Sophos XG Pros and Cons

Sophos XG Pros

SherifFouad
IT Manager-Africa/Technical Services Manager at a mining and metals company with 201-500 employees
It has a very friendly interface like the Cyberoam iNG units, it has customizable policies, it has proper templates that you can even modify, and you can customize the rules, down to each single user.
The dashboard is customizable as well. It gives you the feature of including what you need to see as soon as you open the dashboard and to remove the non-necessary stuff, which varies from one organization to the next and from one IT manager to the next. And it has a wide variety of reports as well, template and customizable reports.
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Sherif Fouad
Project Manager at a mining and metals company with 1,001-5,000 employees
Sophos XG has cybersecurity. It integrates with the antivirus software.
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Kolanji Selvaraj
IT Consultant at Crotus
We have found that the simplicity of the XG 210 is its most valuable feature.
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Olufemi Adalemo
Chief Technology Officer at Leystel Nigeria Limited
The SL VPNs are the most valuable feature. I have a lot of systems out of the head office that need to connect to the local networks, and they all connect wirelessly via the Sophos VPN client.
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Tunji Gbola
Chairman at BASL
I like the fact that it can self remove malware and do updates on the cloud via Sophos Central.
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Hesham Sakr
IT Infrastructure & Security Manager at a university with 1,001-5,000 employees
The most valuable feature, according to the setup we have at our work place here, is the flexibility of the system or the firmware that's running the appliance. It's so flexible, performing multiple rules with different configurations. According to the set up here, we need to implement several firewalls with different access levels, because we have a variety of users. For this requirement, it's very flexible and very easy to use.
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SecMgr5390
Senior IT Infrastructure Solutions Engineer at a tech services company with 51-200 employees
Valuable features include: the ease of setting up the VPN connection; the fact they have the cloud management option, so I can manage the firewall on a cloud platform from anywhere I am; the user interface is very user-friendly, so it's very easy for the administrator to make any policy changes.
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Zaher EL Bsat
‎Chief Operating Officer at Al Manar
Price-wise the solution offers acceptable rates. You can find cheaper solutions on the market but when you go cheaper you have fewer features. Today, based on iQuate market the price is very reasonable and affordable, and it's good if you get a good discount. Discounts can be offered by the vendor. If it's a competitive upgrade which means the customer is upgrading from another vendor, Sophos provides extra discount so they can win the deal. In general, it is a good price.
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Wael Nasr
Information security specialist at a non-tech company with 201-500 employees
We are able to trace any user and pinpoint any vulnerability or any malicious software. We are able to synchronize between the local and active directories so we can catch users easily through their login names and IDs.
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Leadvanceng574
Lead Advance Engineer at IHCC
What I like about his program, is that it is easy to use and easy to manage.
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Sophos XG Cons

SherifFouad
IT Manager-Africa/Technical Services Manager at a mining and metals company with 201-500 employees
Let's say I set up a rule to block users from accessing YouTube or Facebook. The rule will only block the HTTP traffic, which is non-secure traffic... The problem comes when you are trying to block, or allow, similar traffic that uses HTTPS. You have to create a certificate and import it into the users' web browsers, whatever they are using... The problem occurs when you're dealing with roaming users who use laptops and have to move between different sites that have different types of policies applied to them. You have to import all sorts of certificates from each site into their browser. Doing so will most probably conflict with something else that is totally irrelevant and cause a problem.
Since Sophos took over Cyberoam, the online technical library and support library have become super messy. To get a piece of information is becoming a nightmare. They need to reorganize the online technical support and technical library.
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Sherif Fouad
Project Manager at a mining and metals company with 1,001-5,000 employees
The only issue that Sophos XG now needs to improve is the product's reporting capability.
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Kolanji Selvaraj
IT Consultant at Crotus
When I call, I have to wait at least one to two hours to reach them.
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377,556 professionals have used our research since 2012.
Olufemi Adalemo
Chief Technology Officer at Leystel Nigeria Limited
The initial set up process can be a little tricky, especially when you are registering with Sophos using your registration number. Setup is not necessarily complex, but it's not trouble-free. You do have connectivity issues at the initial setup with registering the device on the Sophos platform to access the advanced features. It doesn't always go through the first time around. That may be an issue with the quality of our automation. I'm not sure exactly what it is.
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Tunji Gbola
Chairman at BASL
On reports, they sometimes give a summary, but it lists different users as unknown. There are times that I really want to know which user or which IP is causing a problem.
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Hesham Sakr
IT Infrastructure & Security Manager at a university with 1,001-5,000 employees
It is performing well. However, the only challenges that we are facing are the effectiveness with blocking the proxy and tuneling applications, aside from proxy and similar applications. So the application filter on the product is not really performing 100%. Every now and then there are some updates that are happening on such applications, and it takes time until it gets the appropriate updates and becomes capable of capturing such applications and blocking them. A new feature I would really like to see would be some sort of an enhanced application filter with greater efficiency when it comes to the applications that can bypass firewall policies. These applications are really a nightmare. Once they are on the network and not detected, or the appliance is not really successful in capturing them and unblocking them, the bandwidth gets wasted all the time.
Scalability it is a bit limited. We did a sizing exercise before the purchase. But that was just to fit our current needs. There was no room for having an option to upgrade the device. The only option that we have if we are grow in the near future, is to go for another model with higher specs, which is actually more expensive. In other words it doesn't have that modularity .
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SecMgr5390
Senior IT Infrastructure Solutions Engineer at a tech services company with 51-200 employees
I would like the update process to be easier, to update the firmware of the boxes. I think it's much better automatically than having to do it manually: Download the file, do network discovery. I they can make the update process much more automatic that would help.
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Zaher EL Bsat
‎Chief Operating Officer at Al Manar
They should expand their DDoS feature. It's basic. They need to enhance it.
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Wael Nasr
Information security specialist at a non-tech company with 201-500 employees
There needs to be a way that we can distinguish between educational institutions on Youtube and other Youtube videos. You can do this on Fortinet. Basically, they can block all other Youtube videos besides those that are from educational institutions. With Sophos, you either allow for all Youtube videos or none at all. They need to allow for more specification on different websites.
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Leadvanceng574
Lead Advance Engineer at IHCC
The program is rather expensive.
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Find out what your peers are saying about Sophos, Fortinet, pfSense and others in Firewalls. Updated: November 2019.
377,556 professionals have used our research since 2012.
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