Sophos Intercept X Room for Improvement

Mohamed Y Ahmed
Technical & Pre-Sales Manager at GateLock
I guess really the best part of the package is the same thing that could use the most improvement. The machine learning is good and it is already developed in the database and its engine. I guess they already have processes to cover more intelligent attacks. I am not sure about the improvements possible in this area. They have developed it to discover new attacks. But it is just an engine. There are no features that users have to look inside it. I think allowing more user modification could improve this at least for purposes of customization. But I don't know if it is possible and it is just to continue to improve on what already works. As far as added features, I would like to see some type of event management in the product. It should not just depend on the logs only. It would be something to deal with the events on PCs in a similar way to enhance the effectiveness of Intercept X and EDR. View full review »
Alex Clerici
System Integrator IT Manager at Tecnimex srl
Something that could be improved is to better integrate all different platform available at the moment (not only allow pcs, servers but also other o.s. platforms, Android & IOS and so on too). It should be more user-friendly, automated and able to manage and analyze the logging of the operation, provided that Intercept X is one part of a more complete security solution (Syncronized Security - between firewall, endpoint, mobile devs). Logging & reporting is very important for us, especially in Italy. View full review »
reviewer1138731
Security Engineer at a tech services company with 51-200 employees
The price of this solution can be improved. The lesser the price, the more people will purchase it in the future, and it will become more popular and more widespread. View full review »
Find out what your peers are saying about Sophos, SentinelOne, CrowdStrike and others in Endpoint Protection for Business. Updated: November 2019.
384,324 professionals have used our research since 2012.
Israel Caravantes
COO at i-Track Systems Development, S.A. de C.V.
In terms of the site-to-site VPN elements, they tend to concentrate. It's quite simple when there are Meraki devices at both ends of the VPN but if there is another user at one end, on another device, it can be a bit tricky. So they could really simplify that process a bit. View full review »
Majid Nassir
IT Manager at TAP30
Sophos Intercept X has room for improvement in the user management of live events. They should work on the logs and events. Sophos Intercept X needs to increase the interface test so that it can export to a live event. View full review »
Ahmed Mohamed Abdelmaged
IT Engineer at Gateworx
Sophos Intercept X has room for improvement. We need a new version and more third-party solutions for Intercept X. Intercept X is on the cloud and some customers and some users prefer to have on-premise solutions. We need to generate a new product for Intercept X on-premise. Technical support can be improved. There could be shared support, i.e. where someone in Egypt can respond. Then I could get support for my issue or my problem faster. View full review »
LuukRos
Consultant at a tech services company with 5,001-10,000 employees
To be a perfect product, the price would have to be a bit better. View full review »
Andrey Rogov
CEO at a government with 1-10 employees
This product has room for improvement in business areas for brand enterprises. Sophos Intercept X could improve in areas dealing with business, i.e. their internal processes. View full review »
reviewer1156602
Technology Solutions Specialist at a tech services company with 501-1,000 employees
We’ve only been using the solution for two months, so we don’t have a grasp of the full system to comment too much. They might want to offer an MSP model for licensing, to offer the solution as a software as a service. View full review »
seniorse527517
Senior Security Consultant - Checkpoint Technologies at a tech services company with 51-200 employees
We haven't had any issues with the solution, so I can't speak to any improvements that can be made at this time. View full review »
Find out what your peers are saying about Sophos, SentinelOne, CrowdStrike and others in Endpoint Protection for Business. Updated: November 2019.
384,324 professionals have used our research since 2012.
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