For Sophos Mobile, it is difficult to get good support. I see that there are not any problems with Sophos in general because its devices are always under development, but it is difficult to keep our company aligned with the tool's latest developments over all our platforms since it is something that gets introduced in the market in a continuous mode. The product can get better if it is possible to activate the developments in the tool directly. From any improvement perspective, the support offered by the product needs to be improved. To be precise, the response time from the support team needs to be improved. The difficult training related to the product is an area of concern where improvements are required, and from an improvement perspective, the tool's setup phase needs to be made easier. From any improvement perspective, the product's price can be lowered.
