am not in the office at the moment and would have to check which version we are using. 

We have a firewall, for which we will be adding support and integration capabilities. 

Through Sophos Central I would like to see the ability to zero in and produce a report about the challenges being faced by a particular machine and user, to know if a virus is appearing only on that specific machine or also on others. This way I could know if a virus or issue is a result of an identifiable program that the user may have downloaded. 

Also, while the tamper protection is a very good feature, it requires of me to first login to Sophos Central and then look for the Sophos protection password for the particular machine I wish to use. While this is definitely good, this could pose an issue when the internet connection is not working up to speed, something which is occasionally problematic for some of us here in Africa. 

I have been using Sophos Intercept X for three years.

From what I can observe, I would say that the solution is stable. 

The solution is scalable. 

You provide us with technical support through our partner relationship. 

The initial set up for me was not an issue. I found it to be simple and straightforward, although I cannot recall how long it took, as it has been a while. 

I would recommend the solution to others.

I rate Sophos Intercept X as a ten out of ten. 

Sophos Intercept X is the antivirus protection of my choice and my client's choice because it does not only malware, antivirus, and Trojan protection but also anti-exploit protection. It has a quarantine process as well. It does all of the usual antivirus plus the anti-exploit and anti-ransomware processes.

One reason why I have stuck with Sophos is because it grabs it and deals with it, and if it's known malware, it can quarantine it or delete it.

I look at all my network workstations and laptops, and if any one of them has some issues with updates or receives a notification, then the server console in the cloud will send me an email as well.

I like it's user interface, cloud integration, and the GUI. It's easy to work with it with clients.

I also like Sophos Intercept X because I can install it on a computer, and if it's set for tamper proof, then nobody can uninstall the program.

As for improvement, more notifications or emails about what to watch out for globally would be nice. For instance, information about the spread of a current phishing campaign or ransomware would be very helpful. I find that I have to dig in the back to find out what is happening on the global scene for things to be aware of.

I've been working with Sophos Intercept X ever since it was released three years ago.

It is a cloud solution. The installation is local on the device, but it communicates to the cloud where the cloud server manages the reports, notifications, and licensing.

My impressions of the stability of Intercept X is that it's excellent.

The scalability is not a problem at all.

I've received really good technical support. They're amazing.

I've had experience with other antivirus programs such as Trend, Norton, and McAfee, and they just flag it and indicate that you are infected. However, Sophos has always taken care of things. This way, if my users don't know what to do with a popup, at least I know that Sophos will just grab it, quarantine it, and protect the user.

Sophos is easy to install and easy to manage, and I have had no issues with it. I've had better protection and quarantining features with Sophos Intercept X.

On a scale from one to five, where one is complex and five is easy, I'd rate the initial setup at four. This is because sometimes you'll get a popup asking you to reboot, but actually, if you've installed it a few times, you know that you have to reboot it after the installation. So, there are a couple of popups that don't make it seamless.

If I've got 10 new workstations with a new client and I've sold them 10 licenses and one server, I will have that set up in the cloud as soon as I get the license. It will probably take half an hour to set that up. I can then start adding computers instantly. To install 10 computers, it would take about five hours.

My team and I implement it. We also, sometimes, walk a client through the process remotely.

Sophos Intercept X is a good protection service package for small businesses and large corporations. You can have two computers, five computers, or 5,000 computers, and it'll be just as easy to manage.

I haven't had any issues with ransomware since I began using anti-exploit. I trust Sophos Intercept X and rate it at ten on a scale from one to ten.

We are using Sophos Intercept X for endpoint protection.

Sophos Intercept X is a very effective solution and its being cloud-based is a benefit. Wherever my users are, I can apply policies to them. In the era of mobility, when users are out of the office or they're in different locations, it doesn't matter. 

Whenever a user gets infected, as an admin, we get notified. We have many options to pick from, the ability to send policies to the endpoints is a very good feature that they have.

Whenever there is an update all the agents on the end-users systems automatically update.

We have the option of caching updates on the network, which allows us to save on bandwidth. For example, if we have 100 people in the office, we can deploy an internal caching server or a message link server, so not all computers need a connection to Sophos onto the cloud.

Sophos Intercept X integrates with their other solution very well, such as the XG Firewall. The feature is called Synchronized Security.

From the management side, we receive detailed information. Sophos has many features, such as Threat Hunting but that comes with the XDR version of the solution. There's Sophos Intercept X and then there's Sophos Intercept X with XDR technology. We bought the XDR and then now the MTR, Managed Threat Response version available too. They have different packages for clients which gives them different options to pick from. If Sophos could combine more features into one package it would be beneficial.

