We just raised a $30M Series A: Read our story
ME
Senior System Engineer at a real estate/law firm with 51-200 employees
Real User
Top 20
Easy to manage but five-factor authentication needs improvement

What is our primary use case?

We use it for email security, malware protection, IPS, and filtering.

What is most valuable?

It is easy to manage. 

What needs improvement?

The five-factor authentication needs improvement.  It needs central management. 

For how long have I used the solution?

I have been using Sophos UTM for a few years. 

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

We have around 400 users. 

How are customer service and technical support?

We offer certified support. 

How was the initial setup?

The initial setup was straightforward. We had a problem with the multi-factor authentication.

What other advice do I have?

I would recommend Sophos, it is easy besides for the…

What is our primary use case?

We use it for email security, malware protection, IPS, and filtering.

What is most valuable?

It is easy to manage. 

What needs improvement?

The five-factor authentication needs improvement. 

It needs central management. 

For how long have I used the solution?

I have been using Sophos UTM for a few years. 

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

We have around 400 users. 

How are customer service and technical support?

We offer certified support. 

How was the initial setup?

The initial setup was straightforward. We had a problem with the multi-factor authentication.

What other advice do I have?

I would recommend Sophos, it is easy besides for the five-factor authentication. It is good for my needs. 

I would rate it a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
AC
IT Director at a manufacturing company with 201-500 employees
Real User
Top 20
Good firewall applications, easy to setup, responsive technical support

What is most valuable?

The most valuable features of this solution are the firewall application and application control.

What needs improvement?

Monitoring and reporting are areas that need improvement.

For how long have I used the solution?

I have been using Sophos UTM for five years.

What do I think about the stability of the solution?

It's a stable solution for 90% of the time. There are some things that are not quite 100% and it could be improved.

How are customer service and technical support?

Technical support is very responsive.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

It's reasonably priced.

What other advice do I have?

This is a good product but there is always…

What is most valuable?

The most valuable features of this solution are the firewall application and application control.

What needs improvement?

Monitoring and reporting are areas that need improvement.

For how long have I used the solution?

I have been using Sophos UTM for five years.

What do I think about the stability of the solution?

It's a stable solution for 90% of the time.

There are some things that are not quite 100% and it could be improved.

How are customer service and technical support?

Technical support is very responsive.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

It's reasonably priced.

What other advice do I have?

This is a good product but there is always room for improvement.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Learn what your peers think about Sophos UTM. Get advice and tips from experienced pros sharing their opinions. Updated: September 2021.
541,708 professionals have used our research since 2012.
GL
IT Architect at ISCL IT Security Consulting G. Lang
Reseller
Top 20
Feature rich and provides good security for SMB

What is our primary use case?

We primarily use this solution for: VLAN separated network Proxy / SSL-Interception VPN (IPsec and SSL) Reverse Proxy / Webserver Security Email Security / Mail gateway HA (Hot-Standby) IPS / ATP

How has it helped my organization?

This is a very good security solution for SMB, so this solution is a good fit for many of our customers.

What is most valuable?

We find all of the features valuable because together they fit the needs of our customers.

What needs improvement?

We would be happy with fewer new features over the same time, but with more stable updates! We would like to have unique viewable IDs for rules and in the packet filter logfile, for easier debugging of old log files. Sophos UTM shouldn't die.

For how long have I used the

What is our primary use case?

We primarily use this solution for:

  • VLAN separated network
  • Proxy / SSL-Interception
  • VPN (IPsec and SSL)
  • Reverse Proxy / Webserver Security
  • Email Security / Mail gateway
  • HA (Hot-Standby)
  • IPS / ATP

How has it helped my organization?

This is a very good security solution for SMB, so this solution is a good fit for many of our customers.

What is most valuable?

We find all of the features valuable because together they fit the needs of our customers.

What needs improvement?

We would be happy with fewer new features over the same time, but with more stable updates!

We would like to have unique viewable IDs for rules and in the packet filter logfile, for easier debugging of old log files.

Sophos UTM shouldn't die.

For how long have I used the solution?

I have been using this solution for fifteen years.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Harun Rashid
Presales & Implementation Engineer at a tech services company with 11-50 employees
Real User
Top 5
Offers good threat monitoring features

What is most valuable?

It is a very good product. The threat monitoring process is the most valuable feature. 

What needs improvement?

Sophos is good for endpoint security but Trend Micro is better than Sophos. APEX is better than Sophos because it has a friendly, usable dashboard, and the implementation is very easy. Sophos should be more user-friendly, have more dashboards, and an easier implementation.

What's my experience with pricing, setup cost, and licensing?

It is the cheapest product available. It's good if you have a low budget. 

What other advice do I have?

I would rate Sophos UTM a ten out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud

What is most valuable?

It is a very good product. The threat monitoring process is the most valuable feature. 

What needs improvement?

Sophos is good for endpoint security but Trend Micro is better than Sophos. APEX is better than Sophos because it has a friendly, usable dashboard, and the implementation is very easy.

Sophos should be more user-friendly, have more dashboards, and an easier implementation.

What's my experience with pricing, setup cost, and licensing?

It is the cheapest product available. It's good if you have a low budget. 

What other advice do I have?

I would rate Sophos UTM a ten out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.