Sophos UTM Stability

ZaherEL Bsat
Pre-Sales Manager | Infrastructure and Security at National Information Technology Company
With the ability of the hardware, we haven't experienced any problems with Sophos UTM so far. Neither have our customers. At the beginning of the XG version, three years back, they had hardware issues. After that Sophos deployed division two, three, and four as hardware appliances. Sophos fixed the hardware issue for the lower models, i.e. the 525, the XG 125, and the XG 85. All of the larger Sophos UTM models were fine. Now, all are stable, all are fine. We haven't seen any crash. One of our customers had a DDoS attack. Since he had the proper rules, we did not record any incident. Sophos UTM blocked the DDoS. Although it is not a dedicated anti-DDoS solution, Sophos UTM has the features. Sophos UTM is stable. I haven't seen any claims or issue tickets from our customers regarding stability. View full review »
Joseph Mallozzi
Project Engineer
I have never come across any major stability issues. I have seen some bugs on newer firmware releases which have only affected units configured in HA. Sophos is usually quick to fix these bugs. View full review »
Ayodele Mumuni
Snr Dev Ops Engineer at a tech services company
No, we did not. Backups were done daily, and its Linux backend gave us no issues. View full review »
Anthony Petecca
Manager IT and Security at Health Street
In terms of stability, it's definitely top-notch, a market leader. The ability to do things and the availability of it being online aren't an issue. View full review »
IT Infrastructure Architect at a retailer with 10,001+ employees
Major firmware release can sometimes be buggy initially but are soon pathed and stabilized. My advice would be to sit tight for 9.x release for about a week before implementing 9.x.yyy releases often fix bug without introducing stability issues. View full review »
Jeff Berndsen
Network Engineer II at a legal firm with 1,001-5,000 employees
The appliance has been very stable, only being rebooted to apply patches for security vulnerabilities, which fortunately is not very often. View full review »
Juan C. Sanchez Pignalosa
CEO And Founder at Advisor Consulting Group Corp
No issues encountered. View full review »
Scott Rouse
Architecture and DevOps at
We haven't had an issue with it yet. Any given day, we have easily ten to 15 users on it constantly, plus some other ancillary services which go across the VPN to access resources in our environment. View full review »
Frank Scalzo
Director of Cloud Technology at Avalere Health\Inovalon
I have never had a stability issue with Sophos. It self-heals. View full review »
M.K. Goyal
Asst General Manager(C&IT) at NMDC Iron & Steel Plant
Initially, there were issues with the wireless network as wireless access points were disappearing from the dashboard after some time. Later issues were resolved by connecting the wireless access points through Cisco switches. View full review »
Dragan Pavlovski
Head of IT at a construction company with 201-500 employees
At the beginning, there were stability issues, due to a poorly configured switch. I had problems with HA, but after that, there were no stability issues. View full review »
Quality Officer at a tech services company with 10,001+ employees
Some with the IPS function (snort). In my case, when restarting the system (because of an update), I doubt that snort starts correctly and do a manual restart of the IPS function (see my answer for 'Room for Improvement'). View full review »
Md. Dipu Khan
The product is stable. It's a product that our clients are able to use and enjoy. We haven't had many complaints about the product at all. Internally we haven't experienced any problems. View full review »
John Xavier
CIO at Quartesian
It's pretty stable. For our usage, it has been pretty good. View full review »
Boris Kočar
Business Owner at a tech services company with 1-10 employees
No problems with stability. View full review »
CTO at a tech services company with 11-50 employees
We have not encountered any issues with stability. View full review »
Max Pupov
DevOps at a tech services company with 11-50 employees
I am stressing it quite a bit, and the stability is great. I haven't performed any maintenance on the instances in quite a while now. It works. I am happy because everything works well. View full review »
Global Network Security Admin at a Consumer Goods with 201-500 employees
It has been stable. We haven't had issues. It does what it is supposed to do. View full review »
Ian Cowley
Ryan Pealer
Network Administrator at a government with 11-50 employees
No stability issues at all. View full review »
Martin Lindemann Frederiksen
It Forum Gruppen A/S
There are no more stability issues than with other vendors, so I would say it's very stable. View full review »
Milos Lichtenstein
IT SM & Security Consultant at a tech services company with 1,001-5,000 employees
No issues with stability. View full review »
Pei Pei Ong
Senior IT Support Engineer at a religious institution with 51-200 employees
We encountered stability issues more on the Web Filtering feature where certain valid websites are blocked or the video cannot be played and it requires extra exceptional configuration. View full review »
Arndt Reimers
Systemadministrator at MCON Group GmbH
We have over 30 Sophos UTMs running. There are some that are not stable, because of the bridges used or ISP used (Cisco vPCs/Dell MLAGs etc.). View full review »
Darren Weiner
Solutions Architect at National Renewable Energy Laboratory
It is a little too CPU resource intensive, so we would like to see improvements there. View full review »
Security Architect at a financial services firm with 501-1,000 employees
The stability is good. View full review »
Elías Björnsson
Senior IT Consultant at a tech services company with 51-200 employees
Medhat Mohammed Elsamoly
Network & System Engineer at a tech services company
Senior Solutions Specialist at centerprise international
The stability of the product is good. View full review »
IT Security Specialist at a tech services company with 11-50 employees
The stability is OK. View full review »
Neeraj Panwar
Cloud Network Administrator at a tech services company with 11-50 employees
The stability is very good. View full review »

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