I have been using Sophos Intercept X for approximately five years.

Sophos Intercept X is highly stable.

I have found Sophos Intercept X to be scalable.

We have approximately 40 clients using this solution.

I'm a Sophos certified architect to myself, and as a partner, from the vendor, we have excellent support. We have not had a problem with the technical support, they are always available for communication, such as online chat or on-call.

We have used Kaspersky, ESET, Bitdefender, and Symantec solutions.

The installation is very easy. If someone is not on the network, you can send them an invite by email and they would only need to install the agent, and everything will work perfectly.

The time the installation takes depends on the internet connection. Sometimes it takes only five minutes and other times it can take up to 10 minutes. It all depends on the connection because it has to download the installer.

The end-user can install the solution themself. It is very easy. It is only a two to three-step process it is complete. 

Many people are using this solution and some customers don't even have IT managers, we provide them manage services I this case.

The solution has great protection against anti-ransomware and all of the zero-day threats. The ROI is very good.

There is a license required to use this solution.

If it's a managed services provider contract that we have with the customer, then they pay monthly. Depends on the customer, what the requirements are. They can pay either monthly or annually to us, but we have to pay annually to the vendor.

Before choosing Sophos Intercept X we evaluated Kaspersky, ESET, Bitdefender, and Symantec. For some of our clients who are using the other products, now they've shifted to Sophos Intercept X.

I would recommend this solution to others.

I rate Sophos Intercept X a ten out of ten.

We currently have about 13 staff using Intercept X. We use it to secure and protect our devices as well as monitor projects and do some product reviews. You can also use it to block devices as needed, like if you just want to block a work point category.

Intercept X's smart prevention it's very good as so are its machine learning capabilities for troubleshooting channels and files.

Intercept X needs more reporting and device management features, so I can get messages from PCs that let me know if I need to do something with them. For example, they could add a report that shows me the versions of the devices on the infrastructure server, so I can make sure all the devices are updated. 

I've used Intercept X for three years.

Intercept X is good in terms of both performance and stability. It's not constantly updating the device or using up too many resources.

I would say that Intercept X is easy to scale.

Sophos support is very good. I don't talk to them that much, though. I can usually handle everything because it's not complicated. However, in the past, I have contacted support because there were some features I didn't know how to use or configure. 

The setup was simple. I deployed this by myself. Though my team and I got some help from the vendor for new features that I didn't know about. 

I would rate Intercept X eight out of 10

The primary use of the solution is to block threats. It contains a quick queries engine that can help us figure out where all threats are coming from.

The most valuable feature of the solution is that it is less hash-based than competitors.

I would like the solution to have more functions and to be more user-friendly. 

In the next release, the solution could have more use cases. For example, protection against ransomware.

I have used the solution for approximately one month. 

I find the solution to be stable and secure. However, there are some operational issues with the hashing algorithm.

We have 7000 uses in our organization using the solution. 

I have used Falcon CrowdStrike and Kaspersky.

The installation of the solution is straightforward and took approximately two days for tuning. 

The solution was deployed by the vendor team, using approximately three administrators.

The solution requires an annual subscription. 

I rate Sophos Intercept X a seven out of ten. 

We have deployed Sophos Intercept X in our environment, both on desktop as well as server environments. We have set up policies in Sophos. For example, there is a web console that can allow or block websites, and you choose what peripheral control you want your desktop environment to connect to. 

We use threat protection and we configure the settings to what we want to enable or disable on a particular device. If a device had a threat on it we can disable the device. 

The application control allows us to limit the application that users can install on their devices.

The most valuable feature is the CryptoGuard in Sophos. In a case of a ransomware attack, this feature comes into action to protect us. Additionally, the under interface, customization, and integration are very good.

I have been using this solution within the past 12 months.

The solution is stable.

The solution is scalable.

We have approximately 450 users in my organization.

The technical support is good.

You are able to purchase more licenses for the number of devices or servers that you require.

There are many other features available but our license does not include them, such as XDR, which is endpoint detection and response. We have not explored the new features as of yet but plan to in the coming future.

I rate Sophos Intercept X a nine out of ten.

We primarily use the solution as endpoint protection as well as for endpoint detection and response. It's like an EDR. It's basically used to prevent ransomware.

I would say that it's difficult to really say how it's improved our organization. We had never actually been hit by a ransomware attack prior to installing Sophos and never had Sophos tell us that we're experiencing one. That said, it's very important to be protected. Getting attacked would be a disaster.

We were looking for something that could sense ransomware attempts, to encrypt files, and cut off and reverse attacks as well as alert us to issues. That's what the Intercept X is designed to do. It's very good at security and protection. It offers very good reports.

