Sophos UTM Reviews

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ZaherEL Bsat
Real User
Pre-Sales Manager | Infrastructure and Security at National Information Technology Company
Apr 08 2019

What is most valuable?

To be quite honest, from my personal experience all the features of Sophos UTM are useful, which includes publishing templates and the ease of publishing any servicing needs. From the VPN side, all… more»

How has it helped my organization?

When we started with Sophos UTM, we were using Microsoft Threat Management Gateway (TMG) which formed part of the firewall. It's not anymore there, it has been discontinued. Sophos UTM is an SSD… more»

What needs improvement?

There is definitely room for improvement with Sophos UTM. For the SG version of Sophos UTM, they can add blocking of countries in the NAT section, not only in the firewall section. When you are… more»

What's my experience with pricing, setup cost, and licensing?

The Sophos UTM license is annual or you have a choice for a two or three-year term. The Sophos UTM licensing is based on if you have an appliance. There are several layers of subscription you can… more»

What other advice do I have?

My recommendation is that businesses should go for the XG version, not the SG because the XG version of Sophos offers next-generation firewall support and has more improvements. Sophos XG is the next… more»

Which other solutions did I evaluate?

We tried and tested Fortigate from Fortinet. We tested several appliances about six years back. Not Palo Alto at that time, only Fortinet. We evaluated other open-source Linux software but not… more»
Joseph Mallozzi
Real User
Project Engineer
Feb 04 2018

What is most valuable?

The most valuable to features are: Web Application Firewall, Sophos UTM Manager, IDS/IPS, Remote Access, and RED. * WAF: This is excellent for hardening web servers. The… more»

How has it helped my organization?

The UTM product has definitely improved the way our organization functions. We have set a standard across clients and engineers. Everyone is trained on the product and… more»

What needs improvement?

This product could use some improvement with web filtering. It takes a lot of time and effort to set up and maintain.

What's my experience with pricing, setup cost, and licensing?

I am not in sales and cannot comment on this. I design and implement network configurations. I would recommend to follow Sophos’ sizing guidelines for choosing which… more»

If you previously used a different solution, which one did you use and why did you switch?

SonicWall used to be our primary choice of firewall. I am just an engineer and I do not have control over which products we use. We started using Sophos Antivirus, then… more»

What other advice do I have?

I can’t recommend this product more! Though, stay away from the wireless models, since you cannot put them in HA. They start to give you some weird issues once you start… more»

Which other solutions did I evaluate?

As a networking engineer, all new products in this category interest me. I find myself testing a lot of different products personally. Here at Flexible Systems, I did not… more»
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Ayodele Mumuni
Real User
Snr Dev Ops Engineer at a tech services company
Jan 01 2018

What is most valuable?

* The combination of server protection * Seamless incorporation with AWS * Its VPN feature

How has it helped my organization?

* It has allowed us to have one solution for our AWS needs. * It allows our developers to be able to securely log into servers to deploy and manage software. * It has… more»

What needs improvement?

You (currently) need to buy the Sophos software per availability, zone, and per VPC. It should offer an account-based solution. When you buy a Sophos license, you have to… more»

What's my experience with pricing, setup cost, and licensing?

Licensing is a bit complicated, as it is based on products -- so define your requirements and find what best suits you, as you do not need the whole suite of software they… more»

If you previously used a different solution, which one did you use and why did you switch?

No, we didn't. It was our first choice and it was definitely a good one.

What other advice do I have?

Great product which works without issues or downtime.

Which other solutions did I evaluate?

We looked at a few, but I can't remember right now.
Anthony Petecca
Real User
Manager IT and Security at Health Street
Jan 13 2019

What is most valuable?

The isolation of infected machines is a big feature. Also, the ability to detect external sources that change files on a file server is really big. The third key feature is something called EDR. It's… more»

How has it helped my organization?

We don't have to worry about viruses anymore. Before Sophos, we didn't have anti-virus at all because we're a newer company and we're just now starting to get into business-level stuff. When we… more»

What needs improvement?

It does have built-in policies which enable you to disable USB devices, etc. It would be nice if they had more policies because there are not that many of them.

What's my experience with pricing, setup cost, and licensing?

The biggest issue with Sophos is the pricing. It's definitely more expensive. We looked at Webroot, which is a big alternative, and Sophos was almost three times the price of Webroot. That's a pretty… more»

What other advice do I have?

If you're running a full Windows-based shop you're going to have a lot more options, so make sure you shop around. If you're running a Mac-based shop like we are, Sophos is definitely the way to go… more»

Which other solutions did I evaluate?

We looked at Webroot, primarily. That was pretty much the only one we evaluated that was even close to being a competitor. We did look at a few others, but we didn't even do the trials because… more»
Jeff Berndsen
Consultant
Network Engineer II at a legal firm with 1,001-5,000 employees
Aug 27 2017

What is most valuable?

