Sophos UTM Archived Reviews (More than two years old)

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Real User
Snr Dev Ops Engineer at a tech services company
Jan 01 2018

What is most valuable?

* The combination of server protection * Seamless incorporation with AWS * Its VPN feature

How has it helped my organization?

* It has allowed us to have one solution for our AWS needs. * It allows our developers to be able to securely log into servers to deploy and manage software. * It has… more»

What needs improvement?

You (currently) need to buy the Sophos software per availability, zone, and per VPC. It should offer an account-based solution. When you buy a Sophos license, you have to… more»

What's my experience with pricing, setup cost, and licensing?

Licensing is a bit complicated, as it is based on products -- so define your requirements and find what best suits you, as you do not need the whole suite of software they… more»

Which solution did I use previously and why did I switch?

No, we didn't. It was our first choice and it was definitely a good one.

What other advice do I have?

Great product which works without issues or downtime.

Which other solutions did I evaluate?

We looked at a few, but I can't remember right now.
Vendor
Network Engineer II at a legal firm with 1,001-5,000 employees
Aug 27 2017

What is most valuable?

* Firewall * NAT * Intrusion prevention * Site-to-Site VPN * Web filter * Anti-virus

How has it helped my organization?

Before using the Sophos appliance, we consistently struggled with users clicking on things they shouldn't be. This led to virus/malware infections that seemed to propagate through the network at an alarming speed. Since we incorporated the… more»

What needs improvement?

I wish the internet failover worked better. As it stands right now, when we have an internet failure on WAN1, it takes several minutes before our WAN2 connection picks up the traffic, with many things not working until I manually fail over… more»

What's my experience with pricing, setup cost, and licensing?

The licensing model is very straightforward, it's a bit pricey, but for what you get, it's well worth it.

Which solution did I use previously and why did I switch?

We did originally try to use PFSense. The software was hard to use, and the level of technical expertise was not good. Ultimately, after several demos of both products, we decided that Astaro (at the time we purchased our original device)… more»
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Consultant
IT and Data Security Manager at a tech services company
Apr 06 2016

What do you think of Sophos UTM?

The Sophos UTM products helped us manage and a global network of more than 20 sites.  Their ability to firewall, filter and monitor network traffic and provide VPN connectivity really helped us day to day with such a complex network. We chose the product initially because the user interface was simple to understand and made sense without requiring a long training course for an experienced network engineer to utilise.  Central Management is made easy with the Sophos UTM Manager which allows you to set configurations, see patch status and pull reports from all your estate. While the product was originally with Astaro the low end (1xx) units had serious reliability issues and support was extremely challenging to engage with. However, once…
SrEngineer672
Consultant
Consultant at a tech services company with 51-200 employees
Apr 27 2015

What is most valuable?

Firewall and Web Protection Advanced Threat Protection is a good "dashboard" feature to see if there is any network issues

How has it helped my organization?

Its a key point of keeping your network secure which once setup requires minimal ongoing monitoring. Also this unit can act as the whole security suite so everything in… more»

What needs improvement?

Its identification of users without the need of setting up Proxies or Identity software could be better, that is probably the trickiest section to setup.

What's my experience with pricing, setup cost, and licensing?

Most companies I have dealt with handing them a unit find they don't have to do much ongoing work on the unit. Once its working, its working and adjustments to rules and… more»

Which solution did I use previously and why did I switch?

We used to use SonicWall. I still think its a good product though its web filtering and SMTP filtering were no where near as good as Sophos UTM. The reason we switched was… more»

What other advice do I have?

If you are a IT Consultant shop, become a partner and do the training. If you are the IT of a company, you can either get a IT Service company to set the unit up for you… more»

Which other solutions did I evaluate?

No, we had a good relationship with Sophos and after comparing it to our previous solution (SonicWall) we were convinced it was a good product.
Vendor
CEO, Technologist with 51-200 employees
Apr 02 2015

What is most valuable?

Proven UTM technology, excellent security and threat management are valuable features. The fact that I can provide scalable solutions for a SoHo environment on a small… more»

How has it helped my organization?

Using the SUM (Sophos UTM Manager) Central Console, each client UTM is configured to report to my RMM and CRM system for monitoring, SLA, ticketing, and support. We can… more»

What needs improvement?

The unit offers great failover and load balancing features that can be complex to understand, some streamlining of the process would help. More predefined port rules would… more»

What's my experience with pricing, setup cost, and licensing?

A SoHo setup takes about an hour, which is US$125 and the monthly management/maintenance is US$30, but it all adds up.

Which solution did I use previously and why did I switch?

I have used many, such as SonicWALL, Cisco, Juniper, WatchGuard, and FortiGate. Sophos is consistent and deep in their solutions and I like a consistent platform and… more»

What other advice do I have?

The product has a shallow and a deep end. Getting a small business/SoHo running up quickly and reliably is straight forward, but the deep end takes some technical skills… more»

Which other solutions did I evaluate?

We have evaluated many * WatchGuard * SonicWALL * Cisco * FortiGate * Smoothwall, etc.

What is Sophos UTM?

The global network of highly skilled researchers and analysts, protecting businesses from known and emerging malware - viruses, rootkits and spyware.
Also known as
Astaro
Sophos UTM customers
One Housing Group
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