The initial setup is simple.

The biggest feature that's on the server version that we're using, the EDR, is the ability to push data on threats that it's seeing over to another management platform, like a managed detection response service. It's nice that it's possible to do this and we don't have to pay so much attention to the alerts. They can for us.

It's a challenge to do system maintenance work on a notebook. You always have to disable Sophos first. Otherwise, it thinks you're a virus. It would be ideal if there was some sort of setting where you could warn the system it's just you in there doing routine maintenance.

I've used the solution over the last couple of years. However, I haven't used the product too heavily.

The stability is relatively good. We've had a few false alarms, however, there's nothing major that's happened so far. It seems free of bugs and glitches. It doesn't crash or freeze. It's good.

I haven't personally tried to scale anything. It's probably pretty scalable because you don't have an appliance. Appliances have limitations as they have a set size or capacity. It is a cloud-based console, therefore it can probably scale pretty well.

We have 80 people in our organization and everybody uses the product.

I'd rate technical support pretty high. I'd give them an eight out of ten. They're helpful. They are knowledgeable and responsive. We've been satisfied with the level of attention we get when we need them.

We didn't have anything previously for anti-ransomware. We just had the Kaspersky antivirus. However, it wasn't able to detect ransomware specifically. Therefore, we put Sophos Intercept X on to do that.

We've found the initial setup is pretty straightforward. It's not overly complex. We didn't have trouble setting everything up.

We're using the latest version of the solution.

We've got Sophos Intercept X on the notebook computers along with Kaspersky and then on the servers it's only Sophos EDR, which has both antivirus and Intercept X. All are bundled together.

The console's on the cloud and that's just installed on the clients, however, they all communicate with a self-hosted JIRA cloud console.

I'd advise those considering the solution to probably just go with the antivirus portion as well. That way, you've got it all under one console. We're juggling two consoles, Kaspersky and Sophos. It would be easier if everything was under one.

ON a scale from one to ten, I'd rate this product at a nine. We've been very happy with it.

The main use cases of this solution are for protection from ransomware and malware. Although we don't have EDR because of its high cost, we do have the capability to filter the website. Our use case is more about capturing crypto and the like that can encrypt files. I'm a system administrator and we are customers of Sophos. 

I've found that the most valuable feature is the anti-virus that captures malicious threats and the next generation firewall which is more aggressive in terms of not only looking for viruses, but also for SaaS and the movement of equipment. If something strange comes up we're automatically notified and it's either blocked or quarantined. It enables you to prevent future viruses and enables us to inform the user of malicious websites they have visited.

To date, we haven't had any incidents related to viruses or any types of attacks and we barely get any false positives. It's good to know that any malicious anti-virus detected is automatically blocked, although it makes things more difficult for our IT department.

There is an issue when deploying on cloud because it needs to be done manually. For an enterprise company that can have 10,000 or even 50,000 end users, it's a lot to deploy manually. An additional feature they might include would be the ability to control the lockdown on hardware; to control all the entry points such as a USB, a camera or any external storage. 

I've been using this solution for three years. 

I think this solution is stable. It doesn't allow you to do anything that may cause a problem. If you try to download something that is prone to hacking, the solution won't allow it. It's important to use the admin lock to prevent malicious programs being downloaded. It's good at preventing remote users from downloading malware. 

The solution is very scalable because they don't generally deal with small size office deployments of 10 or 15 users. The solution can scale to 100,000 or even up to 200,000 users.  

Initially we didn't have phone support, but now it's part of the enterprise portfolio which we have. We only use the support if we have an issue with the server. It's the benefit of the cloud, there are no concerns about the server whereas on-premise you need to synchronize your server or upgrade the new version to get those features.

We migrated from Symantec enterprise to Sophos and SentinelOne. The approach is the same for all of them. 

Initial setup for the cloud is very straightforward because it's managed by the company. It's just a matter of downloading the agent and installing to your end point. The on-premise implementation is more difficult, particularly if you're not familiar with it but the support is very helpful. I believe there's a way to roll out without the need to visit individual users. I believe they integrate with an active directory, and then post from there. Deployment time depends on availability of the user's desktop or and/or laptop. If it's on premise, you can push that one, it would take less than 15 minutes. To deploy in a company would take less than a month. 

If you start with the standard solution, move to Intercept X, and then go to the EDR version, it's almost double the price in comparison to other vendors. It's a choice for any company. Check Point's SandBlast, for example, has two payables but the additional payable includes encrypting your hard drive - not everyone needs that feature. 

This is a good product but it comes at a high price. As a result, I would rate this solution an eight out of 10.