* Firewall * NAT * Intrusion prevention * Site-to-Site VPN * Web filter * Anti-virus

How has it helped my organization?

Before using the Sophos appliance, we consistently struggled with users clicking on things they shouldn't be. This led to virus/malware infections that seemed to propagate through the network at an alarming speed. Since we incorporated the… more»

What needs improvement?

I wish the internet failover worked better. As it stands right now, when we have an internet failure on WAN1, it takes several minutes before our WAN2 connection picks up the traffic, with many things not working until I manually fail over… more»

What's my experience with pricing, setup cost, and licensing?

The licensing model is very straightforward, it's a bit pricey, but for what you get, it's well worth it.

If you previously used a different solution, which one did you use and why did you switch?

We did originally try to use PFSense. The software was hard to use, and the level of technical expertise was not good. Ultimately, after several demos of both products, we decided that Astaro (at the time we purchased our original device)… more»
Juan C. Sanchez Pignalosa
Real User
CEO And Founder at Advisor Consulting Group Corp
Jan 12 2019

What is most valuable?

The web filter and the ATP (Advanced Threat Protection) are great and easy to manage, and the integrated WAF (Web Application Firewall) allows the administrator to seamlessly protect HTTP/S services… more»

How has it helped my organization?

Our datacenter cloud services such as email, and web services for internal and external use, had to be protected with different systems and the web services where left really unprotected, since we… more»

What needs improvement?

Sophos UTM has many improvements that I would suggest, but the main one is for the Application Control to be managed with users as well, and with timeframes (schedules) for the administrator to allow… more»

What's my experience with pricing, setup cost, and licensing?

I recommend you get the three year licenses, since Sophos offers three years for the price of two. I would also recommend that you acquire any Sophos Licensing with Professional Services added, that… more»

If you previously used a different solution, which one did you use and why did you switch?

We used a commercial product, Untangle, with our own brand called Rhino Box. Untangle did not invest in the development of features as we expected, such as the adoption of IPSec VPNs (they had it but… more»

What other advice do I have?

They have supported our business venture since 2010, and will do for many years. We have studied closely the different product portfolio, and each one of them, are carefully developed.
Scott Rouse
Real User
Architecture and DevOps at hc1.com
Dec 09 2018

What is most valuable?

* The VPN side of it. * The ease of configuration of the VPN. * Some of the end user self-serviceability of it without having to have a whole lot of touch from our operational group

How has it helped my organization?

It has made our organization more secure, because we are using a VPN. We are not accessing services directly. It allows us to segregate some of the traffic for individuals which may be more of a… more»

What needs improvement?

The UI on it could stand a little improvement. In some areas, it is a little slow and clunky. It is sometimes not easy to find something. However, once you get used to it, it is pretty normal to use.

What's my experience with pricing, setup cost, and licensing?

Purchasing through the AWS Marketplace is pretty straightforward. Because were entirely on AWS and don't have anything anywhere else. It made the most sense for us as a one stop shop. The pricing is… more»

What other advice do I have?

It is definitely worth looking at. It is a pretty good product. It is integrated with our LDAP solution, and that integration is okay. Any LDAP integration can be hit or miss. It doesn't matter what… more»

Which other solutions did I evaluate?

We looked at a couple other products. However, overall, Sophos UTM seemed to fit the bill. It has allowed us to have a solution that we can maintain and not have to babysit all the time.
Frank Scalzo
Real User
Director of Cloud Technology at Avalere Health\Inovalon
Dec 04 2018

What is most valuable?

Its scaling capability. Sophos has a single pane of glass which allows me to manage all my VPCs from a single instance, managing all my firewall from one place, which is huge for me. When you have… more»

How has it helped my organization?

Our company trusts Sophos without even seeing it, as it provides us comfortability while allowing for flexibility.

What needs improvement?

I would like them to move from the Classic Load Balancer to the Network Load Balancer. This would make it easier to do certain things with Amazon. They are able to do some enhancements with Network… more»

What's my experience with pricing, setup cost, and licensing?

We originally purchased the solution through the AWS Marketplace. I started my proof of concept doing pay-as-you-go, then moved to a VAR for a 'Bring Your Own Licence' (BYOL) licensing model. The BYOL… more»

What other advice do I have?

If you haven't tried it, do so. Amazon has their products (e.g., Amazon GuardDuty). However, when you are working in a multiple VPC environment along with digital enhancements and features, some of… more»

Which other solutions did I evaluate?

I went and looked at Check Point eight years ago, because back then, I loved Check Point. They also weren't many solutions like this back then. AWS Marketplace did not even exist eight years ago… more»
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The global network of highly skilled researchers and analysts, protecting businesses from known and emerging malware - viruses, rootkits and spyware.
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